/5
★★★★☆
based on 36832 reviews published
★★★★☆
based on 36832 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
A very mediocre service they sell and charge references that appear in stock and then it is not true.The transport company disappeared ..... a very bad experience after paying in advance...... do not deliver all products paid and can take up to a month and a half in delivery. This is my first purchase and I am disappointedI am very hesitant to continue as a customer.
Comprador Verificado
purchased on 16/07/2019
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3
/5
★★★☆☆
Hello Processing times are too long. Sincerely
Acheteur Vérifié
purchased on 16/07/2019
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3
/5
★★★☆☆
I was surprised by the 12-day delivery time mentioned on the article but not really highlighted... You should also review your notification system: I received no less than 25 emails notifying me of each micro-step in the order and delivery process.
Acheteur Vérifié
purchased on 16/07/2019
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3
/5
★★★☆☆
Very good model, only one drawback. It would have been nice to have a detailed document on the tools needed and the useful colors for each of the models. This would have saved me time, as I have to find the necessary colors, which is currently blocking me.
Acheteur Vérifié
purchased on 16/07/2019
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2
/5
★★☆☆☆
The package arrived in good order
Verified Buyer
purchased on 16/07/2019
3
/5
★★★☆☆
Out of an order of 8 items, one arrived wrong (possibly due to a mistake by the warehouse worker in reading the code). Now I find myself with one item not requested and one to be requested again. As a start it is not very promising.
Acquirente Verificato
purchased on 13/07/2019
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3
/5
★★★☆☆
A little over because a small box not in stock so a little wait sinom correct answer fast
Acheteur Vérifié
purchased on 11/07/2019
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2
/5
★★☆☆☆
I got a LRP DEEP BLUE 330 HYDRO 24 GHZ did 100 m and it doesn't work anymore. Fernando
Acquirente Verificato
purchased on 10/07/2019
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3
/5
★★★☆☆
The whole purchase itself has been correct but 10€ shipping costs for a time of between 7-10 working days seems excessive both financially and in waiting times. If the shipping is free I think those times are acceptable but since you pay 10 € should be given a better service.
Comprador Verificado
purchased on 08/07/2019
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3
/5
★★★☆☆
Delivery time a bit long and few relays available around me dommag
Acheteur Vérifié
purchased on 07/07/2019
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3
/5
★★★☆☆
Goods too expensive Shipping much too high
Verifizierter Käufer
purchased on 07/07/2019
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3
/5
★★★☆☆
Very good service regarding the order itself small problem with delivery with Mondial relay and shipping costs a little high in my opinion.
Acheteur Vérifié
purchased on 06/07/2019
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3
/5
★★★☆☆
Good range of models. Quick delivery and good updates on order progress. Only problem new product emails come with dollar sign as prices not pounds uk.
Verified Buyer
purchased on 06/07/2019
2
/5
★★☆☆☆
THE COLORS SHIPPED TO US ARRIVED DEFINITELY LATE BY MAIL . WE HAD DIFFICULTY FINDING THE PACKAGE BECAUSE THE LETTER CARRIER AFTER LEAVING A SATURDAY MORNING NOTICE IN THE MAILBOX GAVE 10 DAYS TO PICK UP THE PACKAGE. PURTTROPPO PERO 'IN THOSE 10 DAYS I WAS PERSONALLY ABSENT AND I ADOVUTO MAKE PROXY TO MY BROTHER WHO CONFIRMED THAT THE POST OFFICES OF PIETRASANTALU COULD NOT FIND ANYTHING ... SO HE WENT TO THE POST OFFICES OF MARINA DI PIETRASANTA AND AFTER AN ODYSSEY SIONO MANAGED TO FIND THE PACKAGE. SO THE NEGATIVE SCORE LIES IN THE SHIPMENT DEFINITELY TOO SLOW AND CLEARLY IN THE ITALIAN POST OFFICE TO BE DISCOURAGED. IF I KNEW THE SHIPPING TIMES SO LONG AND THE ENORMOUS DIFFICULTIES OF DELIVERY I WOULD NEVER HAVE ORDERED THE PRODUCTS. CORDIALLY R. ARRIGHINI
Acquirente Verificato
purchased on 05/07/2019
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2
/5
★★☆☆☆
Despite availability of quite high postage costs and a promise of 4-7 days delivery time, the goods only arrived after 22 days! Tracking was not possible despite the tracking number. When asked, they said that the selected shipping method takes a long time by default. Why don't they just write that it takes 4-30 days? The customer is deliberately being taken for a ride... If you need your item promptly: buy elsewhere. ""Answer from 1001 modellbau Hello, you have initially selected a product that is available but not in stock. Available shipment in 6-8 days corresponds to the delivery from our supplier to our warehouse. In addition, you have chosen the Eco delivery. Eco is the cheapest delivery. Deliveries usually take 1 week but in some very special cases Eco deliveries can take up to three weeks. To speed up delivery, select Express delivery. Yours sincerely"" Unfortunately, judging by the reaction of 1001modellbau, they did not understand what it was all about (hence the reduction from 3 to 2 stars)... I was shown a delivery time of 4-7 days during and after the purchase! If the shipping method takes up to (or as in my case even longer than) 3 weeks then please write it too!!! The customer is being taken for a ride with the 4-7 information! *shakes head* And: if a product is available, it should also be in stock. Otherwise you can't dispose of it.... If available meant that the item existed in the world, the designation would be useless in an online store.
