/5
★★★★☆
based on 37274 reviews published
★★★★☆
based on 37274 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Ordered on 1712 - shipping announcement but nothing arrived. E-mail sent on 2112 with no response. No communication, disappointed child for Christmas and 46 euros in the wild. Balance sheet: no dispatch collection made no reply to e-mail dispatch deadlines not met. Child did not receive the gift requested. Relaunch on January 10 but no reply to previous emails, so I add
Acheteur Vérifié
purchased on 31/12/2018
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1
/5
★☆☆☆☆
Deplorable delivery. I order before the validation of payment I have a delivery time of 4 to 6 days or until December 22 immediately after the validation of payment I receive an email with a longer delivery time Package received after Christmas a child with his gift that is not under the tree! Unacceptable I will NEVER recommend su
Acheteur Vérifié
purchased on 31/12/2018
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1
/5
★☆☆☆☆
Order placed on December 15 today December 31 still nothing received There is no response to emails sent and phones are not answered I now have to explain to my son that his gift for New Year has not been delivered and there is nothing for him under the tree Thank you in advance for the bad service
Geverifieerde Koper
purchased on 31/12/2018
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1
/5
★☆☆☆☆
Onbetrouwbare shop deze shop is niet aan te raden om er te kopen ben nog steeds op mijn geld aan het wachten van teruggestuurd produkt 737,33€ in totaal wat veel geld is nu al 2 maand ze houden een mens aan het lijntje zij hebben hun produkt terug en ik mijn geld niet best er niet kopen niet te vertrouwen ze lichten een mens op
Acheteur Vérifié
purchased on 29/12/2018
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1
/5
★☆☆☆☆
Onbetrouwbare shop deze shop is niet aan te raden om er te kopen ben nog steeds op mijn geld aan het wachten van teruggestuurd produkt 737,33€ in totaal wat veel geld is nu al 2 maand ze houden een mens aan het lijntje zij hebben hun produkt terug en ik mijn geld niet best er niet kopen niet te vertrouwen ze lichten een mens op
Verified Buyer
purchased on 29/12/2018
1
/5
★☆☆☆☆
NO EFFORT WAS TAKEN TO CHOOSE BEST... NO EFFORT WAS TAKEN TO CHOOSE BEST KITS' BOXES FOR ME, THERE WERE CREASES AND DENTS ON MANY AREAS! FACTORY SEAL ON ONE OF THE BOXES WAS TORN WIDE OPEN AND YOU DIDN'T CARE ABOUT IT AND SENT IT TO ME LIKE NOTHING HAPPENED!
Acheteur Vérifié
purchased on 27/12/2018
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Answer from 1001hobbies
Dear sir, Our parcels ship from Europe and we are sorry if the box was damaged during shipment. Be assured that we do our best to increase shipping quality and customer satisfaction.
1
/5
★☆☆☆☆
Ordered on Dec 14th for guaranteed delivery before Christmas 1st phone call promises delivery before the 24th 2nd call they don't know where my parcel is 3rd call I won't get it in time because it's Christmas! GAG? What involvement! And what a sales culture! It's December 27 and I still haven't received my parcel.
Acheteur Vérifié
purchased on 27/12/2018
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1
/5
★☆☆☆☆
No respect of deadlines Cancellation of order without explanation No respect of quantities initially planned on the site Delivery and preparation too l
Acheteur Vérifié
purchased on 27/12/2018
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1
/5
★☆☆☆☆
NO EFFORT WAS TAKEN TO CHOOSE BEST… NO EFFORT WAS TAKEN TO CHOOSE BEST KITS' BOXES FOR ME, THERE WERE CREASES AND DENTS ON MANY AREAS! FACTORY SEAL ON ONE OF THE BOXES WAS TORN WIDE OPEN AND YOU DIDN'T CARE ABOUT IT AND SENT IT TO ME LIKE NOTHING HAPPENED!
Verified Buyer
purchased on 27/12/2018
Answer from 1001hobbies
Dear sir, Our parcels ship from Europe and we are sorry if the box was damaged during shipment. Be assured that we do our best to increase shipping quality and customer satisfaction.
