Reviews 1001hobbies

When I placed my order, a figurine was supposedly offered, but I later realized that this figurine had been invoiced, despite a message sent to this effect. This figurine, which I had not ordered, was not removed, but was indeed invoiced.

A Wee Bit Disappointed I did receive my item when expectedbut was disappointed that my rather expensive items arrived bent with only a bubble mailer to ""protect"" them. Items were metal and flexible but are not meant to be sharply bent. A piece of cardboard in the envelope could have prevented all of that and not added much to the weight. Paid $20 for shipping to America and expected a bit more care for the price.

A Wee Bit Disappointed I did receive my item when expectedbut was disappointed that my rather expensive items arrived bent with only a bubble mailer to ""protect"" them. Items were metal and flexible but are not meant to be sharply bent. A piece of cardboard in the envelope could have prevented all of that and not added much to the weight. Paid $20 for shipping to America and expected a bit more care for the price.

If I hadn't paid via PayPal, I would probably still be waiting for my shipment. Order dated 06.12.2016. No response to my emails either. Only after contacting PayPal did I receive a response. The shipment (letter) was delivered on 22.12.2016.

The tracking of orders is correct, the speed of response is also correct but on the other hand delivery times are relatively long.otherwise RAS good holiday season. Sincerely

10 days to ship my order. I received a bunch of emails from them, one missing a product, one not validating my order even though I had been charged. I had to call them to clear things up, and after 15 days, when I received my order, I was disappointed because the boxes weren't in good condition. 15 days of receiving emails every day for nothing, duplicates and triplicates... Basically a

After ten days since payment. I have not received my first order. This does not encourage me to continue shopping.

Satisfied with the product but disappointed not to have obtained the answer to the question asked by e-mail and telephone concerning the size of the figurines. This information is not noted on the site, so we only found the dimensions when we received the box.

The product arrived well but it took too long.

Basically everything's fine, but on the online store some items are wrong, the illustration obviously doesn't match the title. The contact form doesn't give any answer after the automatic acknowledgement, but I received copies of messages from several other customers! ? One of my items was out of stock, so it's getting complicated and hasn't been resolved yet. I recommend the site but there's still work to be done to keep up with the big competitor b

Too slow 15 days for a delivery expected in max 6 days well seen!!!

Delivery time too long for basic items

The 1st order arrived very quickly (5 days) the second despite availability is still not here although the order was placed the same day as the 1st is the 2

I am still waiting for my package. I can't tell you about the product! I don't think I'll be recommending you, the delivery times are much too long. Products from abroad have a shorter delivery time. The model I ordered was marked in stock...To make a gift you have to plan a long, long time in advance. I just hope it arrives on time... Dear consumers be

Even after the second request for a few articles, there has been no response to date. LNF is not a common abbreviation in model making... not even outside Germany! The descriptions of the articles are extremely poor. It would be important to me if I knew what I was buying... Describing a Microflyer as unequipped when probably only the transmitter is missing is extremely clumsy! Sorry, I am also used to German quality in the description...

Order placed on 91116. After 3 weeks, your order is in progress. I send an email via the 1001 website. No reply. I phone a week later. I haven't received my email... Error""référenceme""... Why didn't you realize that the order was blocked? The parcel is delivered to the relay after a month... I haven't opened the box, it's for a gift but it's not much for 6.

Fast, quality service. It's a pity that the products aren't more detailed (very important paint listing).

Hello order without problem but lack of communication to inform the buyer that his package has arrived at the relay point.

The model I ordered was exactly what I expected. However, the package was not sufficiently protected. The cardboard box arrived totally crushed and the model slightly damaged.

Disappointed, but not with the model, delivery took almost a month - I wasn't expecting that! It was difficult to follow up at first. I hope this is an isolated case. Product conforms

I ordered all the models in 172 and received one in 148 on the site, which is the size I requested. The parcel was otherwise correct and the delivery time respected.

An order shipped to another customer, no information on my current order if I don't contact the service, and in the end a product that is no longer available.... it was a very, very bad start. In return I negotiated a more expensive product without paying more, which was granted and sent by colissimo to my home for the same price. Good commercial reaction but it's distressing to devo

Poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.

Poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.

No paint refs with models when ordering. That would be a plus!

Delivery times are often too long. Last order not yet received Salutati

I received a delivery and the packaging, which was not damaged, contained only air. There is also no contact person at the company, you always have to address the company as 1001 modellbau. You have to pay in advance and then you only get air, the EU has come a long way in Europe, something that didn't exist 30 years ago. I can do without such a Europe. I paid over 30 EURO for air from France. Now I have received the same model in Germany with postage for 1495 euros. I will never order anything from abroad again.

The site communicates that it will ship the item in 4 days while it was shipped 10 days later only after a reminder from me.

After ordering products with a delay of 4 to 6 days I waited more than 12 days for delivery without excuse or commercial gesture Price not particularly advantageous sufficient behavior and impossible to phone I wait for a gesture but do not dream

Delivered incomplete, lacking nylonfixing root screws, oxidized metal parts, instructions? did you say instructions? And what's more, the fuselage is broken. Site contacted reacted within a day and returned the goods. A box

The paints are out of date, they are all dry and unusable.

Very good model. The problem was that we had ordered in advance for a birthday and on the day the package had still not arrived. It arrived 5 days later than the initial deadline.

Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.

Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.

I ordered 2 airplane models for 121 euros but when I received them they were small. I wasn't expecting that given the relatively low price.

Delay more than two weeks. A little long for a product in stock

The model's box was open and no parts were missing. The box was pushed in on the top right-hand side. What a shame!!! for a first order on v

I ordered an item on 2209 which was announced as being in stock. On 2309 I was debited for the amount of the order. On 3009 I received an e-mail stating that the product was awaiting delivery. I left several messages by e-mail and answering machine (nobody ever answers the number given) without any reply to date. Finally, after numerous telephone messages and e-mails, I was reimbursed on December 09.

Slow Delivery Overcharged Postage !! NOT delivered by DHL. but by normal postman.

Slow Delivery Overcharged Postage ! NOT delivered by DHL. but by normal postman.