★★★★☆
based on 38614 reviews published
Latest neutral customer reviews
Order placed May 20, 2017 order accepted June 02, 2017 and still no delivery in sight still order in preparation display on the dashboard and the number 01.79.73.68.76 remains unreachable
Customer service took into account my request for refund so ras I think may be recommend one day but only products in stock!!!!
The packaging was a little fragile and suffered some damage at the carrier""Chronopost"" but nothing is broken cd
Fairly average service. Only take products that are in stock, otherwise you will be systematically billed for shipping costs if you accept shipment in several instalments.
Order finally arrived with a slight delay (acceptable). But I could do better: as soon as the parcel was dispatched, it was impossible to track it via Mondial Relay. The link on my 1001Maquette account took me to the web page... of another delivery company (DCPostal) and when I entered the tracking code, I was taken directly to the Mondial Relay page - unknown number! As a result, there was no way of tracking the shipment and no e-mail to inform me that the parcel had arrived. Finally the tracking number started to work, but only when the parcel had arrived (but still no e-mail to inform me). Otherwise satisfied, I'll order again (hoping that the""expeditiontio"" service improves).
Too bad. For substituting one paint for another without being informed. This is the second time. I won't comman
A little thought on the Éle prices
My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.
My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.
As for the caravel models, I received two straight hulls of the Santa Maria, and the Nina was not packaged, so I don't know if anything is missing. As for the rest, I'm completely satisfied, including with the delivery times. I tried to contact the service by phone to ask them to rectify their error, but I couldn't reach anyone, so I left a message. I'm waiting for a reply so that I can make a definitive decision if the necessary steps are taken, and I'll be fully satisfied with the service. I've just received the two pieces of hull, and I'm fully satisfied with the after-sales service. I recommend
Impeccable order but the packaging seemed a little too fragile for paint and the cardboard was damaged. Apart from that, it was delivered on time and nothing was missing.
Bjr. The products and prices are good, but why on earth such long delivery times! The mention""produit en stock expédié sous 2"" seems to me to be a commercial argument without foundation. Products ordered on the 5th (all marked in stock etc...) received on the 13th evening (dispatched on the 13th).
The time of reception of the parcels is a little long ...about ten days we must be able to do better ...otherwise perfect! Sincerely Daniel SAUNIE
Products were as ordered and well packaged, but the delivery time was far too long (over 10 days, whereas most websites nowadays deliver their products within 2 to 4 days). Big point to improve
I don't know if 1001 maquettes is responsible but I have a big problem. I received an e-mail from mondial relai telling me that my order had been delivered to the relay point, so I went to pick it up but no luck, it wasn't there. I tried to contact Mondial Relai on Tuesday 9517 but they were out of order. I call again on 10517 and they're still out of order, so I haven't received my order and I'm not happy.
The 1656 reference I received does not correspond to the one displayed. What's more, HO Siku miniatures take a few liberties with the 1
Be sure to include all the necessary documents for delivery abroad, as there is a 20-day waiting period. But otherwise, no s
An unfortunate experience product deliverable in 2448h when orderedcontact 15 days later reply: the product is no longer available
The shipping time is to be reviewed! announced available sent after 3
A wide choice, no doubt about it, but delivery times can be a bit (too?) long.
Lecolis never arrived at the relay point
Incompetent with no possibility of solving a problem on the fly. Lack of information and interest.
4 to 6 days delivery ??? Delivered in 8 working days!
. Long delivery time......ordered on 03.04. on 10.04. came the shipping confirmation on 21.04. the ordered book is still not there.....the customer service is not available by phone.....hopefully the mail will be answered soon. ....maybe the book will arrive by the end of the month. Never give up...... Dietl....Stahnsdorf DE
Ordered three days late having taken the express mode at 45 euros I find that I am taken for a clown
Navigation on the site is too long for my taste
Delivery time respected but the glue received does not correspond to the photo on the site and the Tamiya instructions: Only and English and Japanes
Please pay attention to transport as my brush arrived broken and was quickly replaced.
Delayed deliveries. My last order was supposed to arrive between April 12 and 17! and still nothing!
Smooth except badly packed parcel received with boss
Compared to other internet merchants, 1001 maquettes has its shortcomings and refunds for items not supplied are not prompt. So I only go to 1001 maquettes if I can't find it anywhere else. In addition to the slow shipping compared to the prices ordered from you and ordered from rue des maquettes on the same date, your packages usually arrive 45 days after your competitor with the same price.
Package too large without order shimming spoils grapples
Ordered on 02 04 17 received on 100417 ... In addition, two items do not correspond to my order. In short, I'm disappointed at the moment, I'm waiting to see what the solution to this problem is and to judge the quality of the service.
The product was ordered on 16 Mar 2017 … The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.
The product was ordered on 16 Mar 2017 ... The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.
I did not receive the Humbrol 34 white paint but some kind of unacceptable counterfeit!!!! 2 stars and I'm generous and not rewarded for the diligent customer I am
Bsr deçu car j'ai commander en sachant que je pouvais être livré sous 24h l'anniversaire etait le samedi helas helas helas j'ai reçu le colis que ce matin d'ou ma decept
Very long delivery times.
Apparently a serious site, but only 2 stars.... as order in progress still undelivered. (Delivery scheduled between 4 and 6 av
The model that I ordered in 1001maquetas I could find it in other web sites choose that one because they offered a. Service 2448 hours received the order. Service that by the way they are charging you for. I placed the order on Sunday March 26th and it arrived on Friday March 31st. They sent me an order confirmation email on Monday March 27th and I filed a claim on Wednesday. The model came perfectly and is not missing any parts or anything. For that part I am happy, for the other part I am not. So the next time I will try another site and I will evaluate the differences. Because if the model ordered on another site is going to arrive just as well and in less time... I'm not going to be happy.