Reviews 1001hobbies

As far as the products are concerned, nothing to complain about. However, I had chosen express shipping (which cost me 15€ excessive more than the order itself) to have in any case a delivery after more than a week. I believe that 1001 models should better evaluate the relationship with logistics discriminating element for Customer satisfaction. Cordial greetings. Alessio Santoni

Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.

Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.

NOT VERY SATISFIED FOR THE MOMENT BECAUSE CONTRARY TO THE 48 HOURS OF WAITING OF THE POST OFFICE I STILL DO NOT HAVE MY PARCEL! I PLACED MY ORDER TEN DAYS AGO AND PAID IMMEDIATELY. I'm beginning to think that I'd have been better off moving around Paris myself, as my orders would already have been honoured.

Regular consumer always very satisfied but a small remark on a last order Product displayed in stock but not delivered. No further information

On the last order, a 10500 euro metal model plane, there were two miniature dents. You say they're insignificant because they're miniature, but on a silver 172 scale plane they're obvious. I refused your offer of a 5-euro reduction because that's not the problem, and I think you've understood that. When the metal is pressed, the mold must be perfectly clean of all impurities. Thanks po

Correct packaging but shipping a little slow. A mail departure on Wednesday for an order placed on Saturday morning is a bit long. Especially when you make the effort to pay for a ground parcel.

Delivery too long despite colissimo article ordered on june 11 and delivered to home on june 25

Not all products are available. For the same product, the price is often 2 times more expensive than on other sites. For the same delivery quality, e.g. silo parcel, the price is 25% more expensive. In short, too expensive. For an unavailable product, there is no refund but a credit note. On another site, the product was at the same price but without the credit note.

For the fact that the items were delivered from Paris to Saarbrücken, they arrived surprisingly quickly. The many emails documenting every little step of the processing were sometimes annoying. The packaging for the color tins consisted only of a large bubble envelope in which the tins had a lot of space. Fortunately, only one tin opened and the good quality of the envelope prevented a bigger mess. So there is still room for improvement.

Sorry but still nothing received to date. ????? what's going on? Cdl

Order placed on 280515 with confirmation of delivery between 0106 and 0306. As of date 1006 still nothing. Invoiced for Colissimo but sent by Colieco, which in terms of price and delivery time is not quite the same thing. As an indication, an order placed in the middle of the afternoon with an English site is dispatched the same day and received 3 days later at the most, with shipping costs that are hardly more expensive. Without

Share my opinion honestly? I very often receive emails from your p""gain 10% this 10% that""...I'm not in the habit of systematically buying as soon as there's this kind of promotion. Compulsive buying... But the day I need equipment, there's no more promotion, just the basic price. What's worse? The very next day I receive a no""10% on your next order"" ! It's also fair to say that your prices are well above average. Well, as I never have any special offers, I compare.... Why not if you can get people to buy. And it works because I'm a customer. But it takes a long time to receive orders. Fifteen days to receive four pots of paint and a sheet of decals that you had in stock ... For the total price is far too long! If you ask me, I don't think I'll be a customer any more. Now I finally know that this review won't last long: I've hardly read it yet!

I bought three weeks ago. When the ten days were up (I have assumed they are business days) I sent them an email asking about my order. They replied with an email telling me to wait another week. I still don't have my order and they have asked me to rate my experience and no way.

Cans of paint in a slightly torn bubble envelope. A longer delivery time because the Colissimo option was not taken into account (Coliéco). My opinion is therefore mixed. However, the site acknowledges its errors and offers free shipping on future orders. To be continued before passing judgment on the em

