Reviews 1001hobbies

Delivered incomplete, lacking nylonfixing root screws, oxidized metal parts, instructions? did you say instructions? And what's more, the fuselage is broken. Site contacted reacted within a day and returned the goods. A box

The paints are out of date, they are all dry and unusable.

Very good model. The problem was that we had ordered in advance for a birthday and on the day the package had still not arrived. It arrived 5 days later than the initial deadline.

Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.

Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.

I ordered 2 airplane models for 121 euros but when I received them they were small. I wasn't expecting that given the relatively low price.

Delay more than two weeks. A little long for a product in stock

The model's box was open and no parts were missing. The box was pushed in on the top right-hand side. What a shame!!! for a first order on v

I ordered an item on 2209 which was announced as being in stock. On 2309 I was debited for the amount of the order. On 3009 I received an e-mail stating that the product was awaiting delivery. I left several messages by e-mail and answering machine (nobody ever answers the number given) without any reply to date. Finally, after numerous telephone messages and e-mails, I was reimbursed on December 09.

Slow Delivery Overcharged Postage !! NOT delivered by DHL. but by normal postman.

Slow Delivery Overcharged Postage ! NOT delivered by DHL. but by normal postman.

Order placed on 1610. Delivery estimated between 1710 and 2010 according to the site. Some of the items in my order were mentioned as having a 10 to 12 day lead time. Today is 111, a public holiday, but the 12 working days have passed and despite 2 reminders by e-mail, no response. No news of the order. Good choice of products but not serious about delivery times and customer information. And from reading the various reviews, I'm far from being a good customer.

Hello I had asked for a delivery in point relay but the parcel arrived at my home delivered by the letter carrier. This choice was justified by the almost constant absence of someone at home. What's more, as the parcel was a Christmas present, it could have been received by the recipient, which was to be avoided. Otherwise impeccable package and delivery.

Had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know

Hello I ordered a Jouef starter set on this site and now some parts are missing from the box. I contacted them and found young people who know absolutely nothing about model railroading. I don't think I'd recommend this site to anyone or that I'd order it myself.

Had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know

Too long a delivery time for 2 small dots of paint and 3 brushes

Satisfactory choice of products. I had left a comment (about paint colors) in a dedicated area to clarify my order which was not taken into account. It was indicated that the product was available for delivery in 2 to 4 days, but in the end it was delivered in 10 days!

Valid provided and serious improvable the speed of delivery in relation to the times communicated

I cannot evaluate because I have not received anything I have purchased.

When I received my model paints, one of the two thinners I'd also ordered had been emptied in transit because it wasn't capped properly. The small pots of paint correspond well to my c

Delivery too long to wait

Of the two orders I have placed on this site have been delayed at least one week longer than I had chosen with the shipping costs.

This is the first time I have used your services, they are competent but the shipping service is very slow and takes more days than stipulated.

Not to comment or more if with the subject of colissimo that leaves has desires not very professionn

Product normally shipped in 48h ordered on Monday morning received the following Monday... Quality for the price

Still no news

Hello I ordered a plane and I received decals but I probably misread the offer and conditions... I sent back an email as soon as I received my order to point out the error the confusion... I sent back the decals more than 3 weeks ago and to this day I have not been reimbursed. Thank you for anything you can do Lucien AUBERT 06

Good materials and good prices. To be improved communication with customers.

Delivery 13 DAYS from order to dispatch !!! No reply to e-mail contact

I have been waiting since august 26th for the delivery of the package and we are now on august 30th and no sign of life.

When items are out of stock, the site offers to let you know as soon as the restock arrives, but this is never done. The delivery time is far too long, and when you complain about it, you get the runaround. It's a shame we don't listen to our customers. You have good products, but the rest is up to you.

Not a UK Company-'1001 Modelkits' I was furious that they gave the impression you were ordering from the UK when I fact they are located in France. After almost a week, I got an email to say ""your order is being processed"" say what?! How hard is it to go pick 2 cans of spray varnish and pack them? After another week my item arrived. Why would I wait 2 weeks for an order from France, when I can buy exactly the same product WITHIN the UK. Misleading.

Not a UK Company-'1001 Modelkits' I was furious that they gave the impression you were ordering from the UK when I fact they are located in France. After almost a week, I got an email to say ""your order is being processed"" say what?! How hard is it to go pick 2 cans of spray varnish and pack them? After another week my item arrived. Why would I wait 2 weeks for an order from France, when I can buy exactly the same product WITHIN the UK. Misleading.

Delivery too long price too high compared to other stores on the w

Prices too high compared with other web sites Long lead times for orders

Very long delivery time no response to emails (only after a few days)

Choice, good will but a lot of problems

Instructions not very clear and especially not in French.

Delivery time a little long for my last order.