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M
Rating: 4 out of 5
Nothing to complain about except one late delivery
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Customer reviews of 321cbd
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews
Summary of reviews
The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Reviews 1 and 4 stars
Reset filtersF
Rating: 4 out of 5
Satisfied only downside the next day I feel tired certainly due to the sleep I had more.
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D
Rating: 1 out of 5
I still haven't received anything after an order placed 1 week ago!!!! I am very dissatisfied
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Response from 321cbd
We apologize for any inconvenience caused. Our customer service has received your complaint. An investigation is underway with our carrier in order to obtain more information about what may have happened during the delivery of your parcel. To avoid you having to wait too long, our customer service department has reshipped your order today. We hope you will enjoy receiving it. The 321CBD team.
C
Rating: 1 out of 5
For the moment, no comments regarding consumption, but ordering and delivery are quick and easy, despite the fact that ultra-marine delivery is always complicated.
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Response from 321cbd
Thank you for taking the time to share your opinion. :) We are particularly pleased to hear that your order has been received. We invite you to give us feedback on the varieties you ordered, in the hope that the rating will be more attractive :) The 321CBD team.
F
Rating: 4 out of 5
All right???
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G
Rating: 4 out of 5
Serious, home delivery no problem
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S
Rating: 4 out of 5
I love it but more 50% off offers would be great!
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D
Rating: 4 out of 5
The product is satisfactory but I don?t have enough experience to judge.
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G
Rating: 4 out of 5
I've been ordering via 321 for a few years now. I have always had: ? ultra fast deliveries (2/3 days after my payment validation), ? never a hitch (parcel blocked, order error, etc.) ? regular promotions on the site In short, of course I recommend
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Response from 321cbd
Thank you for taking the time to share your review. We are delighted to hear of your satisfaction. :) The 321CBD team.
A
Rating: 1 out of 5
No good taste, very sore throat
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Response from 321cbd
Hello, We are sorry that the CBD products you received did not suit you. If you have any complaints, please contact 321CBD customer service via the contact form on the website. We remain at your disposal. Yours sincerely, The 321CBD team
M
Rating: 4 out of 5
i bought cbd oil for chronic pain but not enough time for results. i'll come back later.
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F
Rating: 4 out of 5
Swiss tsunami is good The trim is not bad but there are a lot of leaves in my pack
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F
Rating: 4 out of 5
Great value for money except that I think it's a shame not to have anything as a welcome gift or anything else, but it's still very good.
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Response from 321cbd
Thank you for your feedback. :) You are about to become part of our fantastic online store platform. A host of offers, a referral program and a loyalty program are now available to you. To welcome you, we've got a nice surprise in store for you: we're pleased to offer you a promotional code worth -10% valid on our entire online store on your next purchase with the code: CBDNETWORK1 . The 321CBD team. :)
R
Rating: 4 out of 5
wide choice, easy and competent contact fast and discreet delivery
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O
Rating: 4 out of 5
Quite satisfied with the relaxing effect. Product sent quickly and well manicured. Just a little disappointed with the smell
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S
Rating: 4 out of 5
My 1st purchase was delivered in 2 days, super happy, unfortunately for the 2nd purchase I had to wait 1 week. I had not anticipated this wait, I had only 2 or 3 days of treatment for my cat who has terminal cancer. If not, everything is great.
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H
Rating: 4 out of 5
lack of clarity in the description...1 drop,2, ... 50 ??? to be specified to improve confidence
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B
Rating: 1 out of 5
Very disappointed by the quality of the flowers, the swiss tsunami has no taste and is therefore disgusting to smoke. I thought I'd made a bargain, but in the end I ended up with 10g that I have no desire to consume?????
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Response from 321cbd
We are very sorry that you did not enjoy Swiss Tsunami. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
M
Rating: 1 out of 5
no evidence of any improvement.
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Response from 321cbd
We are very sorry that you did not enjoy CBD Oil 5%. We are sorry that the variety did not live up to your expectations. As customer satisfaction is our top priority, we thank you for informing us of your dissatisfaction. We invite you to get in touch with our customer service team, who will be happy to help you find a variety that meets your criteria, or perhaps find a suitable solution together. The 321CBD team.
