★★★★☆
based on 38228 reviews published
Latest neutral customer reviews
#NOM?
The delivery time was very long despite the express order (surcharge). Ordered 18.052016 delivered 27.05.2016.
You don't put something on sale that you don't have and know you won't get.
Very bad experience
Slow to ship, but good once shipped If you don't mind waiting for them to ship it comes quick once they have. Will use them again with this in mind.
Slow to ship, but good once shipped If you don't mind waiting for them to ship it comes quick once they have. Will use them again with this in mind.
A label error on the online catalog made me order a Dutch grenadier (already in my possession) when the advert showed a grenadier of the Guards...
I can't give a review because I haven't received my order yet. I expect another review in 2 weeks. Having said that, the site is very good with lots of c
On an order, the same product cannot be found with the reference ordered. A significant increase despite a posted reduction with a varying reference? Receipt of an advertised product with 3 cars? I don't really understand how you work, even though I'm satisfied with the various orders I've placed so far? Maybe the last one.
Waiting for order Ordered part on 5/1/2016 and it is now 5/19/2016 and no word on when the part will be here.
Unacceptable I have not received shipment especially with how expensive it is to ship.
Waiting for order Ordered part on 5/1/2016 and it is now 5/19/2016 and no word on when the part will be here.
I ordered and paid for a modeling item after 16 days I still have not received
In my order, a model included paint pots, one of which was leaking ... the result is obviously visible, the box containing the pots being transparent. Alas, not sending a faulty product is obviously not an objective. It's all the more annoying because it's impossible to make a simple complaint via your order history in my account.
Order received quickly but the product received is not the product ordered
Request for information person does not answer. so bad communicatio
The product I ordered on April 25th was supposedly dispatched on the 27th! To date (May 5th) I still haven't received anything! After contacting the service department, I was advised to wait for the product to arrive.
Only one available Since this is the only place I found my item after days of searching, I cannot be too hard on them. I ordered my item and 2 days later I received an email confirming receipt of the order. 2 days after that I was notified that the item shipped and I would be provided a tracking number. 8 days later I am still waiting on my tracking number! An email to find out what happened has gone unanswered for 5 days now. At this point I am unsure if I lost my money or if this is an isolated case.
Only one available Since this is the only place I found my item after days of searching, I cannot be too hard on them. I ordered my item and 2 days later I received an email confirming receipt of the order. 2 days after that I was notified that the item shipped and I would be provided a tracking number. 8 days later I am still waiting on my tracking number! An email to find out what happened has gone unanswered for 5 days now. At this point I am unsure if I lost my money or if this is an isolated case.
Long delivery time
I am satisfied with the delivery and the goods.
But unfortunately the paintwork leaves something to be desired in visible places
I still haven't received my order after more than 2 weeks!... No information from 1001 maquett
I was expecting a totally different packaging... I thought the small jars were at least 30-50ml and not 14ml... Given what I had to make. Nothing to say about the pro
Delivery time too long too bad but wide choice of models
I'm a bit disappointed with my order, there's no paint and they're small compared to the scale.
No answer to questions and unreachable by phone.
Item has been returned to the delivery address B2C Europe (Belgium) NV Robert Bosch Str.999 D-48268 Greven.
Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
Only small problem the fairly long time elapsed between ordering and receiving the material orderedpositive note wide selection of products
The products are well packaged and arrive correctly. The only problem is the deplorable delay of my delivery. 10 days is far too long. When you compare with other companies who are also from France the delivery time is 2448H maximum. For the rest I'm happy.
Delivery for a product in stock takes more than 5 days. In addition, no response to 3 messages. Once the order has been placed and paid for, there is no longer a DOM contact.
Correct choice and prices, but delivery takes far too long. I thought everything was out of stock even though it was Ok when I placed my order. No apology, no commercial gesture for this inconvenience. Too bad, because this evening seems very complete and tre
Hello very satisfied with the choice and quality of delivery remains I think to improve the delivery time after acceptance of payment (which is very fast even by check sent the day of the order) for equipment in stock. S
One of the bruises I ordered has expired or has been improperly stored
Long wait for decals Going on 3 weeks and order is a no show!
Spray paint ordered on Sunday and still nothing on Friday, even though it was sent to France. It's certainly not their fault but using colissimo these days is a heresy when you see their quality (if I may say so).
Long wait for decals Going on 3 weeks and order is a no show!
Still have not received the decal package Have not received the decal package. You have been good in processing order and keeping me I've what I bought.formed but bottom line is I still dont ha