/5
★★★★☆
based on 36833 reviews published
★★★★☆
based on 36833 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Parcel received late (despite a phone call from me - box in poor condition - to offer not
Acheteur Vérifié
purchased on 29/10/2019
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3
/5
★★★☆☆
Great selection of kits and accessories. Plus fast shipping too!
Verified Buyer
purchased on 25/10/2019
3
/5
★★★☆☆
A 1st sending without problem (in 5 days=perfect) as for the 2nd it is another story (I placed order the 101019 and we are the 221019 it was necessary that I telephone 2 times to have news of my cde you will thus understand my disappointment (always not delivered). I hope to be able to receive my order this week by thanking you p
Acheteur Vérifié
purchased on 22/10/2019
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3
/5
★★★☆☆
Quite complicated to find a reference
Acheteur Vérifié
purchased on 21/10/2019
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3
/5
★★★☆☆
Very good selection at fair prices. However, delivery leaves something to be desired, with products advertised on the site as available when they have yet to be ordered.
Acheteur Vérifié
purchased on 18/10/2019
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3
/5
★★★☆☆
I'm embarrassed because I feel obliged to give it a bad mark. However, I have nothing to reproach 1001 maquettes for, but rather the transport. Indeed, the package arrived extremely damaged (the model box is even torn). Fortunately, no part is missing and nothing seems broken or missing.
Acheteur Vérifié
purchased on 15/10/2019
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3
/5
★★★☆☆
Product well packaged but service too long between order and delivery.
Acheteur Vérifié
purchased on 14/10/2019
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2
/5
★★☆☆☆
Delay too long half of the order was missing after 2 mails and 1 call received the rest. Too bad the birthday present wasn't
Acheteur Vérifié
purchased on 12/10/2019
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2
/5
★★☆☆☆
I have placed several orders and it takes a very long time to receive them. The description of the item is sometimes incorrect, as is the time taken to receive it. The quality/price ratio is not always respected: lack of finish and detail on some items that I bought for a rather high price. On the other hand, there's a vast choice of models, which are becoming increasingly difficult to find in our stores.
Acheteur Vérifié
purchased on 09/10/2019
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3
/5
★★★☆☆
Delivery problemand no contact in case of product shortage from you. Sincerely
Acheteur Vérifié
purchased on 06/10/2019
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2
/5
★★☆☆☆
Product said to be in stock. Shipped after a week. Forced to call again. Dismissive and in bad faith. Item received n
Acheteur Vérifié
purchased on 05/10/2019
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3
/5
★★★☆☆
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Acheteur Vérifié
purchased on 01/10/2019
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Answer from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
2
/5
★★☆☆☆
Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When
Acheteur Vérifié
purchased on 01/10/2019
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3
/5
★★★☆☆
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Verified Buyer
purchased on 01/10/2019
Answer from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
3
/5
★★★☆☆
Too long delivery time too long waiting time
Comprador Verificado
purchased on 30/09/2019
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3
/5
★★★☆☆
It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.
Comprador Verificado
purchased on 26/09/2019
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2
/5
★★☆☆☆
Hello dear 1001 modellbau team, I visited your website because I would like to buy various model ships. your selection is large but the structure of your pages is a disaster for model builders who are looking specifically. Neither a classification of the different categories nor a possibility to click on a scale are available.Especially scale information is one of the most important criteria for model builders.After ten pages where the models were shown wildly mixed up I gave up the search frustrated and had no interest to call up the remaining fifty pages.Something like that is annoying and time-consuming.This should only be an incentive how to do it better.Wish the 1001 Modellbau team continued success and a nice day. With kind regards Heribert Thieltges
Verifizierter Käufer
purchased on 25/09/2019
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2
/5
★★☆☆☆
07/09/2019 order placedafter two weeks I didn't receive the order of course i live in the uk. I do not recommend
Verified Buyer
purchased on 23/09/2019
3
/5
★★★☆☆
Great service and communication. Fast shipping to the US.
Verified Buyer
purchased on 23/09/2019
3
/5
★★★☆☆
Hello not enough pictures representing some products it is therefore difficult to get an idea before a purchase!!! Too bad because you lose sales
Acheteur Vérifié
purchased on 15/09/2019
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3
/5
★★★☆☆
Not too satisfied because I received an order that was not mine, otherwise in the room ç
Acheteur Vérifié
purchased on 14/09/2019
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3
/5
★★★☆☆
Correct order but very slow delivery via Mondial Relay - over a week
Acheteur Vérifié
purchased on 10/09/2019
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3
/5
★★★☆☆
Small problem with the protective cardboard but no damage to voi
Acheteur Vérifié
purchased on 07/09/2019
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3
/5
★★★☆☆
Kind and helpful but too many errors in shipping orders and customer service not in language.
Acquirente Verificato
purchased on 06/09/2019
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3
/5
★★★☆☆
Not very reassuring not to say that it is settled and that the shipment is in neck
Acheteur Vérifié
purchased on 05/09/2019
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3
/5
★★★☆☆
Delayed delivery. I still don't know what's going to happen when and in what state.
Acheteur Vérifié
purchased on 03/09/2019
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3
/5
★★★☆☆
Just average and why? I received a disastrous Bugatti 100P model, the resin was studded with holes due to bubbles and the same resin repelled the paint due to a lack of homogeneity.Czechoslovakian know-how for 72 euros doesn't make you want to go back to the drawing board.......... As for your service
Acheteur Vérifié
purchased on 03/09/2019
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3
/5
★★★☆☆
Satisfactory.
Acquirente Verificato
purchased on 28/08/2019
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3
/5
★★★☆☆
Unfortunately the parcel arrived broken the kit box was ""offended"" being COBI constructions the dispersed material did not create any real damage to the kit had it been an injection kit the damage would certainly have been severe and would have forced a returnereso. -Correct delivery time -I could not track the package Judgment: Acceptable take better care of the sturdiness of the shipping packages in future mailings
Acquirente Verificato
purchased on 26/08/2019
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3
/5
★★★☆☆
Great product but delivery time very long compared to other orders effectu
Acheteur Vérifié
purchased on 23/08/2019
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