/5
★★★★☆
based on 36829 reviews published
★★★★☆
based on 36829 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
Verified Buyer
purchased on 18/11/2018
3
/5
★★★☆☆
Correct product but it is necessary to change your partner of delivery Mondial Relay is the worst of all (4 week to receive the parcel and moreover it is in another point of relay to 5 km of my house whereas there is a point of relay right in bottom of my house)
Acheteur Vérifié
purchased on 17/11/2018
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2
/5
★★☆☆☆
I ordered on 20102018 a model HELL80791RENAULT F1 RE 20 az today I am being lied to about the availability of this item. I strongly advise against this merchant who accepts payments but does not honor deliveries.
Acheteur Vérifié
purchased on 17/11/2018
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3
/5
★★★☆☆
(delivery under 2436h it's wrong I waited 7 d)
Acheteur Vérifié
purchased on 15/11/2018
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3
/5
★★★☆☆
Your product description does not precisely describe the number of figurines and whether the figurines are to be assembled and painted, as I am not a make-up specialist.
Acheteur Vérifié
purchased on 13/11/2018
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2
/5
★★☆☆☆
We still haven't received our order
Acheteur Vérifié
purchased on 12/11/2018
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3
/5
★★★☆☆
Too many duplicate emails but no exact delivery dates
Verifizierter Käufer
purchased on 08/11/2018
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2
/5
★★☆☆☆
Bad experience, my order was supposed to be a surprise for my husband's birthday. Order placed paid confirmed 7 days later still nothing. The explanations of 1001 maquette incomprehensible and unjustified. Supposedly shipped. But the model was resold to another person. Conclusion forced to change model. So very disappointed.
Acheteur Vérifié
purchased on 08/11/2018
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3
/5
★★★☆☆
The purchase process worked smoothly and there is no reason to criticize. The goods received corresponded to the description and the quality is ok. However, the delivery is a disaster! Waiting three to four weeks after ordering within the EU for a product is unacceptable. Furthermore, I had problems with their support as I received a response but only after two days!!!! This should definitely be done more promptly. Yours sincerely, Ingo Nawa
Verifizierter Käufer
purchased on 06/11/2018
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3
/5
★★★☆☆
Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.
Verified Buyer
purchased on 03/11/2018
3
/5
★★★☆☆
Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.
Acheteur Vérifié
purchased on 03/11/2018
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3
/5
★★★☆☆
Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
Verified Buyer
purchased on 01/11/2018
2
/5
★★☆☆☆
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
Verified Buyer
purchased on 01/11/2018
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Paint too old that has taken the gel very disappointed tans
Acheteur Vérifié
purchased on 01/11/2018
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2
/5
★★☆☆☆
On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo
Acheteur Vérifié
purchased on 01/11/2018
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2
/5
★★☆☆☆
As I said before, it wasn't specified that the plastic soldiers were supplied
Acheteur Vérifié
purchased on 01/11/2018
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3
/5
★★★☆☆
Well done and complete website. However extremely long delivery time
Acheteur Vérifié
purchased on 01/11/2018
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2
/5
★★☆☆☆
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
Acheteur Vérifié
purchased on 01/11/2018
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Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Great service . Very good communication. Will use them again
Verified Buyer
purchased on 30/10/2018
3
/5
★★★☆☆
Manage more squarely
Acheteur Vérifié
purchased on 26/10/2018
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3
/5
★★★☆☆
As described, but very long lead time, even with more expensive transpo
Acheteur Vérifié
purchased on 19/10/2018
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3
/5
★★★☆☆
Delays too long ...
Acheteur Vérifié
purchased on 17/10/2018
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2
/5
★★☆☆☆
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
Verifizierter Käufer
purchased on 16/10/2018
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3
/5
★★★☆☆
Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities
Acheteur Vérifié
purchased on 14/10/2018
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3
/5
★★★☆☆
I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product
Geverifieerde Koper
purchased on 13/10/2018
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2
/5
★★☆☆☆
But in your opinion what review should I write since I haven't received anything yet !!!
Acquirente Verificato
purchased on 13/10/2018
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3
/5
★★★☆☆
Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have
Acheteur Vérifié
purchased on 13/10/2018
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2
/5
★★☆☆☆
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
Acheteur Vérifié
purchased on 13/10/2018
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3
/5
★★★☆☆
Order placed on 2709 to date still nothing received!! thank you to look at the reason for this non-delivery note that payment was made and transferred on 2709 thank you for your di
Acheteur Vérifié
purchased on 08/10/2018
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3
/5
★★★☆☆
The products ordered have arrived but almost 15 days after they were ordered
Acheteur Vérifié
purchased on 08/10/2018
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