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D
Rating: 1 out of 5
No
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Customer reviews of 321cbd
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews
Summary of reviews
The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
The products do not meet my expectations at all
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A
Rating: 4 out of 5
Very well
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C
Rating: 1 out of 5
Nothing to say about the product, but the delivery!! Order placed on Thursday and delivery the following Wednesday. Too bad
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I
Rating: 1 out of 5
I have not yet received the order
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Y
Rating: 4 out of 5
P
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C
Rating: 4 out of 5
Interesting choices on the site, fast delivery, I ordered CBD puffs in kush and mint flavors, very pleasant to vape, I think with the quantity I got about 400 puffs. The format is practical and nice. However, I did not feel the relaxing effect of CBD that I was looking for.
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A
Rating: 4 out of 5
Super satisfied, great products, good prices, I can only recommend further, the flowers are very good
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J
Rating: 4 out of 5
Good product for relaxation, meets my expectations.
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P
Rating: 4 out of 5
The order arrived safely, but the tracking did not update and I thought my package was stuck, but it still arrived.
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S
Rating: 1 out of 5
I haven't received my package!!!
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C
Rating: 1 out of 5
I haven't received my last order, it hasn't been delivered to the requested address. My delivery address is ABV 28 rue Jean-Jacques mention cellule 6 PMI 2 80000 Amiens. Thank you.
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G
Rating: 4 out of 5
No worries about this latest order. The downside is the delivery, DPD is really bad with 5 delivery delays, all of that just for me to end up picking it up at a pickup point. It would be good for you to review or change partners.
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F
Rating: 4 out of 5
Order delivered to your home in 36 hours. Correct delivery.
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J
Rating: 4 out of 5
Presence of many seeds in some packages, it's a bit of a shame.
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T
Rating: 1 out of 5
Dispute over delivery, ongoing since 21/01 and still no solution
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E
Rating: 4 out of 5
Good quality, fast delivery. Prices a little expensive.
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D
Rating: 4 out of 5
GOOD!
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S
Rating: 4 out of 5
Perfect for a very tasty infusion.
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D
Rating: 4 out of 5
Tres bonne commende rirn a dire sauf sur la livraison je suis passer par un point relais qui maleureusement et était en vacances la semaine de livraison du coup j'ai di attendre une semaine j'aurais prefer6qu'il change de points relais et me avertisse en tout cas merci
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G
Rating: 1 out of 5
I made 2 requests but I received one and I put a message to them and I have no answer.
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S
Rating: 1 out of 5
I ordered on December 24th, the order was only sent on the 30th and I received it on January 3rd and I wasn't even informed. It's shameful, I won't be ordering from you again.
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M
Rating: 1 out of 5
Very dissatisfied with customer service, the phone number is no longer assigned. I was billed for a €109 order that should have arrived on December 24, but I still haven't received anything. This is outrageous.
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J
Rating: 1 out of 5
hello no I'm not at all satisfied, when I ordered NOTHING was specified just the brands of flowers and C B D oil so I took the oil that I normally take and now I receive Hydrosoluble oil, ... which has nothing to do with the sublingual, I was almost ready to send you back everything and then pissed off I gave it to a friend so I'm not!!! no big deal I'll go get some thank you
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J
Rating: 4 out of 5
Satisfied but beware of festive periods, paid home delivery is useless. I was delivered a week late. Otherwise good value for money
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A
Rating: 1 out of 5
Order not received 12 days later. No replies to my emails. I will not recommend this site again, very disappointed with the customer service.
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V
Rating: 1 out of 5
MY order of december 19, 2024 has still not been received. I can't reach you on the toll-free number, which has been disconnected. How can I get a refund? Kind regards and happy New Year.
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A
Rating: 4 out of 5
Order placed easily and smoothly, but delivery took a little too long...
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F
Rating: 1 out of 5
Order received but product very very very dry, I am disappointed with the quality received compared to usual. Should I change my website?
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P
Rating: 4 out of 5
At the top
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A
Rating: 1 out of 5
Not tasty
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J
Rating: 1 out of 5
No effect on me. Luckily I took advantage of a black friday special....
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J
Rating: 1 out of 5
Very very disappointed with my last order: I didn't receive the 2 boxes of cbd cookies (321 refunded me), but above all the flowering cbd I ordered was of poor quality (only crumbs and branches and very dry - I sent a photo of this to customer service who ignored it), there was a promotional offer of 50% but if I had known I would have abstained.
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K
Rating: 1 out of 5
Buy e liquid cbd 0 Thc on labels when in reality the full spectrum contains - 0.3 thc so unusable very disappointed!!!!
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L
Rating: 4 out of 5
Very good quality
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F
Rating: 4 out of 5
Fine
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D
Rating: 1 out of 5
The shipment did not arrive
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C
Rating: 4 out of 5
I ordered the same product on 2 different sites and paid 2 different prices...from simple to double.....the 2 orders received were sent from the same supplier... Can you tell me why? Sincerely Chadburn Chantal Can you give me more information?
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Response from 321cbd
Hello,
Thank you for taking the time to post your review.
However, in order to best respond to your request, we will need more information.
We invite you to contact our customer service department by e-mail to explain the situation and provide them with the necessary information (on which other site did you order?).
The 321 CBD team
Thank you for taking the time to post your review.
However, in order to best respond to your request, we will need more information.
We invite you to contact our customer service department by e-mail to explain the situation and provide them with the necessary information (on which other site did you order?).
The 321 CBD team
T
Rating: 1 out of 5
Quality is not very good
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Response from 321cbd
Hello and thank you for your comment.
We are sorry that our product did not live up to your expectations.
The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
We are sorry that our product did not live up to your expectations.
The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
P
Rating: 4 out of 5
Very easy to navigate
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
The 321 CBD team