Customer reviews of 321cbd

9,1 /10

Based on 4 018 published reviews

5 3 129 78% 4 421 10% 3 155 4% 2 108 3% 1 205 5%

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 1 and 5 stars

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Olivier J.

Published on 17/06/2022 à 10h16 following a purchase from 06/06/2022

Best cbd I could find, top-notch after-sales service.

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Amelie B.

Published on 16/06/2022 à 21h34 following a purchase from 05/06/2022

Very good product on time delivery

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Nicolas

Published on 16/06/2022 à 19h55 following a purchase from 05/06/2022

Very good product and not expensive! A pure delight when I receive my parcel!

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cedric L.

Published on 16/06/2022 à 16h38 following a purchase from 05/06/2022

Fast, efficient

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Caroline M.

Published on 16/06/2022 à 16h19 following a purchase from 05/06/2022

Perfect on top

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melodie

Published on 16/06/2022 à 14h52 following a purchase from 05/06/2022

perfect for my cat with an immediate effect

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Natzo

Published on 16/06/2022 à 10h46 following a purchase from 05/06/2022

I was delivered in 6 days instead of 3...

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Response from 321cbd Published on 16/06/2022

Thank you for letting us know about this problem. Your comments help us to do better. For all orders placed before 2 p.m. Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). Delivery within 48 hours (working days) is effective from the moment your order has been shipped. Following bad weather conditions, some sorting platforms have suffered significant material damage, leading to their closure. The colissimo teams are doing their utmost to limit the impact. However, the delivery of parcels in transit in certain areas has unfortunately been significantly delayed. We apologize for this inconvenience. The 321CBD team.

Lullaby

Published on 15/06/2022 à 21h47 following a purchase from 04/06/2022

Nothing to complain about... PERFECT!

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Response from 321cbd Published on 15/06/2022

Thank you for taking the time to share your opinion. We thank you for your trust. The 321CBD team.

Yella C.

Published on 15/06/2022 à 19h15 following a purchase from 04/06/2022

Very good products

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anne F.

Published on 15/06/2022 à 16h15 following a purchase from 04/06/2022

Very good product, an effect after a few days

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Fab

Published on 15/06/2022 à 10h34 following a purchase from 04/06/2022

Hello, always very satisfied, delivery on time and good quality. I recommend

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Response from 321cbd Published on 15/06/2022

The entire 321 CBD team would like to thank you for your kind feedback. The 321CBD team.

DAVID

Published on 15/06/2022 à 09h50 following a purchase from 04/06/2022

very good site , fast , safe and quality product .

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Christophe

Published on 15/06/2022 à 08h52 following a purchase from 04/06/2022

Product nothing to complain about. The taste is really great. Satisfied with the quality.

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S.M.

Published on 15/06/2022 à 08h31 following a purchase from 04/06/2022

Excellent product. Very good product. I recommend

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Elo D.

Published on 14/06/2022 à 21h53 following a purchase from 03/06/2022

I've been ordering every month since 2020 and apart from a few very rare failures (drying, seeds) I've always been very satisfied with the CBD flowers. I almost always use Nina Lémon, which I highly recommend for small budgets. The loyalty program is really worth it

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Response from 321cbd Published on 15/06/2022

The entire 321 CBD team works year-round to offer you the best possible service, and your feedback helps us to improve. Thank you for your confidence in us. The 321CBD team.

Julien V.

Published on 13/06/2022 à 12h14 following a purchase from 02/06/2022

Delivery time far too long Take a leaf out of Amazon?s book

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Response from 321cbd Published on 13/06/2022

We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. However, for all orders placed before 2pm Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). 48H delivery is effective as soon as your order has been shipped. Your order, placed on 06/06/2022 at 16:18, was therefore prepared by our order preparers the following day, 07/06/2022, and picked up by our carrier the same day. Your parcel began its journey on Wednesday June 8, and according to the colissimo tracking system your parcel was delivered on Friday June 10. The 321CBD team.

Art

Published on 13/06/2022 à 12h12 following a purchase from 02/06/2022

Good products!

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Mandy P.

Published on 13/06/2022 à 11h52 following a purchase from 02/06/2022

Compliant products not disappointed with the site itself, bad experience with delivery, tracked shipment but without signature that ended up with a neighbor who opened everything, however I got everything back.

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Nathalie P.

Published on 13/06/2022 à 10h54 following a purchase from 02/06/2022

Novice: This is a first for me. My neck pain has disappeared, my morale is good and I no longer feel suddenly tired during the day. For me, it's beneficial.

