4.2/5
★★★★☆
based on 37055 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
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Verified Buyer
purchased on 01/11/2018
2 /5
★★☆☆☆
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
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Verified Buyer
purchased on 01/11/2018
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆
Paint too old that has taken the gel very disappointed tans
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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆
As I said before, it wasn't specified that the plastic soldiers were supplied
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Acheteur Vérifié
purchased on 01/11/2018
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3 /5
★★★☆☆
Well done and complete website. However extremely long delivery time
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Acheteur Vérifié
purchased on 01/11/2018
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3 /5
★★★☆☆
Great service . Very good communication. Will use them again
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Verified Buyer
purchased on 30/10/2018
3 /5
★★★☆☆
Manage more squarely
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Acheteur Vérifié
purchased on 26/10/2018
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3 /5
★★★☆☆
As described, but very long lead time, even with more expensive transpo
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Acheteur Vérifié
purchased on 19/10/2018
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3 /5
★★★☆☆
Delays too long ...
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Acheteur Vérifié
purchased on 17/10/2018
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2 /5
★★☆☆☆
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
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Verifizierter Käufer
purchased on 16/10/2018
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3 /5
★★★☆☆
Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities
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Acheteur Vérifié
purchased on 14/10/2018
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3 /5
★★★☆☆
I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product
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Geverifieerde Koper
purchased on 13/10/2018
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2 /5
★★☆☆☆
But in your opinion what review should I write since I haven't received anything yet !!!
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Acquirente Verificato
purchased on 13/10/2018
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3 /5
★★★☆☆
Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have
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Acheteur Vérifié
purchased on 13/10/2018
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2 /5
★★☆☆☆
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
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Acheteur Vérifié
purchased on 13/10/2018
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3 /5
★★★☆☆
Order placed on 2709 to date still nothing received!! thank you to look at the reason for this non-delivery note that payment was made and transferred on 2709 thank you for your di
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Acheteur Vérifié
purchased on 08/10/2018
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3 /5
★★★☆☆
The products ordered have arrived but almost 15 days after they were ordered
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Acheteur Vérifié
purchased on 08/10/2018
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3 /5
★★★☆☆
Always` very good
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Verified Buyer
purchased on 07/10/2018
2 /5
★★☆☆☆
Fast delivery, nothing to say. We tore our fingers off with the glue and also our eyes, not to mention our irritation, despite our angelic patience! It was a gift for my husband that could have become a cause for divorce!!!! They were pallets of small bottles to assemble yourself.
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Acheteur Vérifié
purchased on 06/10/2018
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2 /5
★★☆☆☆
I am still waiting for items to be... I am still waiting for items to be delivered!
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Acheteur Vérifié
purchased on 06/10/2018
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Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
2 /5
★★☆☆☆
I am still waiting for items to be… I am still waiting for items to be delivered!
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Verified Buyer
purchased on 06/10/2018
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆
The delivery of packages is on the slow side because they work with Bpost DHL or Fedex or UPS is better in terms of delivery time I would also like to receive an email when exactly my package is delivered (day and time) For the rest of the material I am satisfied
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Geverifieerde Koper
purchased on 06/10/2018
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3 /5
★★★☆☆
Reliable give you good advice But the shipment from France takes a bit longer half a week grt hzeelenberg
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Geverifieerde Koper
purchased on 06/10/2018
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3 /5
★★★☆☆
The shipment was made several days after the announced date and the chronopost arrived 4 days after the event
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Acheteur Vérifié
purchased on 28/09/2018
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3 /5
★★★☆☆
I have mixed feelings about my experience. My two the witcher figurines did indeed arrive. However, the care taken with the package was minimal, with only the two boxes of figurines bound together with black film. Fortunately, there was no damage except for a slight dent on one of the boxes. What's more, we receive far too many e-mails, no doubt to give the illusion that your order will reach you in record time. However, 1001 maquettes sells us a dream when it displays in stock on a product. This product will in fact be in stock when they buy it from another site. This obviously lengthens lead times, and while you can expect it in a week, it can take more than twice as long. That said, I recommend this site as long as
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Acheteur Vérifié
purchased on 28/09/2018
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3 /5
★★★☆☆
I have nothing to say about the product, which was sent to me very promptly, but I find the customer relations department far too insistent. Follow-up emails before buying + 4 other emails to give my opinion. A total of ten e-mails for a purchase of €10!
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Acheteur Vérifié
purchased on 28/09/2018
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3 /5
★★★☆☆
Order paid on 59 received on 219 but I will have the pleasure to place other orders to follow Cordial
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Acheteur Vérifié
purchased on 25/09/2018
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2 /5
★★☆☆☆
I bought the Airfix A01005 kit thinking after seeing the pictures on the site that I would receive the 2011 kit by buying the relevant colors accordingly. However, I received the most recent kit which therefore requires other colors.
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Acquirente Verificato
purchased on 24/09/2018
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3 /5
★★★☆☆
Long lead time between order placement and receipt of order
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Acheteur Vérifié
purchased on 23/09/2018
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2 /5
★★☆☆☆
** stars because I did not receive any information that what I ordered was not in stock or available at the time of ordering. Only when I asked did I receive an email. It was another week until delivery. Delivery without outer packaging only wrapped in black foil although it was three puzzles. Fortunately arrived here without damage. All in all, not satisfactory.
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Verifizierter Käufer
purchased on 22/09/2018
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