The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Nothing to say! I am largely satisfied on all levels.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
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Sarah F.
Rating: 4 out of 5
following a purchase from 24/11/2022
Very sympathetic and compassionate gentleman who will do the research for me thank you to him
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Lionel G.
Rating: 4 out of 5
following a purchase from 24/11/2022
The products are of very good quality. Nothing to say, great site.
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coraline
Rating: 4 out of 5
following a purchase from 22/11/2022
I am very satisfied. I order quite regularly, fast shipping, discreet and well done packaging.
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Fabrice U.
Rating: 4 out of 5
following a purchase from 22/11/2022
Good value for money. That said, the size of the flowers varies. Either small or large, or a mixture of both. It remains random.
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Laetitia E.
Rating: 4 out of 5
following a purchase from 21/11/2022
Fast delivery, quality products and good advice
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soaz
Rating: 4 out of 5
following a purchase from 21/11/2022
Quality product, good aromas
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Winz
Rating: 4 out of 5
following a purchase from 20/11/2022
The site gets better every year, and has become very good, with a wider range than before.
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nathalie
Rating: 4 out of 5
following a purchase from 11/11/2022
The product corresponds perfectly to my expectations. Fast shipping. What's more, I benefited from a nice promotion.
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Response from 321cbd
Hello, Thank you for your positive feedback and for taking the time to post this review. We are happy to hear that you had an excellent experience with us. The 321CBD team
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Marie H.
Rating: 4 out of 5
following a purchase from 10/11/2022
Very serious site, fast delivery, the products seem to be of good quality, no side effects, perhaps not enough time to see if it works well on pain but it relaxes well, to be tested over time. On the negative side, it's still not affordable, and as the bottles are very small, you shouldn't get too used to the comfort that CBD can offer unless you've got a lot of money.
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Response from 321cbd
Hello, Thank you very much for your note! We are delighted to hear that you are satisfied with our services. Concerning the prices, we regularly propose offers on our website, so our products are more affordable during sales periods.
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Enzo
Rating: 4 out of 5
following a purchase from 10/11/2022
Problem with the carrier which was immediately resolved by them Nothing to say
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Sebastien
Rating: 4 out of 5
following a purchase from 10/11/2022
Fast and well packaged.
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Philippe
Rating: 4 out of 5
following a purchase from 09/11/2022
The delivery is fast enough, the product has a good smell and I recommend it.
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Lilyan B.
Rating: 4 out of 5
following a purchase from 08/11/2022
Firstly, because it's already legal, and personally, I have neuropathic pain at 75/75? which is unmanageable and very painful.
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Kita A.
Rating: 4 out of 5
following a purchase from 08/11/2022
The flowers are far less beautiful than in previous years.
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Anna L.
Rating: 1 out of 5
following a purchase from 08/11/2022
The site tells me that I received my order on November 16, but I'm still waiting for it. I've never had any problems before.
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Response from 321cbd
Hello, We are very sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so we will be contacting you to resolve this issue. The 321CBD team
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Cath D.
Rating: 4 out of 5
following a purchase from 05/11/2022
A small instruction leaflet is missing, including maximum and minimum usage tips.
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stéphane F.
Rating: 4 out of 5
following a purchase from 05/11/2022
But no confirmation email!
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Kaci
Rating: 1 out of 5
following a purchase from 03/11/2022
Stop scamming people all the rates are wrong yet I was a loyal customer
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Response from 321cbd
Hello, Thank you for your comment. Our flowers have a naturally high level of CBD, we work with our growers to offer you the best flowers on the CBD market, while respecting the legal THC level in the European Union. The 321CBD team
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Amine B.
Rating: 1 out of 5
following a purchase from 01/11/2022
Order placed on 30 October, received on 7 November 2022. Deadlines not respected. Very disappointed and would like to receive a commercial gesture.
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
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anne K.
Rating: 1 out of 5
following a purchase from 31/10/2022
impossible to finalize my purchases your system of payment is not good. So for the 3rd time I'm buying from another site....dommage
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Response from 321cbd
Hello, Thank you for your review and we are sorry to hear that your experience was disappointing. We really appreciate you bringing this issue to our attention. Should you encounter this problem again, please do not hesitate to call our Customer Service Department when making future purchases on our website, so that you can finalize your order with our advisors. The 321CBD team
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Jcg
Rating: 4 out of 5
following a purchase from 30/10/2022
I like the cbd rate listing, unlike other sites, price a little more expensive but good quality. Lack of regular promotions for good customers. Super fast delivery, nothing to say.
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Florian V.
