/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Acheteur Vérifié
purchased on 01/10/2019
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Answer from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
3
/5
★★★☆☆
Too long delivery time too long waiting time
Comprador Verificado
purchased on 30/09/2019
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3
/5
★★★☆☆
It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.
Comprador Verificado
purchased on 26/09/2019
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2
/5
★★☆☆☆
Hello dear 1001 modellbau team, I visited your website because I would like to buy various model ships. your selection is large but the structure of your pages is a disaster for model builders who are looking specifically. Neither a classification of the different categories nor a possibility to click on a scale are available.Especially scale information is one of the most important criteria for model builders.After ten pages where the models were shown wildly mixed up I gave up the search frustrated and had no interest to call up the remaining fifty pages.Something like that is annoying and time-consuming.This should only be an incentive how to do it better.Wish the 1001 Modellbau team continued success and a nice day. With kind regards Heribert Thieltges
Verifizierter Käufer
purchased on 25/09/2019
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2
/5
★★☆☆☆
07/09/2019 order placedafter two weeks I didn't receive the order of course i live in the uk. I do not recommend
Verified Buyer
purchased on 23/09/2019
3
/5
★★★☆☆
Great service and communication. Fast shipping to the US.
Verified Buyer
purchased on 23/09/2019
3
/5
★★★☆☆
Hello not enough pictures representing some products it is therefore difficult to get an idea before a purchase!!! Too bad because you lose sales
Acheteur Vérifié
purchased on 15/09/2019
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3
/5
★★★☆☆
Not too satisfied because I received an order that was not mine, otherwise in the room ç
Acheteur Vérifié
purchased on 14/09/2019
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3
/5
★★★☆☆
Correct order but very slow delivery via Mondial Relay - over a week
Acheteur Vérifié
purchased on 10/09/2019
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3
/5
★★★☆☆
Small problem with the protective cardboard but no damage to voi
Acheteur Vérifié
purchased on 07/09/2019
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3
/5
★★★☆☆
Kind and helpful but too many errors in shipping orders and customer service not in language.
Acquirente Verificato
purchased on 06/09/2019
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3
/5
★★★☆☆
Not very reassuring not to say that it is settled and that the shipment is in neck
Acheteur Vérifié
purchased on 05/09/2019
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3
/5
★★★☆☆
Delayed delivery. I still don't know what's going to happen when and in what state.
Acheteur Vérifié
purchased on 03/09/2019
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3
/5
★★★☆☆
Just average and why? I received a disastrous Bugatti 100P model, the resin was studded with holes due to bubbles and the same resin repelled the paint due to a lack of homogeneity.Czechoslovakian know-how for 72 euros doesn't make you want to go back to the drawing board.......... As for your service
Acheteur Vérifié
purchased on 03/09/2019
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3
/5
★★★☆☆
Satisfactory.
Acquirente Verificato
purchased on 28/08/2019
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3
/5
★★★☆☆
Unfortunately the parcel arrived broken the kit box was ""offended"" being COBI constructions the dispersed material did not create any real damage to the kit had it been an injection kit the damage would certainly have been severe and would have forced a returnereso. -Correct delivery time -I could not track the package Judgment: Acceptable take better care of the sturdiness of the shipping packages in future mailings
Acquirente Verificato
purchased on 26/08/2019
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3
/5
★★★☆☆
Great product but delivery time very long compared to other orders effectu
Acheteur Vérifié
purchased on 23/08/2019
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3
/5
★★★☆☆
PERFECT TREATMENT. GREAT QUALITY PRODUCTS BUT VERY SLOW TO RECEIVE THE PRODUCT FROM THE ORDER TO THE RECEPTION OF THE SAME ALMOST A MONTH .TOO MUCH WAITING TIME.
Comprador Verificado
purchased on 22/08/2019
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2
/5
★★☆☆☆
Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
Verified Buyer
purchased on 21/08/2019
2
/5
★★☆☆☆
More than 15 days to be delivered whereas it announces 2 to 5 days with my order the product was available and according to them it was out of stock no information during this time.
Acheteur Vérifié
purchased on 20/08/2019
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3
/5
★★★☆☆
Disappointed.product that on the site is in stock and finally is not.I ordered parts in Hong Kong the same day and they arrived 10 days.
Acheteur Vérifié
purchased on 20/08/2019
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2
/5
★★☆☆☆
Bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
Verified Buyer
purchased on 19/08/2019
Answer from 1001hobbies
Hye Sir, In some cases, packages can be found, which is why we give deadlines. We simply follow our terms and conditions of sale. Conditions you accepted when placing your order. We remain at your disposal. You can therefore contact us at [email protected] Best regards
2
/5
★★☆☆☆
Bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
Acheteur Vérifié
purchased on 19/08/2019
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Answer from 1001hobbies
Hye Sir, In some cases, packages can be found, which is why we give deadlines. We simply follow our terms and conditions of sale. Conditions you accepted when placing your order. We remain at your disposal. You can therefore contact us at [email protected] Best regards
3
/5
★★★☆☆
The packaging was damaged but the order was fine
Acheteur Vérifié
purchased on 17/08/2019
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3
/5
★★★☆☆
Products a bit expensive and slow in delivery
Acquirente Verificato
purchased on 16/08/2019
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3
/5
★★★☆☆
The free shipping is excessively slow. I have an online store and the free shipping is 48 hours maximum.
Comprador Verificado
purchased on 15/08/2019
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3
/5
★★★☆☆
Not really 1001 Modelkits fault ... Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.
Acheteur Vérifié
purchased on 14/08/2019
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Answer from 1001hobbies
Hye Sir, Thank you for your comments. You can rate the brand on its page and put comments on the product page: https://www.1001modelkits.com/172-scale-aircraft-models/27607-planet-models-pla11172-northrop-tacit-blue.html You can contact us at [email protected] Best regards
3
/5
★★★☆☆
Not really 1001 Modelkits fault .. Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit.. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.
Verified Buyer
purchased on 14/08/2019
Answer from 1001hobbies
Hye Sir, Thank you for your comments. You can rate the brand on its page and put comments on the product page: https://www.1001modelkits.com/172-scale-aircraft-models/27607-planet-models-pla11172-northrop-tacit-blue.html You can contact us at [email protected] Best regards
2
/5
★★☆☆☆
Unable to set the average (2.5), I opted for the low option... Despite a well-stocked catalog, my first two orders took too long to process for my liking: almost 15 days between order and receipt, with: products indicated as being in stock when in fact they weren't; very long reaction times for order tracking information; slightly expensive delivery to a relay point; a surprisingly long delivery time; no contact form on the site and no reply to messages sent by mail....; despite everything, the products were received and were exactly as ordered. By way of comparison, when I didn't see my second order arrive, I placed an order on a competitor's site: same products delivered to my home within two days of placing the order, and with the same costs.
Acheteur Vérifié
purchased on 09/08/2019
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2
/5
★★☆☆☆
Product in stock at time of order, delay far too long + express delivery paid in addition which does not deliver to my home because coli supposedly too large. Suoer combo. I ordered the same day something else on flash rc received the next day!!!! I do not recommend
Acheteur Vérifié
purchased on 06/08/2019
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