Verifizierter Käufer
purchased on 05/07/2019
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3
/5
★★★☆☆
Slow in delivery quite slow
Comprador Verificado
purchased on 04/07/2019
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2
/5
★★☆☆☆
It took 10 days for the order to be sent (and not 8 as stated on my order history, and even 8 days is a long time), then the delivery time in total took 21 days for the parcel to arrive, almost as long as Chinese sites. What's more, the free delivery conditions weren't clear.
Acheteur Vérifié
purchased on 03/07/2019
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3
/5
★★★☆☆
The delivery of the products is a bit slow and above all expensive. Otherwise correct
Comprador Verificado
purchased on 01/07/2019
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3
/5
★★★☆☆
Product matched in the decription but not in the image posted on the site. Also the shipping charges were carucce. Other than that very good experience.
Acquirente Verificato
purchased on 01/07/2019
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2
/5
★★☆☆☆
The 'purchase ( Birthday gift for June 1st of my son ) was to deliver the model by the end of May. I had to wait until day 7 June ( about 845 hours ) and receive a phone call from the local post office informing me that at their premises there was a very bulky package ( ???? ) and that I could go and retrieve it. (Delivery was to ""home"") Too bad my son works in the UAE and had left that very morning....
Acquirente Verificato
purchased on 28/06/2019
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3
/5
★★★☆☆
Huge offer and sorted x categories. Shipping time however too long and lack of any update on shipping
Acquirente Verificato
purchased on 27/06/2019
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3
/5
★★★☆☆
T0ujouts satisfied with 1001 maquettes Except last order made June 13 and delivery scheduled June 26 May be a little lo
Acheteur Vérifié
purchased on 26/06/2019
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2
/5
★★☆☆☆
I paid for 3 day shipping I paid for 3 day shipping, it took 11 days to get here. You
Verified Buyer
purchased on 24/06/2019
Answer from 1001hobbies
Dear Sherry, You made your order on the 8th of June. Only business days are taken into consideration. Since the 10th of June was a national holiday in France (where we are based), your order started to be processed only on the 11th of June and was shipped directly on the 12th since all the products your ordered were in stock. We have respected our deadlines. We therefore advise you to go and rate DHL for this delay. Best regards
2
/5
★★☆☆☆
I paid for 3 day shipping I paid for 3 day shipping, it took 11 days to get here. You
Acheteur Vérifié
purchased on 24/06/2019
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Answer from 1001hobbies
Dear Sherry, You made your order on the 8th of June. Only business days are taken into consideration. Since the 10th of June was a national holiday in France (where we are based), your order started to be processed only on the 11th of June and was shipped directly on the 12th since all the products your ordered were in stock. We have respected our deadlines. We therefore advise you to go and rate DHL for this delay. Best regards
3
/5
★★★☆☆
My order was placed on June 11, 2019. Delivery was promised in 2 to 4 working days. I was therefore confident I would have it for Father's Day. To be sure I even paid a supplement to be delivered faster by Colissimo. Big disappointment because the product was finally delivered.
Acheteur Vérifié
purchased on 23/06/2019
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2
/5
★★☆☆☆
I still haven't received my parcel purchase made on 1006 confirmation of sending the parcel on 1806 according to the estimate I was supposed to receive my parcel on 1906 to date I'm still waiting for it
Acheteur Vérifié
purchased on 22/06/2019
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2
/5
★★☆☆☆
I received my ordered vehicle quite quickly but to my regret, once I had unpacked it to put it in the window, I regretted the doubt I had when I sent the vehicle in its packaging to find that the front windscreen was damaged. I find this regrettable, especially for the price of the vehicle, and it's a shame that there isn't a minimum visual check on the shipment before it's dispatched. I'm going to hesitate twice before placing another order. It's a shame because I'd spotted about ten vehicles that I needed, but I'm going to look on another site because I was disappointed with my order.
Acheteur Vérifié
purchased on 21/06/2019
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2
/5
★★☆☆☆
I am very disappointed because a tube of glue arrived open and has glued the order form and all the paints and I have no response from 1001maquettes I hope you will do what is necessary to send me back a tube of glue I have a photo of the order form at your disposal to
Acheteur Vérifié
purchased on 21/06/2019
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2
/5
★★☆☆☆
If you don�t mind the slightly longer delivery time as it�s coming from abroad then this is the ideal company. Huge choice of items in my case enamel paints at a better price than I could find anywhere else. Happy all round thanks.
Verified Buyer
purchased on 20/06/2019
3
/5
★★★☆☆
Delivery too slow
Acheteur Vérifié
purchased on 20/06/2019
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