Rating: 1 out of 5
following a purchase from 30/10/2022
CBD levels announced at 24%. It's all nonsense. The maximum CBD content per THC is 38, and the average is more like 30. In other words, cannabis with 0.2% THC (European) can NEVER have more than 0.2*30 or 35 = 7% CBD. That's like saying 2+1 = 10. A bogus company that doesn't give a g**** damn about its "customers".
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Response from 321cbd
Hello, The 321 CBD team would like to thank you for taking the time to give us your opinion on our services, as well as for the masterful math lesson. Our flowers have a naturally high CBD content, and we work with our growers to offer you the best flowers on the CBD market, while respecting the legal THC content in the European Union. The 321CBD team
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Bulot B.
Rating: 1 out of 5
following a purchase from 30/10/2022
Order placed 1 week ago and still nothing received misleading advertising delivery level
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
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AB
Rating: 1 out of 5
following a purchase from 29/10/2022
I haven't received it yet!
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. According to the colissimo tracking system, your parcel has been delivered to your letterbox. We hope you have received your parcel safely The 321CBD team
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Félix B.
Rating: 1 out of 5
following a purchase from 29/10/2022
"Chronopost 24-48h" 7 days later, still nothing. Never home again.
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Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a stopped tracking (beyond our control). We hope you have received your new parcel and would be delighted to hear your opinion on this return. The 321CBD team
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ANNASOF
Rating: 4 out of 5
following a purchase from 29/10/2022
Hello I could have put 5 stars if the delivery had been a little shorter. A week to get your parcel I find that very long. I also expected a little more effect from the flowers, having taken the amnesia, cannabomb and ringos.
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Gilles D.
Rating: 4 out of 5
following a purchase from 29/10/2022
For the umpteenth time, I'm a little disappointed with the delivery time, 5 days, but otherwise top quality and quantity.
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RHUM1
Rating: 1 out of 5
following a purchase from 29/10/2022
Parcel in dispatched status but official departure 1 week later without the slightest response from the customer service department contacted twice in this regard!
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We hope you have received your parcel safely The 321CBD team
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Jean-Rene A.
Rating: 4 out of 5
following a purchase from 29/10/2022
Very good and serious
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Fred
Rating: 1 out of 5
following a purchase from 28/10/2022
Bottle received empty and customer service unreachable
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Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service has provided you with a solution with the refund of your order following an empty bottle received. (beyond our control). The 321CBD team
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Joël V.
Rating: 1 out of 5
following a purchase from 28/10/2022
I placed a first order order 01/11/2022, error of payment of 59.30?! I try again with another order of 61,60? the payment is passed but nothing received, and on my account no order whereas I was well debited on my account. Complaint made by e-mail and no REALLY DISAPPOINTED feedback for my first experience with 321 cbd!!!!!!
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Response from 321cbd
Hello, We thank you for your comment and are sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a payment error (beyond our control). We hope that you have received your parcel and would be delighted to hear your opinion on this return. The 321CBD team
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Cyril K.
Rating: 4 out of 5
following a purchase from 28/10/2022
Always such a good product and fast delivery. No complaints.
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Thomas C.
Rating: 4 out of 5
following a purchase from 28/10/2022
I ordered the orange bud, good smell, good taste and good effect but it doesn't look too much like orange bud.
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Laurent
Rating: 1 out of 5
following a purchase from 28/10/2022
I placed an order for almost 200? the post office said they had delivered the parcel but I haven't received anything? I'm really disappointed! If the first two deliveries were ok, this one has totally crashed! I'm disgusted? what can I do?
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Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a package delivered but not received (beyond our control). We hope you enjoy your new parcel. The 3231CBD team
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Julien D.
Rating: 1 out of 5
following a purchase from 28/10/2022
Hello, I placed an order on November 02, 2022, and I still haven't received anything. It's been a week and I still haven't heard from you.
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Response from 321cbd
Hello and thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed.
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Cyrille B.
Rating: 1 out of 5
following a purchase from 28/10/2022
I never received it with an announced delay of 24/48 h...still nothing after more than a week.
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Response from 321cbd
Hello, thank you for your comment. For all orders placed before 2pm from Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays, which are beyond our control). 48H delivery is effective from the moment your order has been shipped. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
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Jeremy
Rating: 1 out of 5
following a purchase from 28/10/2022
I ordered over a week ago. I have received nothing. No one answers y phone y messages. Extremely disappointing.
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. According to the colissimo tracking system, your parcel has been delivered to your letterbox. We hope you have received your parcel safely The 321CBD team
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Jerem
Rating: 4 out of 5
following a purchase from 27/10/2022
Delivered 1 day late .
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Nicolas B.
Rating: 1 out of 5
following a purchase from 27/10/2022
Your products are donkey piss.
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Response from 321cbd
Hello, Thank you for your comment. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team
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