/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Price a little higher than the competition. Website could be improved (search function) Long lead times and lack of information when receiving a return For the rest, nothing to complain about.
Acheteur Vérifié
purchased on 20/11/2019
Translated review
2
/5
★★☆☆☆
After a month I am still waiting for my order to arrive. I don't quite understand the problem
Comprador Verificado
purchased on 19/11/2019
Translated review
2
/5
★★☆☆☆
Delivery much too long 10 days between order and delivery.
Acheteur Vérifié
purchased on 19/11/2019
Translated review
3
/5
★★★☆☆
15 DAYS FOR 1 ORDER MUCH TOO LONG
Acheteur Vérifié
purchased on 16/11/2019
Translated review
3
/5
★★★☆☆
Long lead time between order and delivery
Acheteur Vérifié
purchased on 16/11/2019
Translated review
2
/5
★★☆☆☆
Delivery times are abnormally long, over a week, and do not correspond to what is advertised on the site. On the other hand, the charge is immediate. Which I don't think is legal, since we're being charged for a product that doesn't come out of the box.
Acheteur Vérifié
purchased on 13/11/2019
Translated review
2
/5
★★☆☆☆
The paints delivered are not diluted >>Humbrol Enamel mat (REF 60) I will only order Tamiy from now on.
Acheteur Vérifié
purchased on 09/11/2019
Translated review
3
/5
★★★☆☆
This is now the third model I have bought from you. Model 1 Le Gladiateur is missing the steering wheel. Model 2 Carthagenian Ship is missing the half moons of the mast tops Model 3 Gallon 1600 there is no thread for the shrouds. I would consider suspending the orders Best regards M.Dohnke from Spremberg
Verifizierter Käufer
purchased on 09/11/2019
Translated review
2
/5
★★☆☆☆
Disappointed with the delivery time: my birthday present arrived too late.
Acheteur Vérifié
purchased on 06/11/2019
Translated review
2
/5
★★☆☆☆
I ordered a model of the Concorde for my grandson: Noé Kerrien 20 Rue du Phare Ploumanac'h. I reported by e-mail last week that he had received two plates number 3 and not plate number 4. Since no news. It's not serious. The child is very disappointed and the model cannot be finished. Sincerely
Acheteur Vérifié
purchased on 06/11/2019
Translated review
2
/5
★★☆☆☆
The delivery time was too long.
Comprador Verificado
purchased on 06/11/2019
Translated review
3
/5
★★★☆☆
Very long delivery time order for 2810 still undelivered this 5
Acheteur Vérifié
purchased on 05/11/2019
Translated review
3
/5
★★★☆☆
Some colors looked different and when I received them they were identical I'm disappointed Number 17
Acheteur Vérifié
purchased on 04/11/2019
Translated review
3
/5
★★★☆☆
Last order placed for paint and accessories on 101019 order received on 261019 at the relay point in the meantime no information from 1001 hobbies that my order would be late it was when I phoned that they started to tell me that some products were on another site NORMAL or NOT the least they could have done would have been to warn the customer and not wait for him to call. here's the reason why
Acheteur Vérifié
purchased on 02/11/2019
Translated review
2
/5
★★☆☆☆
I received a package with a part that was broken The front of the van was torn Customer service is difficult or impossible to reach Tuesday, November 5 Here is my reply :- An e-mail was sent and I did receive notification that it was received and that I should expect a response soon So far I have had no response to my request to call me HKiefer 00-31-20-62333087
Geverifieerde Koper
purchased on 02/11/2019
Translated review
2
/5
★★☆☆☆
Delivery too long and package recovered open on 2 sides.
Acheteur Vérifié
purchased on 01/11/2019
Translated review
2
/5
★★☆☆☆
Connection plug size not announced in product description. therefore not possible to use.
Acheteur Vérifié
purchased on 31/10/2019
Translated review
2
/5
★★☆☆☆
Parcel received late (despite a phone call from me - box in poor condition - to offer not
Acheteur Vérifié
purchased on 29/10/2019
Translated review
3
/5
★★★☆☆
Great selection of kits and accessories. Plus fast shipping too!
Verified Buyer
purchased on 25/10/2019
3
/5
★★★☆☆
A 1st sending without problem (in 5 days=perfect) as for the 2nd it is another story (I placed order the 101019 and we are the 221019 it was necessary that I telephone 2 times to have news of my cde you will thus understand my disappointment (always not delivered). I hope to be able to receive my order this week by thanking you p
Acheteur Vérifié
purchased on 22/10/2019
Translated review
3
/5
★★★☆☆
Quite complicated to find a reference
Acheteur Vérifié
purchased on 21/10/2019
Translated review
3
/5
★★★☆☆
Very good selection at fair prices. However, delivery leaves something to be desired, with products advertised on the site as available when they have yet to be ordered.
Acheteur Vérifié
purchased on 18/10/2019
Translated review
3
/5
★★★☆☆
I'm embarrassed because I feel obliged to give it a bad mark. However, I have nothing to reproach 1001 maquettes for, but rather the transport. Indeed, the package arrived extremely damaged (the model box is even torn). Fortunately, no part is missing and nothing seems broken or missing.
Acheteur Vérifié
purchased on 15/10/2019
Translated review
3
/5
★★★☆☆
Product well packaged but service too long between order and delivery.
Acheteur Vérifié
purchased on 14/10/2019
Translated review
2
/5
★★☆☆☆
Delay too long half of the order was missing after 2 mails and 1 call received the rest. Too bad the birthday present wasn't
Acheteur Vérifié
purchased on 12/10/2019
Translated review
2
/5
★★☆☆☆
I have placed several orders and it takes a very long time to receive them. The description of the item is sometimes incorrect, as is the time taken to receive it. The quality/price ratio is not always respected: lack of finish and detail on some items that I bought for a rather high price. On the other hand, there's a vast choice of models, which are becoming increasingly difficult to find in our stores.
Acheteur Vérifié
purchased on 09/10/2019
Translated review
3
/5
★★★☆☆
Delivery problemand no contact in case of product shortage from you. Sincerely
Acheteur Vérifié
purchased on 06/10/2019
Translated review
2
/5
★★☆☆☆
Product said to be in stock. Shipped after a week. Forced to call again. Dismissive and in bad faith. Item received n
Acheteur Vérifié
purchased on 05/10/2019
Translated review
2
/5
★★☆☆☆
Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When
Acheteur Vérifié
purchased on 01/10/2019
Translated review
3
/5
★★★☆☆
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Verified Buyer
purchased on 01/10/2019
Answer from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,