/5
★★★★☆
based on 36831 reviews published
★★★★☆
based on 36831 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I do not recommend buying with eco shipping order sent on Jan 1 arrived on Jan 17...otherwise helpful and fast chat service!
Acquirente Verificato
purchased on 24/01/2019
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3
/5
★★★☆☆
Package still blocked at customs forgets to enter value of contentscharles zurcher
Acheteur Vérifié
purchased on 24/01/2019
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3
/5
★★★☆☆
J'ai bien reçu a ce jourvotre mail je vous pris de m'excuse aussi làj'ai pris contact avec tabac presse de tours il m'dit que lui aussi il n'a pas compris comme ça se fait que le colis a été livré là bas au lieu de orchaise dans le 41 je lui et dit que je passer le chercher sauf je préféré que relais colis assume leurs bêtises qu'ils ont fait en plus là et votre collègue ou votre collèguee aussi mon dit de pas y aller le chercher vue que se ne me qui a fait la bêtiser mais bien eux au lieu que j'ai demandé. made the mistake but they instead of delivering it to orchaise in 41 but also in tours is not what I also asked to this day I will not go to look for it more but that relais colis ra takes him or I asked moreover there also it made a mistake so that it assumes it there and it is not me who asks them to deliver it there but him without having said it after I ask that you contact relais colis and that it ra takes him had the end of the week and had the end of the month in orchaise in 41 but also in tours. had the end of the month in orchaise too there me my side complaint against them and if they do not want the ra takes home I to them the bill of the train and there they are going to pay it in more too I am not going to let make by them I take you to excuse me it is not after you that I do but to the relay parcel which made a stupidity when I am going to place a 2nd order the next time it is going to send it in bordeaux or paris too there except me I am not going to go to seek it there bas en plus a ce jour le colis et a tours je vais pas aller le chercher je demande que relais colis le ra emmene ou j'ai demandé aussi et avais la fin de la semaine et avais la fin du mois après ça le colis va reparti chez vous et encore il faut que j'attends 4 a 5 jours pour le ravoir aussi je suis pas d'accord avec que j'ai pris contact avec le bureaux tabac de tours et relais colis a fait une grosse bêtise a fait une grosse gaffe là aussi ils ont pas fait attention en plu
Acheteur Vérifié
purchased on 24/01/2019
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3
/5
★★★☆☆
I just had a problem with mondial relay who had delivered to the wrong collection point.
Acheteur Vérifié
purchased on 23/01/2019
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3
/5
★★★☆☆
The delivery was fast and the products correctly packaged. On the other hand, I am rather (very) unhappy that despite several requests where I clearly specified for reasons of availability that I did not want the order to be sent immediately after receipt of my payment, it was sent without any delay! The risk was that I wouldn't be back from my trip in time to collect the parcel from the relay point. NB: Concerning the 3 products - all as described - one of them is incomplete with a part missing (FT-17 tank).
Acheteur Vérifié
purchased on 22/01/2019
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3
/5
★★★☆☆
11 days to be delivered I find this delay exagÃ
Acheteur Vérifié
purchased on 22/01/2019
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2
/5
★★☆☆☆
Very complicated order. Despite the purchase of three articles noted in stock deliverable within 4-5 days. I only received my items after 13 days, after having contacted the store and the carrier several times, with several different people involved and contradictory messages.
Acheteur Vérifié
purchased on 21/01/2019
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2
/5
★★☆☆☆
My delivery has been delayed due to lack of stock, although I have been informed of this in the comm
Acheteur Vérifié
purchased on 21/01/2019
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3
/5
★★★☆☆
The delivery time for products is a little long for an online sale. Given the cost, the customer is entitled to expect greater responsiveness. Nothing wrong with the pro
Acheteur Vérifié
purchased on 20/01/2019
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3
/5
★★★☆☆
While the model was delivered in record time before the festive season, the same could not be said for the paints and cement glue. The bottle of Humbrol glue was dry, and some of the Heller paint was a little runny. However, 1001 Maquettes was very reactive and sent me back the glue very quickly. So well done and thank you for that. I hope that on the delivery side, controls have been put in place to check the quality of the package before they leave. I'd recommend a model from 1001 Maquettes but for the accessories
Acheteur Vérifié
purchased on 18/01/2019
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2
/5
★★☆☆☆
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
Verified Buyer
purchased on 17/01/2019
Answer from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
2
/5
★★☆☆☆
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
Acheteur Vérifié
purchased on 17/01/2019
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Answer from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
3
/5
★★★☆☆
The website is not very interactive although there is a lot of variety of items like no other. The shipping took too long 12 days and that paying 17€ for postage and ur service.