Address Error, Ordered 4 got 2, and learned to only buy 1 item at a time! My first experience with the company was not the best. I ordered a figure i already had, but was broken as a test to see if I would even get it. They put my address on there wrong so I had a hard time getting it. For some reason the post office couldn't figure out that my apt# was just put first instead of where it should have gone. I managed to get it, but I had to do things I normally wouldn't have done if it were correct. I ordered 4 figures several months later. After 2 months of waiting I got several emails stating that several of them were unavailable. I got 3 vouchers so I expected to only receive 1 of them. To my surprise 2 of them showed up! I then ordered the missing ones separately and got the first almost immediately, and the second just shipped. I've gotten all that I plan to get from this company as I was only looking for those specific figures and this was the ONLY place to find them reasonably priced (they are discontinued now). It takes a long time for them to actually ship things and my suggestion to others purchasing from them is to purchase 1-2 items at a time only. Also, I was surprised that the vouchers did not cover shipping even though there was more than enough to cover it and my purchase. It should have covered the shipping too.

Address Error, Ordered 4 got 2, and learned to only buy 1 item at a time! My first experience with the company was not the best. I ordered a figure i already had, but was broken as a test to see if I would even get it. They put my address on there wrong so I had a hard time getting it. For some reason the post office couldn't figure out that my apt# was just put first instead of where it should have gone. I managed to get it, but I had to do things I normally wouldn't have done if it were correct. I ordered 4 figures several months later. After 2 months of waiting I got several emails stating that several of them were unavailable. I got 3 vouchers so I expected to only receive 1 of them. To my surprise 2 of them showed up! I then ordered the missing ones separately and got the first almost immediately, and the second just shipped. I've gotten all that I plan to get from this company as I was only looking for those specific figures and this was the ONLY place to find them reasonably priced (they are discontinued now). It takes a long time for them to actually ship things and my suggestion to others purchasing from them is to purchase 1-2 items at a time only. Also, I was surprised that the vouchers did not cover shipping even though there was more than enough to cover it and my purchase. It should have covered the shipping too.

Sent wrong order. No response from customer service. I was sent an incorrect order and that incorrect order was also damaged. I contacted customer service two days ago and received no response. I am very disappointed with the transaction. I guess my next step will be to contact my credit card company and dispute the transaction.

Sent wrong order. No response from customer service. I was sent an incorrect order and that incorrect order was also damaged. I contacted customer service two days ago and received no response. I am very disappointed with the transaction. I guess my next step will be to contact my credit card company and dispute the transaction.

I ordered decals on sale that should no longer be offered because of their poor quality and asked questions that went unanswered. Delivery time

I merely placed an order and let's just say everything went well. It arrived a few days late and the package that contained the box was almost all sketchy besides the fact that it was left in the stairs of my apartment building without being called or notified.

Delivery very slow impossibility to reach an adviser vocally that a provider for delivery still work. .....

I am completely satisfied with the goods, the store system and the actual ordering process. I couldn't find the goods here in Germany in such a complete form in any other store, which is why I chose this store, which was unknown to me at the time. You constantly receive status updates about your order, which is very good in principle, but sometimes also quite pointless, up to three times a day and then such meaningless information as ""will be shipped soon"". You can save yourself that if you use meaningful and sensible statuses because as a customer I am not interested in the fact that ""soon"" (when??) will be shipped and then days go by until something finally happens! As a customer, you wonder whether the parcel is already waiting in the corner somewhere. Receipt of the order - order processed - outgoing mail - that would be enough. In addition, the delivery time of 12 (!!) days for goods that were in stock was unfortunately far too slow by today's standards. I have even received goods faster from the USA and Japan. Within Germany, goods in stock should be dispatched on the next working day but no later than the day after next, i.e. they should reach the recipient in around 3 - 5 days. Anything else is simply out of date and not professional.

Very bad experience concerning my order. I waited three weeks for my parcel and it took me several emails to be informed of the progress of my order. I was given a tracking number that was totally unusable. So for the moment I don't recommend this site, but I'll try the others and compare. It's also possible that there was a problem, in which case he could have told me.

Adding miniatures when you are a model site. Slt I find ridiculous that you associate miniatures with models to assemble I am disappointed with my last purchase. I still haven't had a reply to my complaint e-mail of last week. My only positive point is the diversity of the models.

