The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Since ordering from 321 Cbd, your website, I have received 25g of infumable weed 2 times. You did not take into account my comments, no commercial gesture, you made me lose 100?, I decided not to order any more on your site.
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Response from 321cbd
Hello, We hold ourselves to high standards and are sorry to hear that they were not met during your interaction with our customer service department. We are sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation. We have scheduled a new shipment with the variety you ordered. However, after checking with our carrier, we have discovered that your package was not received properly. In order to offer you an impeccable service, our company is immediately committed to scheduling a new return of your items, which will be delivered under the best possible conditions. We've noticed that you've also placed a new order on our online store, taking advantage of our promotional code offered following the inconvenience encountered. We hope that this commercial gesture will demonstrate our desire to maintain a privileged relationship with our customers. Yours sincerely, the 321CBD team.
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Fr?d?ric
Rating: 5 out of 5
following a purchase from 27/02/2022
Always at the top, great product, responsive after-sales service.
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Alighieri V.
Rating: 5 out of 5
following a purchase from 27/02/2022
Very good product, fast delivery, delighted with this site.
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Elo D.
Rating: 5 out of 5
following a purchase from 27/02/2022
Attractive prices, richly flavoured flowers. Fast delivery, efficient and responsive customer service. 100% recommended
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Client
Rating: 5 out of 5
following a purchase from 27/02/2022
fast, excellent service
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David
Rating: 5 out of 5
following a purchase from 27/02/2022
A great site, very good quality and often promotions...
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Thal
Rating: 5 out of 5
following a purchase from 27/02/2022
Good quality products, very fast shipping
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C?line L.
Rating: 5 out of 5
following a purchase from 27/02/2022
Excellent products. Fast delivery, impeccable customer service. Lots of discounts and promotions. I'm delighted. Congratulations!
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sébastien G.
Rating: 5 out of 5
following a purchase from 27/02/2022
I recommend very fast delivery, good packaging, correct product, correct price.
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Kris
Rating: 5 out of 5
following a purchase from 27/02/2022
Since I discovered and ordered from 321cbd, apart from one small occasion, I have always been very satisfied and positively surprised by the services provided. Quality and speed are the key words I would use, not forgetting a loyalty program that comes with really profitable discounts. Keep up the good work and thank you
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Response from 321cbd
Thank you for your feedback. We are delighted to hear that you were satisfied with our customer service. The entire 321 CBD team works year-round to provide you with the best possible service, and your feedback helps us to improve. Thank you very much for your confidence. See you soon on 321CBD. :)
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François
Rating: 5 out of 5
following a purchase from 27/02/2022
Fast delivery. Top products. Regular promotions. Perfect, responsive customer service.
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Isabelle
Rating: 5 out of 5
following a purchase from 27/02/2022
Good quality products and fast delivery. I recommend this site.
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Mathieu S.
Rating: 5 out of 5
following a purchase from 27/02/2022
Great products, fast and reliable
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Vince
Rating: 5 out of 5
following a purchase from 27/02/2022
Reliable, very good quality weed. Unbeatable prices
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Sandrine
Rating: 5 out of 5
following a purchase from 27/02/2022
Fast delivery quality products
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Mme V.
Rating: 5 out of 5
following a purchase from 27/02/2022
Very good value for money useful for sleep
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Gerard L.
Rating: 5 out of 5
following a purchase from 27/02/2022
perfect! fast and responsive shipping - great product! thank you!
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client
Rating: 5 out of 5
following a purchase from 27/02/2022
Very satisfied
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Good
Rating: 5 out of 5
following a purchase from 27/02/2022
Never a problem.
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Vigor
Rating: 5 out of 5
following a purchase from 27/02/2022
Hello ! After about thirty orders, I am very satisfied with this site. Orders are always received on time, and most products are of good quality. The only drawback is the trim (it sometimes feels like a grinder), but at this price it's not a big deal. The rewards are interesting and so is the sponsorship. I'd definitely recommend this site!
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Ced
Rating: 5 out of 5
following a purchase from 27/02/2022
Super product with a masterly aroma, as usual a fast and discreet shipment. Thanks to you and your promotions which give the opportunity to order more often.
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David V.
Rating: 5 out of 5
following a purchase from 27/02/2022
I'm extremely satisfied Good calite and fast delivery
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Karine M.
Rating: 5 out of 5
following a purchase from 27/02/2022
I keep ordering from them and I never recommend them. They deliver very quickly and if there is a problem, the team is very reactive.
