/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I canceled my order 10 minutes after placing it, had a person on the phone twice and you sent it anyway. I call that esc
Acheteur Vérifié
purchased on 19/12/2018
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1
/5
★☆☆☆☆
Parcel badly packed box open decal sheet deteriorates delivery time very
Acheteur Vérifié
purchased on 18/12/2018
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1
/5
★☆☆☆☆
One month after the commnade still not delivered any unbearable news
Acheteur Vérifié
purchased on 18/12/2018
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1
/5
★☆☆☆☆
This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.
Verified Buyer
purchased on 17/12/2018
1
/5
★☆☆☆☆
Package opened, packaging torn. Paint missing
Acheteur Vérifié
purchased on 17/12/2018
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1
/5
★☆☆☆☆
If 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
Acheteur Vérifié
purchased on 13/12/2018
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1
/5
★☆☆☆☆
Zeer slechte online shop het zijn… Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Verified Buyer
purchased on 11/12/2018
1
/5
★☆☆☆☆
Still not delivered 8 days after the order. No follow-up by customer service. No new delivery date.
Acheteur Vérifié
purchased on 11/12/2018
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1
/5
★☆☆☆☆
Zeer slechte online shop het zijn... Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Acheteur Vérifié
purchased on 11/12/2018
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1
/5
★☆☆☆☆
Just what I required delivery excellent quality good Thanks
Verified Buyer
purchased on 10/12/2018
1
/5
★☆☆☆☆
After charging 1899€ for express delivery, the package arrived 5 days later, i.e. as if it had been sent by post.
Comprador Verificado
purchased on 09/12/2018
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1
/5
★☆☆☆☆
Well, two months after placing the order, the refund arrived... lousy service in every way. The only thing I can say in their favor is that even with much delay they end up refunding the money but I will not repeat the experience.
Comprador Verificado
purchased on 07/12/2018
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1
/5
★☆☆☆☆
Unaware of order progress
Acheteur Vérifié
purchased on 06/12/2018
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1
/5
★☆☆☆☆
...I phoned .... and one of your representatives assured me that he would do everything in his power to extinguish the resentment I feel .... point !!! this is why, for the moment, your service is only worth a pale star shining timidly in the firmament of Cay-Maubuisson commercial firms ... a clie
Acheteur Vérifié
purchased on 03/12/2018
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1
/5
★☆☆☆☆
The carrier ""La Poste"" are USELESS. According to the tracking they attempted delivery on 611 again on 711 then again on 1411 and the next notice I have is on 2611 which says they are returning it to sender. They have not called me on my cell phone to arrange a time for delivery nor have they left a note or anything. They have done nothing to try to contact me. Inexplicable. Logically as I think almost everyone I am not 24 hours a day without leaving home but it was as easy as making me a call .... Time wasted now to claim the money and I'm left without the product.... A F
Comprador Verificado
purchased on 03/12/2018
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1
/5
★☆☆☆☆
Fatal.i am still after them to solve a problem with a radio control truck.do not buy anything from this store.very bad experience.
Comprador Verificado
purchased on 01/12/2018
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1
/5
★☆☆☆☆
Misleading description
Acheteur Vérifié
purchased on 29/11/2018
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1
/5
★☆☆☆☆
Well, on November 28th, having requested a refund for an order placed on October 7th that never arrived, I still haven't received the money and when you ask them they always postpone it to the following Wednesday. This smells like a scam. Do not buy here, no way. You will be left without an order and without money. I update: I have checked my account and there is no
Comprador Verificado
purchased on 28/11/2018
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1
/5
★☆☆☆☆
Bad experience. I will not buy again
Comprador Verificado
purchased on 28/11/2018
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1
/5
★☆☆☆☆
I have not received my order and they do not answer my complaints. They neither delivered the product nor refunded my money.
Comprador Verificado
purchased on 22/11/2018
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1
/5
★☆☆☆☆
Very disappointed with my purchase, disoriented by the lack of information on the model measures, then wrongly informed me that RC means radio control. Radio control of what? Then at least inform me that the product measures 9 cm. That's the
Acheteur Vérifié
purchased on 16/11/2018
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1
/5
★☆☆☆☆
Very good service
Verified Buyer
purchased on 14/11/2018
1
/5
★☆☆☆☆
Order placed on 291018 Delivered on 131118. Charged on 291018 Uh if I want such delays I don't order on the Internet... I'm going to see my favorite tobacconist
Acheteur Vérifié
purchased on 13/11/2018
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1
/5
★☆☆☆☆
Titanic model ordered October 24 still not arrived.Congratulations.
Acquirente Verificato
purchased on 12/11/2018
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1
/5
★☆☆☆☆
Very disappointed still did not receive the package.fortunately it was in stock Ordered mid october
Acheteur Vérifié
purchased on 11/11/2018
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1
/5
★☆☆☆☆
Model BF109 =117€ ripe for the garbage can I have never seen such an amateurish model anywhere. Models are canceled and sent back, but I have been waiting in vain for the money (5 weeks), it is and remains a bad store in France.
Verifizierter Käufer
purchased on 09/11/2018
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1
/5
★☆☆☆☆
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that’s worth) saying I got 10 bucks refunded...ooooooooohhhhh! That’s like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
Verified Buyer
purchased on 09/11/2018
Answer from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
1
/5
★☆☆☆☆
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that's worth) saying I got 10 bucks refunded...ooooooooohhhhh! That's like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
Acheteur Vérifié
purchased on 09/11/2018
Translated review
Answer from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
1
/5
★☆☆☆☆
Very disappointed one of the two models ordered is impossible to assemble the parts""coques"" are not compatible what is a pity it is not to have follow-up either a refunding or an exchange if another article. No more replies to emails sent.
Acheteur Vérifié
purchased on 05/11/2018
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1
/5
★☆☆☆☆
There is almost nothing in store. Every time i order it takes months
Verified Buyer
purchased on 01/11/2018