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Response from 321cbd Published on 13/06/2022

Thank you for your comment. We really appreciate you taking the time to share your experience with us. :) The 321CBD team.

Kingston

Published on 13/06/2022 à 09h44 following a purchase from 02/06/2022

Cbd quality, good price, delivery date respected, perfect, see you soon.

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Yoann A.

Published on 12/06/2022 à 20h56 following a purchase from 01/06/2022

Very satisfied

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Vince

Published on 12/06/2022 à 15h25 following a purchase from 01/06/2022

Super quality weed, fast delivery, nothing to add

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michael B.

Published on 12/06/2022 à 10h18 following a purchase from 01/06/2022

one week after ordering still no delivery!

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Response from 321cbd Published on 13/06/2022

We are sorry to hear that your experience with us did not live up to your expectations. Your order placed on 24.05.22 was picked up by our carrier on the same day. According to the colissimo tracking system, your parcel was delivered to your letterbox on 27.05.22 at 15:04. We would like to rectify the situation, so our customer service department will contact you in order to regularize this dispute and ensure your complete satisfaction. The 321CBD team.

christel

Published on 11/06/2022 à 16h21 following a purchase from 31/05/2022

Very good product for relaxation, but still a little expensive.

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Richard F.

Published on 11/06/2022 à 10h39 following a purchase from 31/05/2022

Very good service. Very good products.

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Charly I.

Published on 11/06/2022 à 09h55 following a purchase from 31/05/2022

Satisfactory product, quick turnaround. Weldone!!!!

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Myriam C.

Published on 11/06/2022 à 08h18 following a purchase from 31/05/2022

Very good. It's the 2nd time I order and it's fast. Very happy with my purchases. Thank you for your seriousness

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Lesly D.

Published on 10/06/2022 à 18h50 following a purchase from 30/05/2022

Perfect and well-balanced

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Laetitia E.

Published on 10/06/2022 à 10h44 following a purchase from 30/05/2022

I liked c3 that I bought but I am disappointed by the cbd afghans gold it is hard not manageable and I preferred the Afghan to 40% I will recommend and the rest of my package but big disappointment for the Afghan gold and it is not given and hard to the point that it hurts my fingers to write !!!!!

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Response from 321cbd Published on 13/06/2022

We apologize for any inconvenience caused. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.

celine

Published on 10/06/2022 à 10h16 following a purchase from 30/05/2022

Fast delivery.good plant.recommend.

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LALANDE A.

Published on 09/06/2022 à 21h38 following a purchase from 29/05/2022

fast, I'm trying it for the first time, so to be seen

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Sandrine M.

Published on 09/06/2022 à 14h44 following a purchase from 29/05/2022

parfait, rien a dire juste les Colissimo qui est en cause ,donc la poste et un pti kdo de temps çà fidélise et ca fait toujours plaisirs merci CDLT

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Published on 09/06/2022 à 14h26 following a purchase from 29/05/2022

Very good value for money Fast delivery

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Published on 09/06/2022 à 13h46 following a purchase from 29/05/2022

cancellation requested yesterday at 5:13 p.m. without any return, again people not very serious and not very reliable, I wanted to change site, I think of returning on the old one, we will see thereafter but for the moment the impression which I have, it is not very serious and not very rigorous. we will see how the refunding occurs and failing that a new evaluation will be left...

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Response from 321cbd Published on 09/06/2022

Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Your request has been taken into account by our customer service department. Your request was made on 08 June 2022 at 17:13. As stated on our website, customer service is open Monday to Friday, 9am to 1pm and 2pm to 5pm. As a result, we were unable to cancel and refund your order the following day. The 321CBD team.

Marie H.

Published on 09/06/2022 à 09h46 following a purchase from 29/05/2022

Perfect experience!

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Fianso

Published on 09/06/2022 à 09h20 following a purchase from 29/05/2022

Cannabomb 23% cbd super relaxing for a thc lover like me it?s bleuffant frankly bravo super satisfied ??

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Thomas.R

Published on 08/06/2022 à 20h39 following a purchase from 28/05/2022

Never disappointed after several orders, quality products, hyper competitive prices, free delivery, I recommend

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Marianne

Published on 08/06/2022 à 20h11 following a purchase from 28/05/2022

Everything arrived quickly in the mailbox and the order was complete ... what more could you ask for! Surprise gifts?

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Brigitte T.

Published on 08/06/2022 à 18h38 following a purchase from 28/05/2022

very pleasant, gentle. Since I've been taking it, it's the one I like the most. I have post-trauma pain and it soothes me.

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Emmanuel B.

Published on 08/06/2022 à 16h47 following a purchase from 28/05/2022

Very fast shipping

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