/5
★★★★☆
based on 36826 reviews published
★★★★☆
based on 36826 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
See the message recently sent to customer service. I see that switching between computers is not up to scratch. A computer is just a silly machine.
Acheteur Vérifié
purchased on 23/03/2018
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1
/5
★☆☆☆☆
Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Verified Buyer
purchased on 22/03/2018
1
/5
★☆☆☆☆
Made purchase of a product that was supposed to be delivered in two-three days. Ordered and paid with EXRA DHL to have it in fast time as it was a birthday gift but the product arrived late after 4 days. Reported it to tech support but nothing. I will NOT buy from this site ever again
Acquirente Verificato
purchased on 18/03/2018
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1
/5
★☆☆☆☆
They've send me the wrong product twice. And in between they've accidentally cancelled my order and set up the wrong product again. They made every mistake they could make twice. It was very weird.
Acheteur Vérifié
purchased on 17/03/2018
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1
/5
★☆☆☆☆
Order #126366 (XB-70A Paint Masks & Metal Landing Gear) I recently purchased a set of paint masks and metal landing gear for my 1:727 scale AMT/Ertl and Italeri XB-70A model kit. The items were paid through eBay and I got a confirmation email, but I noticed that the shipping address was incomplete. I sent you a email correcting the address. Next I got an email from eBay stating that the items were shipped. Next I got an email from you that my order (126366) was out of stock. How can you say an order has been shipped, then turn around and say the order was out of stock and I could either be notified when the items would be available or, I could opt for a credit in the amount paid through eBay. This is nonsense and unacceptable as I am in the process of building the XB-70A now. At this point I just want a refund. I had to order a set of masks and landing gear from another company. I am very disappinted in your service. Respectfully, Phillip Hoglund
Acheteur Vérifié
purchased on 13/03/2018
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Answer from 1001hobbies
Dear customer, We have nothing to do with Ebay and as such do not fully understand the issue. Concerning your order placed on our website, it was send and you should receive it very soon. If there is any issue, do not hesitate to contact us directly by email: [email protected] Best regards, The 1001Modelkits Team
1
/5
★☆☆☆☆
Have used before will use again.
Verified Buyer
purchased on 13/03/2018
1
/5
★☆☆☆☆
I recently purchased a set of paint masks and metal landing gear for my 1:727 scale AMT/Ertl and Italeri XB-70A model kit. The items were paid through eBay and I got a confirmation email but I noticed that the shipping address was incomplete. I sent you a email correcting the address. Next I got an email from eBay stating that the items were shipped. Next I got an email from you that my order (126366) was out of stock. How can you say an order has been shipped then turn around and say the order was out of stock and I could either be notified when the items would be available or I could opt for a credit in the amount paid through eBay. This is nonsense and unacceptable as I am in the process of building the XB-70A now. At this point I just want a refund. I had to order a set of masks and landing gear from another company. I am very disappinted in your service. Respectfully Phillip Hoglund
Verified Buyer
purchased on 13/03/2018
1
/5
★☆☆☆☆
Order #126366 (XB-70A Paint Masks & Metal Landing Gear) I recently purchased a set of paint masks and metal landing gear for my 1:727 scale AMT/Ertl and Italeri XB-70A model kit. The items were paid through eBay and I got a confirmation email, but I noticed that the shipping address was incomplete. I sent you a email correcting the address. Next I got an email from eBay stating that the items were shipped. Next I got an email from you that my order (126366) was out of stock. How can you say an order has been shipped, then turn around and say the order was out of stock and I could either be notified when the items would be available or, I could opt for a credit in the amount paid through eBay. This is nonsense and unacceptable as I am in the process of building the XB-70A now. At this point I just want a refund. I had to order a set of masks and landing gear from another company. I am very disappinted in your service. Respectfully, Phillip Hoglund
Verified Buyer
purchased on 13/03/2018
Answer from 1001hobbies
Dear customer, We have nothing to do with Ebay and as such do not fully understand the issue. Concerning your order placed on our website, it was send and you should receive it very soon. If there is any issue, do not hesitate to contact us directly by email: [email protected] Best regards, The 1001Modelkits Team
1
/5
★☆☆☆☆
1001modelkits has a reasonable selection but what impressed me most was the quick and efficient delivery of my order. In less than a week after ordering my order was delivered - impressive taking into account that I'm located on the other side (Canada) of the pond! And the quality of the products 100% in accordance with how it was advertised.
Verified Buyer
purchased on 11/03/2018
1
/5
★☆☆☆☆
Very good service.