S
Rating: 4 out of 5
Good discovery and experience of CBD flowers to adapt to our needs. Personally, they help me manage my stress.
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C
Rating: 4 out of 5
Satisfied with the fast shipping and your promos that allow me to test your products ... maybe a fifth star next time (after the test) thank you.
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F
Rating: 4 out of 5
Satisfied with the products and the speed of delivery
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G
Rating: 1 out of 5
I am happy in general but the last order does not pass I placed the same order a super with the smell impeccable and the last dry to make me sneeze for 3 days I am above the last order
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We would like to rectify this situation, and our Customer Service department will contact you today in order to proceed with a new return of the ordered variety as a commercial gesture: Nina Limone to ensure your complete satisfaction. :) The 321CBD team.
G
Rating: 1 out of 5
I still have not received my parcel and it is now 15/05/2022, one week after my order. I will not recommend
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Response from 321cbd
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this issue to our attention. We have taken great care to open an investigation with our carrier to obtain information on the incident that may have occurred during the delivery of your order. Our customer service department has received your complaint. We sincerely apologize for this inconvenience. In order to provide you with the best possible service, we will either resend your order at our expense, or refund your money. Our customer service team is always available to help with any problems you may encounter. The 321CBD team.
S
Rating: 1 out of 5
I still haven't received my order
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Response from 321cbd
We sincerely apologize for this inconvenience. We would like to rectify the situation, and our Customer Service team will be in touch with you today to resolve this issue as best we can. The 321CBD team.
S
Rating: 4 out of 5
I have fibromyalgia. Very interesting product, but I'm still having pain despite the maximum dose. Maybe I should take a stronger dose.
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S
Rating: 1 out of 5
I did not receive my order I am waiting
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Response from 321cbd
We are investigating this problem and hope to resolve it quickly and correctly. After checking with our carrier, your parcel was delivered to your letterbox on 06.05.22 at 11:52. We therefore invite you to contact our customer service department if you are unable to receive your parcel. Our customer service is always available for any anomalies you may encounter. The 321CBD team.
M
Rating: 4 out of 5
waiting for grip effect for 1 month but relative drop
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J
Rating: 4 out of 5
Je kifff mais il manque toujours une variété en stock et jamais je dis bien jamais elle revient et c?est dommage c?est le dernier point qui vous sépare du 5 etoiles
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E
Rating: 4 out of 5
On-time delivery.
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G
Rating: 4 out of 5
The choice of flowers is still limited as there are a lot of breakages. I now order from another site to diversify the types.
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P
Rating: 4 out of 5
Super I recommend
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P
Rating: 4 out of 5
Fast delivery Attractive promotions
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S
Rating: 1 out of 5
Disappointed because impossible to vaporize due to a bad taste following the presence of fertilizer in weed (toxic) Ringo's Gift To follow up on your answer, I've been smoking and vaporizing weed for about 40 years. The taste of fertilizer, recognizable among a thousand, is present in the weed you sold me. To be precise, the fertilizers, sometimes natural, have not been effectively removed from the roots. When vaporized, it's very clear, as you can see for yourself. I think it's important to point this out. This from a lover of all things weed.
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Response from 321cbd
We are very sorry that you did not enjoy the variety of Ringo's Gift. We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
A
Rating: 1 out of 5
Alors c aléatoire chez eux un coup t servi niquel ou soit d'la poudre comme celle du sucre en poudre ils ne font pas attention a comment leurs prepa d commande sont .
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We are using your feedback to improve and ensure this does not happen again. We would like to rectify the situation, so we have scheduled a new delivery as a gesture of goodwill. Our customer service team is always on hand to deal with any problems you may encounter when receiving your order. The 321CBD team.
J
Rating: 4 out of 5
Good value fast delivery
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C
Rating: 4 out of 5
Nothing to say impeccable service
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S
Rating: 1 out of 5
I received nothing and Sav number unreachable 53? give for nothing
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Response from 321cbd
We are very sorry for the inconvenience. According to the colissimo tracking system, your parcel was delivered to your address on 25.04.22 at 13:10. Please write to our customer service. Our customer service is always available to help resolve any problems you may encounter.
D
Rating: 4 out of 5
Orders delivered quickly and as expected.
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A
Rating: 4 out of 5
See how effective it is over time
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