Reviews 1001hobbies

Hello order without problem but lack of communication to inform the buyer that his package has arrived at the relay point.

The model I ordered was exactly what I expected. However, the package was not sufficiently protected. The cardboard box arrived totally crushed and the model slightly damaged.

Disappointed, but not with the model, delivery took almost a month - I wasn't expecting that! It was difficult to follow up at first. I hope this is an isolated case. Product conforms

I ordered all the models in 172 and received one in 148 on the site, which is the size I requested. The parcel was otherwise correct and the delivery time respected.

An order shipped to another customer, no information on my current order if I don't contact the service, and in the end a product that is no longer available.... it was a very, very bad start. In return I negotiated a more expensive product without paying more, which was granted and sent by colissimo to my home for the same price. Good commercial reaction but it's distressing to devo

Poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.

Poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.

No paint refs with models when ordering. That would be a plus!

Delivery times are often too long. Last order not yet received Salutati

I received a delivery and the packaging, which was not damaged, contained only air. There is also no contact person at the company, you always have to address the company as 1001 modellbau. You have to pay in advance and then you only get air, the EU has come a long way in Europe, something that didn't exist 30 years ago. I can do without such a Europe. I paid over 30 EURO for air from France. Now I have received the same model in Germany with postage for 1495 euros. I will never order anything from abroad again.

The site communicates that it will ship the item in 4 days while it was shipped 10 days later only after a reminder from me.

After ordering products with a delay of 4 to 6 days I waited more than 12 days for delivery without excuse or commercial gesture Price not particularly advantageous sufficient behavior and impossible to phone I wait for a gesture but do not dream

Delivered incomplete, lacking nylonfixing root screws, oxidized metal parts, instructions? did you say instructions? And what's more, the fuselage is broken. Site contacted reacted within a day and returned the goods. A box

The paints are out of date, they are all dry and unusable.

Very good model. The problem was that we had ordered in advance for a birthday and on the day the package had still not arrived. It arrived 5 days later than the initial deadline.

Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.

Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.

I ordered 2 airplane models for 121 euros but when I received them they were small. I wasn't expecting that given the relatively low price.

Delay more than two weeks. A little long for a product in stock

The model's box was open and no parts were missing. The box was pushed in on the top right-hand side. What a shame!!! for a first order on v

I ordered an item on 2209 which was announced as being in stock. On 2309 I was debited for the amount of the order. On 3009 I received an e-mail stating that the product was awaiting delivery. I left several messages by e-mail and answering machine (nobody ever answers the number given) without any reply to date. Finally, after numerous telephone messages and e-mails, I was reimbursed on December 09.

Slow Delivery Overcharged Postage !! NOT delivered by DHL. but by normal postman.

Slow Delivery Overcharged Postage ! NOT delivered by DHL. but by normal postman.

Order placed on 1610. Delivery estimated between 1710 and 2010 according to the site. Some of the items in my order were mentioned as having a 10 to 12 day lead time. Today is 111, a public holiday, but the 12 working days have passed and despite 2 reminders by e-mail, no response. No news of the order. Good choice of products but not serious about delivery times and customer information. And from reading the various reviews, I'm far from being a good customer.

Hello I had asked for a delivery in point relay but the parcel arrived at my home delivered by the letter carrier. This choice was justified by the almost constant absence of someone at home. What's more, as the parcel was a Christmas present, it could have been received by the recipient, which was to be avoided. Otherwise impeccable package and delivery.

Had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know

Hello I ordered a Jouef starter set on this site and now some parts are missing from the box. I contacted them and found young people who know absolutely nothing about model railroading. I don't think I'd recommend this site to anyone or that I'd order it myself.

Had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know

Too long a delivery time for 2 small dots of paint and 3 brushes

Satisfactory choice of products. I had left a comment (about paint colors) in a dedicated area to clarify my order which was not taken into account. It was indicated that the product was available for delivery in 2 to 4 days, but in the end it was delivered in 10 days!

Valid provided and serious improvable the speed of delivery in relation to the times communicated

I cannot evaluate because I have not received anything I have purchased.

When I received my model paints, one of the two thinners I'd also ordered had been emptied in transit because it wasn't capped properly. The small pots of paint correspond well to my c

Delivery too long to wait

Of the two orders I have placed on this site have been delayed at least one week longer than I had chosen with the shipping costs.

This is the first time I have used your services, they are competent but the shipping service is very slow and takes more days than stipulated.

Not to comment or more if with the subject of colissimo that leaves has desires not very professionn

Product normally shipped in 48h ordered on Monday morning received the following Monday... Quality for the price

Still no news

Hello I ordered a plane and I received decals but I probably misread the offer and conditions... I sent back an email as soon as I received my order to point out the error the confusion... I sent back the decals more than 3 weeks ago and to this day I have not been reimbursed. Thank you for anything you can do Lucien AUBERT 06