1
/5
★☆☆☆☆
I would need to receive my parcel to make an evaluation !
Acheteur Vérifié
purchased on 26/12/2018
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1
/5
★☆☆☆☆
Very bad experience... I placed an order on December 9 was supposed to be a Christmas gift unfortunately I am still waiting to receive my package.... Customer service did not help me at all....
Acquirente Verificato
purchased on 26/12/2018
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1
/5
★☆☆☆☆
I have not received my order
Acheteur Vérifié
purchased on 25/12/2018
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1
/5
★☆☆☆☆
I didn't receive my Christmas parcel, so disappointment
Acheteur Vérifié
purchased on 24/12/2018
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1
/5
★☆☆☆☆
Nefarious service I placed an order on November 25 and being December 24 I have not received anything. They do not give me any clear answer only that they do not have the tracking number of their carrier. I have sent 5 mails asking for my money back and they are giving me a long time... no solution? none... #e
Comprador Verificado
purchased on 24/12/2018
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1
/5
★☆☆☆☆
I canceled my order 10 minutes after placing it, had a person on the phone twice and you sent it anyway. I call that esc
Acheteur Vérifié
purchased on 19/12/2018
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1
/5
★☆☆☆☆
Parcel badly packed box open decal sheet deteriorates delivery time very
Acheteur Vérifié
purchased on 18/12/2018
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1
/5
★☆☆☆☆
One month after the commnade still not delivered any unbearable news
Acheteur Vérifié
purchased on 18/12/2018
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1
/5
★☆☆☆☆
This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.
Verified Buyer
purchased on 17/12/2018
1
/5
★☆☆☆☆
Package opened, packaging torn. Paint missing
Acheteur Vérifié
purchased on 17/12/2018
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1
/5
★☆☆☆☆
If 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
Acheteur Vérifié
purchased on 13/12/2018
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1
/5
★☆☆☆☆
Zeer slechte online shop het zijn… Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Verified Buyer
purchased on 11/12/2018
1
/5
★☆☆☆☆
Still not delivered 8 days after the order. No follow-up by customer service. No new delivery date.
Acheteur Vérifié
purchased on 11/12/2018
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1
/5
★☆☆☆☆
Zeer slechte online shop het zijn... Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Acheteur Vérifié
purchased on 11/12/2018
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1
/5
★☆☆☆☆
Just what I required delivery excellent quality good Thanks
Verified Buyer
purchased on 10/12/2018
1
/5
★☆☆☆☆
After charging 1899€ for express delivery, the package arrived 5 days later, i.e. as if it had been sent by post.
Comprador Verificado
purchased on 09/12/2018
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1
/5
★☆☆☆☆
Well, two months after placing the order, the refund arrived... lousy service in every way. The only thing I can say in their favor is that even with much delay they end up refunding the money but I will not repeat the experience.
Comprador Verificado
purchased on 07/12/2018
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1
/5
★☆☆☆☆
Unaware of order progress
Acheteur Vérifié
purchased on 06/12/2018
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1
/5
★☆☆☆☆
...I phoned .... and one of your representatives assured me that he would do everything in his power to extinguish the resentment I feel .... point !!! this is why, for the moment, your service is only worth a pale star shining timidly in the firmament of Cay-Maubuisson commercial firms ... a clie
Acheteur Vérifié
purchased on 03/12/2018
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1
/5
★☆☆☆☆
The carrier ""La Poste"" are USELESS. According to the tracking they attempted delivery on 611 again on 711 then again on 1411 and the next notice I have is on 2611 which says they are returning it to sender. They have not called me on my cell phone to arrange a time for delivery nor have they left a note or anything. They have done nothing to try to contact me. Inexplicable. Logically as I think almost everyone I am not 24 hours a day without leaving home but it was as easy as making me a call .... Time wasted now to claim the money and I'm left without the product.... A F
Comprador Verificado
purchased on 03/12/2018
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1
/5
★☆☆☆☆
Fatal.i am still after them to solve a problem with a radio control truck.do not buy anything from this store.very bad experience.
Comprador Verificado
purchased on 01/12/2018
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