Comprador Verificado
purchased on 16/01/2019
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3
/5
★★★☆☆
Overall satisfactory but very disappointed with the product ach
Acheteur Vérifié
purchased on 14/01/2019
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3
/5
★★★☆☆
Acceptable delivery time
Verified Buyer
purchased on 12/01/2019
3
/5
★★★☆☆
Very late deliveryiv
Acheteur Vérifié
purchased on 11/01/2019
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3
/5
★★★☆☆
The size of the 132 figurines is perfectly suited to children's play. It's a pity that the figurines are only one color, and the same as those on the opposing sides. It's hard to tell them apart in battle. One of the French Carabiniers figurines came without a sword (probably broken during packing). Domma
Acheteur Vérifié
purchased on 10/01/2019
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2
/5
★★☆☆☆
The purchase of December 13 has arrived on January 11 when they promised 10 days at most. I added items so that the shipping costs were free which was my surprise when once I made the purchase I saw that this was the option peoe and no tracking number so all this time I have not been able to know anything about my order. It was a gift for christmas day and it has not arrived even for kings a pity.
Comprador Verificado
purchased on 10/01/2019
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3
/5
★★★☆☆
After receiving the package, I noticed that the glue pot inside was broken and therefore unusable.
Acheteur Vérifié
purchased on 09/01/2019
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3
/5
★★★☆☆
Physical parcel arrived very quickly and corresponded to my request. However, there was a problem with the 2 50-euro gift cards purchased, which were not activated after 3 weeks despite contact with the service department.
Acheteur Vérifié
purchased on 08/01/2019
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2
/5
★★☆☆☆
The purchase made on December 18 with the payment of transport of 4 days maximum a delay of 10 days in the departure of the order from their warehouses and another delay of 8 days in the delivery of the same.
Comprador Verificado
purchased on 08/01/2019
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2
/5
★★☆☆☆
I received the package with a terrible delay. I find it unbelievable that it takes 15 days to arrive and on top of that I have to pay the shipping costs. Very bad shipping service.
Comprador Verificado
purchased on 08/01/2019
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3
/5
★★★☆☆
In the product description, I thought that paint and glue were included. But it turns out that I only have three pots of paint out of the 6 needed to make the model.
Acheteur Vérifié
purchased on 07/01/2019
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2
/5
★★☆☆☆
Sorry for the bad note, but an order placed on December 26th and delivered on January 5th challenged me.
Acheteur Vérifié
purchased on 07/01/2019
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3
/5
★★★☆☆
The items arrived promptly and in perfect condition. I emailed a question regarding my order and received a quick polite response. I will definitely order from 1001 Modelkits again and will recommend them to friends.
Verified Buyer
purchased on 06/01/2019
2
/5
★★☆☆☆
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it's already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
Acheteur Vérifié
purchased on 05/01/2019
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Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it’s already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
Verified Buyer
purchased on 05/01/2019
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
Mouais . Delayed delivery, no reply to emails and if you make a mistake you have to pay the shipping costs. So I don't think I'll be ordering from them again. I'm willing to believe it's a mistake but I'm still waiting for a reply from them 10 days after my order.
Acheteur Vérifié
purchased on 04/01/2019
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2
/5
★★☆☆☆
The deliveries not sent in time because of problems with the site an order is supposed to replacer not another I want to say that I did not get the package or the one is supposed to send reimburse very of them
Acheteur Vérifié
purchased on 02/01/2019
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2
/5
★★☆☆☆
It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long
Comprador Verificado
purchased on 02/01/2019
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