Well received my parcels but the shipping to my home a little long.15 days to receive them! I received my 2 parcels at the same time although I had ordered them a week apart.

There's a real problem with our promotions. In fact, they regularly mention ""free shipping"" with a minimum purchase of 89€. The trouble is, it seems to work only for orders within France. Why not grant the same advantage to foreign orders, in proportion to the rates applied in France?

The birthday present was delivered on time, thank you very much. Unfortunately defective! The plants cannot be attached. -(( Any kind of contact by phone or email is failing which makes me unhappy. Therefore, if you can initiate it, please contact me urgently.

Not overwhelmed by the experience! I ordered a 1/72 Italeri fast build M7 Priest/Kangaroo kit. I only considered the order because of not being able to find this kit elsewhere. I feel that the price even though it was 'on sale', was still a very premium price compared to similar kits. I accept the fact that a higher price may reflect its rairity. I expected to receive the kit in about a week to 2 weeks, it ended up being close to 4 weeks. Customer service was available, if not at time a bit spotty. I must say they did try to keep me in the loop. I did get a shipping tracking number which was very nice. Once I received the kit, the box was a bit banged up, had a few pieces loose in the box off the sprue, and had no assembly instructions nor the decals that the box front said should be included. At present, I don't know if I would order from 1001 ModelKits again.

Not overwhelmed by the experience! I ordered a 1/72 Italeri fast build M7 Priest/Kangaroo kit. I only considered the order because of not being able to find this kit elsewhere. I feel that the price even though it was 'on sale', was still a very premium price compared to similar kits. I accept the fact that a higher price may reflect its rairity. I expected to receive the kit in about a week to 2 weeks, it ended up being close to 4 weeks. Customer service was available, if not at time a bit spotty. I must say they did try to keep me in the loop. I did get a shipping tracking number which was very nice. Once I received the kit, the box was a bit banged up, had a few pieces loose in the box off the sprue, and had no assembly instructions nor the decals that the box front said should be included. At present, I don't know if I would order from 1001 ModelKits again.

Items in stock but delivery in over a week ...other sites deliver with colissimo in 48h for the same price...

Large catalog but extremely slow processing and delivery time: 0602 payment accepted 1702 parcel shipped 1003 (today) of the goods not even the shadow (and it should come from Paris not the other side of the world) ditto for the tracking code they couldn't give me because the parcel was shipped to ECO PACK INTERNATIONAL (what is that?)... a comparison: modeling site from Japan 2402 payment accepted 2402 parcel shipped 0203 goods delivered (6 days) the only conclusion is that they are walking him 'this parcel

The prices are a little more expensive than elsewhere I thought the quality was up to scratch but ....not to mention paying 8.90 postage to receive my purchases in a vulgar envelope there's some sloppiness. Ordered on a Saturday evening, arrived on Thursday morning, a far cry from the 48-hour delivery time. I wouldn't recommend this site: too expensive for the same products as elsewhere, transport time too expensive and too slow.

NOT IN ONE SENTENCE BUT IN ONE WORD: DISAPPOINTING

I have just received a RONDOMODEL model. It's a pity that there are no instructions in French. Personally, I don't have any problems with this, I'm happy with the sketches, but is this the case for everyone? As the model hasn't been assembled yet, I can't give you my opinion. First observation: a lot of burrs on the parts, which once cleaned are in good condition.

It's a good site but the delivery times are confusing. The layout has many faults, but overall it's a good site. Even if the orders ta

It's a shame to have to wait several months for delivery. It's also a shame not to be able to get your money back if you're not satisfied, as is the case with most e-businesses.

The site is simple and easy to use. I ordered a Lockheed AC-130H Spectre for my son but I couldn't find the list of paint cans to buy. On the site there are a lot of suggestions, but I don't know if it's for models in general or for this one in particular... D

Good products good prices good times not always met relatively to what was stated

The goods were complete and in excellent condition, but unfortunately the delivery by the parcel carrier was catastrophic. We only received our parcel after repeated requests and many phone calls... 🙁