Customer reviews of 321cbd

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9,1 /10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 3 and 4 stars

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Myriam C.
Rating: 3 out of 5
following a purchase from 22/07/2022
Fast delivery but the moonrock is very hard compared to others. So very disappointed this time. Other times other cbd very good
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Response from 321cbd
Thank you for your feedback. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our guests' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team
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Michael
Rating: 4 out of 5
following a purchase from 22/07/2022
Good taste Now the relaxing effect is rather average. Maybe 5% too light
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Response from 321cbd
Thank you for your feedback. This concentrated product is already more than sufficient to induce instant relaxing effects in inexperienced or occasional users. The broad-spectrum 5% CBD oil provides very powerful natural effects. It can be regarded as a light-effect oil that accompanies its consumer stress-free throughout the day, and even at night in the face of mild sleep disturbances. Broad-spectrum CBD oil offers muscle and mind relaxation, making days less stressful and the mind more focused. We recommend starting with 5 to 10 drops a day, for example, then increasing doses as you go along if the effects aren't strong enough. As a general rule, consumers take 50 mg to 250 mg of CBD a day, or 20 to 60 drops a day. We invite you to contact our customer service team, who will be happy to provide you with any further information you may require. The 321CBD team.
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Elo D.
Rating: 4 out of 5
following a purchase from 22/07/2022
Fast delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Sébastien P.
Rating: 3 out of 5
following a purchase from 21/07/2022
At first everything was perfect, but lately delivery times have been longer, otherwise very good quality products.
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Response from 321cbd
Thank you for taking the time to bring this to our attention. We use your feedback to improve and make sure this doesn't happen again. Our carrier ensures deliveries within 24/48 hours in metropolitan France. However, during busy periods (sales, holidays, promotional periods, etc.) and in view of current health conditions, a slight delay may be experienced in certain regions. You can track the progress of your parcel using your tracking number, available directly in your customer area or by e-mail. If the delay is too long, you can go to your nearest post office and give them your tracking number, so they can give you more information about the progress of your parcel. Our after-sales service remains at your entire disposal if your parcel has suffered an incident, or other, we can agree on a solution together. The 321CBD team
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Mag D.
Rating: 4 out of 5
following a purchase from 18/07/2022
Received fairly quickly. A little explanation of the dosages would have been appreciated.
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Response from 321cbd
Thank you for your feedback. The CBD content of 10% is a moderate percentage that can suit all consumers, whether novice, occasional or regular users. A 10 ml bottle of Nerobi Full Spectrum CBD oil contains around 200 drops of 5 mg CBD each. In general, consumers take between 50 mg and 250 mg of CBD per day, i.e. 10 to 50 drops per day. Of course, this dosage varies from person to person, depending on their needs, pain, feelings and experience with CBD. The 321CBD team.
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Christophe L.
Rating: 3 out of 5
following a purchase from 18/07/2022
Too many branches
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Response from 321cbd
Thank you for your feedback. We are aware of this anomaly and are adding weight to compensate for the inconvenience. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321CBD team.
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Kathia
Rating: 4 out of 5
following a purchase from 16/07/2022
Perfect, clear?
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gisele L.
Rating: 4 out of 5
following a purchase from 16/07/2022
perfect fast delivery
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Silviane M.
Rating: 4 out of 5
following a purchase from 15/07/2022
I expected a more conclusive result. I've been suffering from depression for 30 years and I've tried several antidepressants and anxiolytics without much success. I'd like to get out of this depression that's eating away at me and making my life impossible with dark thoughts.
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paulo I.
Rating: 4 out of 5
following a purchase from 15/07/2022
good flavours, pleasant, perhaps a little too much powder
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Stef
Rating: 4 out of 5
following a purchase from 13/07/2022
Very good value for money. Fast shipping. I recommend
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michelle P.
Rating: 3 out of 5
following a purchase from 12/07/2022
disappointing!
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321CBD team.
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Christophe
Rating: 4 out of 5
following a purchase from 10/07/2022
Satisfied with the service. No complaints about quality
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Nathalie
Rating: 4 out of 5
following a purchase from 09/07/2022
I can't give my opinion, I just started last night.
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Stephanie R.
Rating: 3 out of 5
following a purchase from 09/07/2022
Disappointed with the size of the tablet jar - it's tiny
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Response from 321cbd
We are very sorry to hear of your disappointment. Thank you for taking the time to bring this to our attention. The 321CBD team
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hqzee H.
Rating: 4 out of 5
following a purchase from 07/07/2022
Second time I've ordered and I'm very satisfied.
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kenny R.
Rating: 4 out of 5
following a purchase from 07/07/2022
Correct for the price
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Maud J.
Rating: 4 out of 5
following a purchase from 07/07/2022
Quality products
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Mathieu S.