Verified Buyer
purchased on 10/03/2018
1
/5
★☆☆☆☆
I don t have my plastic model kit still . The transport is a calamity. Do you believe it?
Comprador Verificado
purchased on 09/03/2018
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1
/5
★☆☆☆☆
All good so far
Verified Buyer
purchased on 08/03/2018
1
/5
★☆☆☆☆
I couldn't start the first step because the glue supplied is dry and therefore impossible to use, so I had to buy new glue. Unacceptable moreover it seeks to make me avoid registering a review because this one is negative rather than to contact me the product which you sell is registered all included/understood of which the adhesive but that which was in my parcel is unusable then to repair your faults rather than seeking to censure me
Acheteur Vérifié
purchased on 05/03/2018
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1
/5
★☆☆☆☆
Unacceptable delivery time 24 days!!!!!
Acheteur Vérifié
purchased on 03/03/2018
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1
/5
★☆☆☆☆
No problems with the order. Some minor damage to the package. DB
Verified Buyer
purchased on 28/02/2018
1
/5
★☆☆☆☆
There was no paint in the boxbut after reclaiming it i had a hard time getting itthey sent me 5 out of 7 so i don't have all the colors great for making the model.
Acheteur Vérifié
purchased on 27/02/2018
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1
/5
★☆☆☆☆
Delivery time too long, especially when you request and pay for rapid delivery.
Acheteur Vérifié
purchased on 26/02/2018
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1
/5
★☆☆☆☆
Order placed on 10.02.18 and still not shipped but my credit card was debited within 48h I think it my vaccine e.commerce request for order cancellation to this day
Acheteur Vérifié
purchased on 20/02/2018
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1
/5
★☆☆☆☆
I ordered 4 very small pots of paint for models (14ml per pot) for a total of 7 euros shipping costs ? 7 euros also unbelievable.
Acheteur Vérifié
purchased on 16/02/2018
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1
/5
★☆☆☆☆
Good selection of products and a nice alternative decal scheme made possible for my Beaver floatplane project. Delivery took a while longer than I expected but would be happy to use this company again.
Verified Buyer
purchased on 16/02/2018
1
/5
★☆☆☆☆
Good service
Verified Buyer
purchased on 16/02/2018
1
/5
★☆☆☆☆
I received only a decal the item says… I received only a decal the item says ""kit"" and the decal was bend and the color rubbed off !! awful
Verified Buyer
purchased on 15/02/2018
Answer from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] Best regards, The 1001Modelkits Team
1
/5
★☆☆☆☆
I received only a decal the item says... I received only a decal the item says ""kit"" and the decal was bend and the color rubbed off !! awful
Acheteur Vérifié
purchased on 15/02/2018
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Answer from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] Best regards, The 1001Modelkits Team
1
/5
★☆☆☆☆
You got me wrong 2 out of 5 models you never responded to my complaint you never published my complaints. Very little seriousness and professionalism ... my 120 euros you took it though!!!!
Acquirente Verificato
purchased on 14/02/2018
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1
/5
★☆☆☆☆
Pitiful...two voltage. Lame!!!still not delivered order made 29012018.
Acheteur Vérifié
purchased on 12/02/2018
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1
/5
★☆☆☆☆
My material arrived in bad condition and they won't change it.
Comprador Verificado
purchased on 08/02/2018
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1
/5
★☆☆☆☆
They do not meet the deadlines you call and tell you that they send it to you by DHL instead of by post to make it faster and the next day they send you an email saying that for two weeks. a mistake ???????? you shameless menudos sinvergüenzas you put that the shipment is made the next day not in four working days that have been six calendar days then you tell them that you do not want the order as well as five times that you refund the money and do not answer you I will pay shipping costs back and forth SIII but of my not comeis. and if anyone wants to buy there are more sites that where these spotmodel for example today day 7 I got the order and as I could not expect less is wrong wrong colors ask for two types of glue and with all the face you put the same 2 times you send them an email and do not answer come on a disaster of people now I told them to return all items to see if I get a response
Comprador Verificado
purchased on 02/02/2018
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1
/5
★☆☆☆☆
Unprofessional order processing lack of communication and consideration for the customer
Acheteur Vérifié
purchased on 01/02/2018
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1
/5
★☆☆☆☆
Found a fairly rare model kit here and as it was under �10 with postage had no qualms at all. Delivery took about a week but it was excellently packaged.
Verified Buyer
purchased on 30/01/2018
1
/5
★☆☆☆☆
Bjr 3 cde faite avec qqe jour d'ecart1 colie reçue dont un tub de colle tout sec et apres 10j tjr pas les autres cd
Acheteur Vérifié
purchased on 30/01/2018
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