/5
★★★★☆
based on 36832 reviews published
★★★★☆
based on 36832 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
PERFECT TREATMENT. GREAT QUALITY PRODUCTS BUT VERY SLOW TO RECEIVE THE PRODUCT FROM THE ORDER TO THE RECEPTION OF THE SAME ALMOST A MONTH .TOO MUCH WAITING TIME.
Comprador Verificado
purchased on 22/08/2019
Translated review
2
/5
★★☆☆☆
Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
Verified Buyer
purchased on 21/08/2019
2
/5
★★☆☆☆
More than 15 days to be delivered whereas it announces 2 to 5 days with my order the product was available and according to them it was out of stock no information during this time.
Acheteur Vérifié
purchased on 20/08/2019
Translated review
3
/5
★★★☆☆
Disappointed.product that on the site is in stock and finally is not.I ordered parts in Hong Kong the same day and they arrived 10 days.
Acheteur Vérifié
purchased on 20/08/2019
Translated review
2
/5
★★☆☆☆
Bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
Verified Buyer
purchased on 19/08/2019
Answer from 1001hobbies
Hye Sir, In some cases, packages can be found, which is why we give deadlines. We simply follow our terms and conditions of sale. Conditions you accepted when placing your order. We remain at your disposal. You can therefore contact us at [email protected] Best regards
2
/5
★★☆☆☆
Bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
Acheteur Vérifié
purchased on 19/08/2019
Translated review
Answer from 1001hobbies
Hye Sir, In some cases, packages can be found, which is why we give deadlines. We simply follow our terms and conditions of sale. Conditions you accepted when placing your order. We remain at your disposal. You can therefore contact us at [email protected] Best regards
3
/5
★★★☆☆
The packaging was damaged but the order was fine
Acheteur Vérifié
purchased on 17/08/2019
Translated review
3
/5
★★★☆☆
Products a bit expensive and slow in delivery
Acquirente Verificato
purchased on 16/08/2019
Translated review
3
/5
★★★☆☆
The free shipping is excessively slow. I have an online store and the free shipping is 48 hours maximum.
Comprador Verificado
purchased on 15/08/2019
Translated review
3
/5
★★★☆☆
Not really 1001 Modelkits fault ... Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.
Acheteur Vérifié
purchased on 14/08/2019
Translated review
Answer from 1001hobbies
Hye Sir, Thank you for your comments. You can rate the brand on its page and put comments on the product page: https://www.1001modelkits.com/172-scale-aircraft-models/27607-planet-models-pla11172-northrop-tacit-blue.html You can contact us at [email protected] Best regards
3
/5
★★★☆☆
Not really 1001 Modelkits fault .. Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit.. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.
Verified Buyer
purchased on 14/08/2019
Answer from 1001hobbies
Hye Sir, Thank you for your comments. You can rate the brand on its page and put comments on the product page: https://www.1001modelkits.com/172-scale-aircraft-models/27607-planet-models-pla11172-northrop-tacit-blue.html You can contact us at [email protected] Best regards
2
/5
★★☆☆☆
Unable to set the average (2.5), I opted for the low option... Despite a well-stocked catalog, my first two orders took too long to process for my liking: almost 15 days between order and receipt, with: products indicated as being in stock when in fact they weren't; very long reaction times for order tracking information; slightly expensive delivery to a relay point; a surprisingly long delivery time; no contact form on the site and no reply to messages sent by mail....; despite everything, the products were received and were exactly as ordered. By way of comparison, when I didn't see my second order arrive, I placed an order on a competitor's site: same products delivered to my home within two days of placing the order, and with the same costs.
Acheteur Vérifié
purchased on 09/08/2019
Translated review
2
/5
★★☆☆☆
Product in stock at time of order, delay far too long + express delivery paid in addition which does not deliver to my home because coli supposedly too large. Suoer combo. I ordered the same day something else on flash rc received the next day!!!! I do not recommend
Acheteur Vérifié
purchased on 06/08/2019
Translated review
3
/5
★★★☆☆
Fast delivery but the product does not correspond to the photos on the website. I wanted the old version of the model ordered, the one corresponding to the illustrations on the site, but I received the old version which I really like mo
Acheteur Vérifié
purchased on 06/08/2019
Translated review
3
/5
★★★☆☆
Ordered only 4 small items including a TX antenna for an old radio. I received the envelope with the correct delivery note, but only 3 items, the antenna not included (they can't count to 4?). No solution by phone, I had to send an e-mail and fill in ""Attestation sur l'honneur de réception de commande manquant"". The antenna had to be registered (resulting in a delay of 9 or 10 days), so where was the antenna that should have been in the e-mail?
