/5
★★★★☆
based on 37055 reviews published
★★★★☆
based on 37055 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I'm sorry to give you so few stars, but I'm disappointed that the documentation for building the models is written in English and does not correspond to your paintings.
Acheteur Vérifié
purchased on 26/12/2018
Translated review
3
/5
★★★☆☆
A little disappointed after ordering the 12122018 I received the order yesterday at 13 hours I do not tell you the stress and fortunately I intervened several times if-no nothing under the tree. Ex: to save 48heures the shipment was made by colissimo instead of the carrier. You'll understand my disappointment.
Acheteur Vérifié
purchased on 25/12/2018
Translated review
3
/5
★★★☆☆
I asked for gift wrapping for the two items I bought and they arrived super poorly wrapped together when they were two different gifts.
Comprador Verificado
purchased on 25/12/2018
Translated review
2
/5
★★☆☆☆
Interesting, high-quality products, unfortunately marred by an extremely laborious delivery system. Mondial relais is not up to the job. On my last 2 orders, we had to launch investigations to find the parcels .... really do
Acheteur Vérifié
purchased on 24/12/2018
Translated review
3
/5
★★★☆☆
This was my first order on this site. The order was placed well in advance of Christmas (1 month before) and the delivery time on the site was 5 to 7 days for the boats chosen. They finally arrived, but I had to call twice (one boat didn't arrive, the other didn't conform, so I had to change refs) to get them in time just before Christmas. What would have happened if I hadn't phoned? I don't know what would have happened. I'd like to take this opportunity to thank the people who helped me with my calls. They were very professional and really great. But at the time I put 3 stars and not 4. I hope it will get better in case
Acheteur Vérifié
purchased on 22/12/2018
Translated review
2
/5
★★☆☆☆
I paid 1€ more for 48h delivery and the parcel took 8 days to be picked up.
Acheteur Vérifié
purchased on 22/12/2018
Translated review
2
/5
★★☆☆☆
Got exactly what i ordered and on time
Verified Buyer
purchased on 21/12/2018
2
/5
★★☆☆☆
I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.
Acheteur Vérifié
purchased on 20/12/2018
Translated review
3
/5
★★★☆☆
Took too long to receive it. Took too long to receive it.
Acheteur Vérifié
purchased on 19/12/2018
Translated review
Answer from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
3
/5
★★★☆☆
Took too long to receive it.
Verified Buyer
purchased on 19/12/2018
3
/5
★★★☆☆
Took too long to receive it. Took too long to receive it.
Verified Buyer
purchased on 19/12/2018
Answer from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
3
/5
★★★☆☆
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
Acheteur Vérifié
purchased on 19/12/2018
Translated review
3
/5
★★★☆☆
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
Acheteur Vérifié
purchased on 19/12/2018
Translated review
3
/5
★★★☆☆
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
Acheteur Vérifié
purchased on 19/12/2018
Translated review
3
/5
★★★☆☆
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
Acheteur Vérifié
purchased on 18/12/2018
Translated review
2
/5
★★☆☆☆
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
Comprador Verificado
purchased on 17/12/2018
Translated review
2
/5
★★☆☆☆
Delivery time too long
Acheteur Vérifié
purchased on 17/12/2018
Translated review
3
/5
★★★☆☆
Waiting time a little long. But probably due to traffic disruptions.
Acheteur Vérifié
purchased on 17/12/2018
Translated review
3
/5
★★★☆☆
TrèèèèèèèèèèèèèÃ
Acheteur Vérifié
purchased on 16/12/2018
Translated review
3
/5
★★★☆☆
Just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
Acheteur Vérifié
purchased on 16/12/2018
Translated review
3
/5
★★★☆☆
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
Acheteur Vérifié
purchased on 16/12/2018
Translated review
2
/5
★★☆☆☆
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Acheteur Vérifié
purchased on 15/12/2018
Translated review
Answer from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
2
/5
★★☆☆☆
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
Verified Buyer
purchased on 15/12/2018
2
/5
★★☆☆☆
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Verified Buyer
purchased on 15/12/2018
Answer from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
3
/5
★★★☆☆
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
Acheteur Vérifié
purchased on 14/12/2018
Translated review
Answer from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Verified Buyer
purchased on 14/12/2018
Answer from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
Very bad after-sales service, responding to different delivery days.
Comprador Verificado
purchased on 14/12/2018
Translated review
3
/5
★★★☆☆
The delivery took far too long.
Verifizierter Käufer
purchased on 13/12/2018
Translated review
3
/5
★★★☆☆
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Verified Buyer
purchased on 11/12/2018
2
/5
★★☆☆☆
Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.
Acquirente Verificato
purchased on 11/12/2018
Translated review