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Frederic A.
Rating: 5 out of 5
following a purchase from 27/02/2022
I am satisfied with the products and the speed of delivery?
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Sandrine
Rating: 5 out of 5
following a purchase from 27/02/2022
I have placed several orders and have always been satisfied with both the products and the fast, problem-free delivery. I highly recommend this site?????
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Nico
Rating: 5 out of 5
following a purchase from 27/02/2022
After testing a few sites, I can say that 321 is THE reference in the field. Thank you to the whole team for all your hard work.
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Sandrine R.
Rating: 5 out of 5
following a purchase from 27/02/2022
The prices are interesting, the quality of the products suits me perfectly and the delivery is fast (48h). I order my flowers only on this site 321 cbd because I do not find better elsewhere. Thank you so much!
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Stephan P.
Rating: 5 out of 5
following a purchase from 27/02/2022
Good quality and the prices are reasonable.shipping is fast so nothing to say I'm always happy.
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Jonathan
Rating: 5 out of 5
following a purchase from 27/02/2022
Attractive prices, good quality flowers and fast delivery. Thank you 321cbd for your seriousness
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Arnaud P.
Rating: 5 out of 5
following a purchase from 27/02/2022
Very good site. Never had a problem with it.
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Beuz
Rating: 5 out of 5
following a purchase from 27/02/2022
Top, nothing to say !!!
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Michael
Rating: 5 out of 5
following a purchase from 26/02/2022
Hello everyone, very professional site! Nothing to complain about. Even after a problem with the post office. The customer service representative is really pleasant and very competent. I would like to thank her very much. After ordering from several different sites, I have to admit that this one is by far the best, especially in terms of value for money. And having an after-sales service available in case of problems is priceless. I recommend 321cbd without any worries. Thank you and see you soon. Best regards.
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Response from 321cbd
Hello Michael, Thank you very much for your feedback :) We'll pass it on to our customer service team. Have a nice day. The 321CBD team.
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ANIS
Rating: 1 out of 5
following a purchase from 26/02/2022
Order placed on the site on 09/03/2022 ) after payment no confirmation email and no account created. Customer service always on messaging. Bad experience. I doubt even positive reviews for this site.....
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Response from 321cbd
Hello Anis, You have entered "gmai.com" instead of "gmail.com" for your e-mail address. "Gmai" doesn't exist and that's why you weren't receiving any messages. I've just made the change in your customer account and sent you the order confirmation e-mail to the right e-mail address. You can also check your e-mail address and correct it directly in your customer account. As far as your account is concerned, it has been created and your order of 67.35? was taken into account at 1.06 am today. With the 50% promotion we can't handle all the phone calls due to the large number of orders. Positive reviews are real reviews. We look forward to hearing from you. The 321 CBD team.
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Julien
Rating: 1 out of 5
following a purchase from 08/02/2022
Non-existent customer service!!! I did not receive my order 20 days later and no response from them to my reminders!!!
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Response from 321cbd
Hello Julien. Has the problem been solved? Thank you for contacting us via the contact form on the 321CBD website. We are sorry for the inconvenience. We apologize for the inconvenience.
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Herve D.
Rating: 1 out of 5
following a purchase from 03/01/2022
Quality too random Either there's nothing to say about the quality or it's very poor quality
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Client
Rating: 5 out of 5
following a purchase from 18/12/2021
Good product quality for a really good price. Plus fast shipping and Nikel packaging! I'll be back.
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dodo
Rating: 1 out of 5
following a purchase from 13/12/2021
Well, unfortunately my opinion is the same as the other negative opinions. First order, I ordered 20g of trim and 5g of lemon but I only received the trim. There is 20g but no lemon. I don't even dare to bother contacting customer service, I'd rather take my losses and forget about them. Next time I'll order from Just Bob because the prices are better and the delivery is as ordered. I'm forgetting 321cbd for good, it's a shame!!!
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ZoulouCaille
Rating: 1 out of 5
following a purchase from 09/12/2021
This site is a horror! Ergonomics of a website from 1998, it crawls and crashes at every turn, account creation is hellish, never buy on this site!
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Frédéric F.
Rating: 5 out of 5
following a purchase from 31/10/2021
Fast delivery, very good quality, desired effect, nothing negative to say. Very satisfied.
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Client
Rating: 1 out of 5
following a purchase from 31/10/2021
Bad customer service, no response, parcel lost in the wild. I don't even want to talk about the post office, it's crap. I want my order refunded and there's no response when it comes to pumping money.
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