Acheteur Vérifié
purchased on 06/08/2019
Translated review
3
/5
★★★☆☆
All goods were received eventually All goods were received eventually. However, it took much longer time than I expected for the delivery of purchased items. And I was unable to trace the status of delivery despite accessing the link. Not message as to the delivery date could be received whatsoever.
Acheteur Vérifié
purchased on 03/08/2019
Translated review
Answer from 1001hobbies
Hello, You have chosen an Eco delivery. Eco deliveries usually take a week to arrive. But in special cases, it can take three weeks. Eco deliveries do not have tracking possible. For a tracking of your order, choose Express. Regarding delivery dates, we give a delivery estimate for each order. Best regards
3
/5
★★★☆☆
All goods were received eventually All goods were received eventually. However, it took much longer time than I expected for the delivery of purchased items. And I was unable to trace the status of delivery despite accessing the link. Not message as to the delivery date could be received whatsoever.
Verified Buyer
purchased on 03/08/2019
Answer from 1001hobbies
Hello, You have chosen an Eco delivery. Eco deliveries usually take a week to arrive. But in special cases, it can take three weeks. Eco deliveries do not have tracking possible. For a tracking of your order, choose Express. Regarding delivery dates, we give a delivery estimate for each order. Best regards
3
/5
★★★☆☆
Wide choice of models and accessories, but prices too high compared with other sites, so only use them to order products you can't find elsewhere.
Acheteur Vérifié
purchased on 03/08/2019
Translated review
2
/5
★★☆☆☆
Order placed on 240719 Package arrived damaged and late (arrive on 010819) although I had taken Colissimo to have it no later than July 30 for a birthday.
Acheteur Vérifié
purchased on 03/08/2019
Translated review
2
/5
★★☆☆☆
Delivery time far too long: 8 days after order.
Acheteur Vérifié
purchased on 01/08/2019
Translated review
2
/5
★★☆☆☆
Delivery time too long
Acheteur Vérifié
purchased on 01/08/2019
Translated review
3
/5
★★★☆☆
The order arrived in good time. The Humbrol HU76 paint can was probably a bit old as a 5mm crust of dry paint covered the paint on the can. A pity, but it only concerns this brand.
Acheteur Vérifié
purchased on 29/07/2019
Translated review
2
/5
★★☆☆☆
Small package containing three small pots of paint, barely taped and therefore half stale. Frankly lousy
Acheteur Vérifié
purchased on 27/07/2019
Translated review
2
/5
★★☆☆☆
Delivery takes too long
Verifizierter Käufer
purchased on 27/07/2019
Translated review
2
/5
★★☆☆☆
Hello Very disappointed with the date of receipt of the package. To pay 7.99 euros to have it after 5 days. I find that a bit steep. Other free parcels arrive in 48h Cordiale
Acheteur Vérifié
purchased on 26/07/2019
Translated review
3
/5
★★★☆☆
What I ordered arrived when I expected in good order
Verified Buyer
purchased on 25/07/2019
3
/5
★★★☆☆
Okay Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
Verified Buyer
purchased on 23/07/2019
Answer from 1001hobbies
Dear Abby Halsmer, We are sorry for these incidents. To benefit from a tracking of your order, choose Express delivery for your next order. The Eco delivery is the longest and has no tracking. Could you send us pictures of the package and boxes to [email protected]. Best regards
3
/5
★★★☆☆
Okay Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
Acheteur Vérifié
purchased on 23/07/2019
Translated review
Answer from 1001hobbies
Dear Abby Halsmer, We are sorry for these incidents. To benefit from a tracking of your order, choose Express delivery for your next order. The Eco delivery is the longest and has no tracking. Could you send us pictures of the package and boxes to [email protected]. Best regards
2
/5
★★☆☆☆
Really expensive for what its my dad was disappointed because its other model another site its better compare to yours
Acheteur Vérifié
purchased on 19/07/2019
Translated review
3
/5
★★★☆☆
Products conform to the order mastodontic delivery time despite the outlay for fast delivery that in addition to being slow is very expensive
Acquirente Verificato
purchased on 18/07/2019
Translated review