/5
★★★★☆
based on 36829 reviews published
★★★★☆
based on 36829 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Waiting time a little long. But probably due to traffic disruptions.
Acheteur Vérifié
purchased on 17/12/2018
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3
/5
★★★☆☆
TrèèèèèèèèèèèèèÃ
Acheteur Vérifié
purchased on 16/12/2018
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3
/5
★★★☆☆
Just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
Acheteur Vérifié
purchased on 16/12/2018
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3
/5
★★★☆☆
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
Acheteur Vérifié
purchased on 16/12/2018
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2
/5
★★☆☆☆
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Acheteur Vérifié
purchased on 15/12/2018
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Answer from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
2
/5
★★☆☆☆
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
Verified Buyer
purchased on 15/12/2018
2
/5
★★☆☆☆
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Verified Buyer
purchased on 15/12/2018
Answer from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
3
/5
★★★☆☆
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
Acheteur Vérifié
purchased on 14/12/2018
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Answer from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Verified Buyer
purchased on 14/12/2018
Answer from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
Very bad after-sales service, responding to different delivery days.
Comprador Verificado
purchased on 14/12/2018
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3
/5
★★★☆☆
The delivery took far too long.
Verifizierter Käufer
purchased on 13/12/2018
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3
/5
★★★☆☆
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Verified Buyer
purchased on 11/12/2018
2
/5
★★☆☆☆
Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.
Acquirente Verificato
purchased on 11/12/2018
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3
/5
★★★☆☆
Deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
Acheteur Vérifié
purchased on 07/12/2018
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2
/5
★★☆☆☆
Email received that the delivery had arrived at the relay point but the relay point did not have it yet (a free return ticket)
Acheteur Vérifié
purchased on 06/12/2018
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3
/5
★★★☆☆
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
Comprador Verificado
purchased on 06/12/2018
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2
/5
★★☆☆☆
Package ordered 15 years ago and still no news ... The delivery in world relay was estimated between the 2911 and the 0212 and we are the 5
Acheteur Vérifié
purchased on 05/12/2018
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3
/5
★★★☆☆
Hello long delivery time shame despite paypal payment
Acheteur Vérifié
purchased on 04/12/2018
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3
/5
★★★☆☆
Processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
Acheteur Vérifié
purchased on 04/12/2018
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3
/5
★★★☆☆
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
Verified Buyer
purchased on 04/12/2018
2
/5
★★☆☆☆
The lead time from order to delivery is around 3 weeks. What's more, 1001 MAQUETTES is about twenty euros more expensive than its competitors, when you compare the same product of the same brand, of course. I wouldn't buy from 1001 MAQUETTES again.
Acheteur Vérifié
purchased on 29/11/2018
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3
/5
★★★☆☆
Disappointed with delivery time
Acheteur Vérifié
purchased on 29/11/2018
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3
/5
★★★☆☆
Available on the site although they were not in stock delivery time problem
Acheteur Vérifié
purchased on 28/11/2018
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2
/5
★★☆☆☆
Package not packed with sufficient care. A simple cardboard box too large for its container, closed with a single piece of tape on the top...as a result, the box arrived crushed and even torn in places. The box containing my model was therefore folded and one of the parts inside was detached from its support...free warning as nothing was broken, but it makes me reluctant to recommend anything from you...when we know how little care the postal service takes with parcels, we owe it to ourselves to do better!
Acheteur Vérifié
purchased on 24/11/2018
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2
/5
★★☆☆☆
I got the wrong colors... And a book in French (it didn't say it was in French)... Model is ok in itself
Verifizierter Käufer
purchased on 24/11/2018
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3
/5
★★★☆☆
I was delivered almost 2 weeks later and a box was or
Acheteur Vérifié
purchased on 23/11/2018
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3
/5
★★★☆☆
No worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything
Acheteur Vérifié
purchased on 23/11/2018
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3
/5
★★★☆☆
Item ok but supposed to be available and shipped within 24h when the package was received more than a week after the order! No warning or apology.... one of the model boxes is covered in dust... a bit foreign
Acheteur Vérifié
purchased on 20/11/2018
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3
/5
★★★☆☆
Object size not specified! Completely inadequate! Ridiculously tiny! No interest Object thrown away. Delivery time too short.
Acheteur Vérifié
purchased on 19/11/2018
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2
/5
★★☆☆☆
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
Acheteur Vérifié
purchased on 18/11/2018
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