Rating: 4 out of 5
following a purchase from 04/07/2022
As always, great products, inexpensive and fast delivery.
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AD
Rating: 4 out of 5
following a purchase from 04/07/2022
Having ordered from several French cbd sites, 321 cbd is for me at the top of the list as far as quality is concerned, when combined with their discount offers, this site is in my top ten. I recommend it for those who wish to find a reliable and consistent cbd site.
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Response from 321cbd
Thank you very much for your kind comment. We really appreciate you taking the time to share your experience with us. We thank you for your trust. The 321CBD team.
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Atoch
Rating: 3 out of 5
following a purchase from 04/07/2022
Hello, the quality of the moonrock is really mediocre, I am disappointed with this product impossible to crumble hard as stone, it is not fat as described in the description, I would have liked a commercial gesture from 321 Cbd, for the gorilla queen rather satisfied very good smell apart from some seeds cordially
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Response from 321cbd
Thank you for your feedback. Moonrock is not a CBD flower like any other. In fact, it's a manufactured product that undergoes a complex and meticulous process. To achieve this, the CBD flowers are first infused in hemp oil. Once impregnated, the flowers are rolled in pollen and skuff, more commonly known as resin. The result is these small, smooth, crumbly moonstones in shades of green and brown. Visually, Moonrock is compact and smooth, comparable to a moonstone, as the name suggests. Its CBD content is well above average, making Moonrock a product for an informed public who have already consumed CBD at a lower percentage. Moonrock CBD is greasy and covered with pollen, so crushing it in a grinder is not recommended. Crushing it will create a sticky mass between the teeth of your grinder, making it more difficult to use. Add to this the pollen, which will stick to the grinder and be difficult to retrieve. If you're having trouble crumbling our MoonRock variety, you can do it with a pair of scissors. We'll pass on your report to our customer service department, so that we can always respond to our customers' requests and resolve this problem as best we can. The 321CBD team.
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Ludovic S.
Rating: 3 out of 5
following a purchase from 04/07/2022
Very satisfied with 321cbd except 2 times when I bought 20g + 5 g offered by swiss tsunami but unfortunately the bags were full of seeds.
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Response from 321cbd
Thank you for your feedback. Sometimes the flower is pollinated, which explains the presence of seeds. This does not affect the CBD content of the flower. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321CBD team.
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SALGUES M.
Rating: 4 out of 5
following a purchase from 03/07/2022
Fast delivery, no problem with the order, but address problem.
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Benjamin L.
Rating: 3 out of 5
following a purchase from 03/07/2022
Good product but the cbd flower contained a lot of branches If not everything remains fine overall :)
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Response from 321cbd
Thank you for purchasing from us. All varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) remain whole. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. :) The 321CBD team.
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Niko
Rating: 4 out of 5
following a purchase from 03/07/2022
Satisfied with the order, fast delivery and good quality herb (gorilla queen), nice and relaxed taste. Much better than my 1st order (much too dry) but the afghan at 40%deCBD very light.
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Stéphane C.
Rating: 4 out of 5
following a purchase from 03/07/2022
Good quality and good promotion. All the best.
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Jose L.
Rating: 3 out of 5
following a purchase from 29/06/2022
I tried the orange cbd lozenges and to my great disappointment they don't melt on the palate like the description says. As a result, the only way to ingest them is to crunch them, which has nothing to do with orange and no taste. I'm disappointed with this purchase which still cost me 34.90? I hope that 321cbd will make a commercial gesture so that I can fully enjoy the purchased product or an equivalent product. Out of 3 products purchased, this is the only one I found disappointing.
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Response from 321cbd
Thank you for your feedback. Thank you for your comment. We are sorry to hear that your experience with us did not meet your expectations. We would like to rectify the situation, so our customer service department will be in touch to ensure your complete satisfaction. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. It's important not to chew the lozenges, as this would reduce their bioavailability (when a product's active ingredient becomes available to deliver its benefits to the body). In fact, when CBD lozenges melt, they pass directly through the mucous membranes into the bloodstream. In this way, they make the cannabidiol bioavailable to the body in a much more "complete" way than by ingestion, where much of the bioavailability is lost and partly destroyed during ingestion. You may not produce enough saliva to moisten your mouth sufficiently. As a result, the effects of lozenges are not felt. The 321CBD team.
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Valentin
Rating: 4 out of 5
following a purchase from 29/06/2022
Very good quality fast delivery
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Julie
Rating: 4 out of 5
following a purchase from 29/06/2022
Attractive price, fast delivery. Regarding the effectiveness of the cbd for my dog after 2 months of trial I am perplexed ... I do not know if I give him the right doses because very little advice about the product ....
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Response from 321cbd
Thank you for your feedback. The issue of the right dosage of CBD oil for dogs is a very delicate one, as the dose of CBD depends on various factors, both for humans and for animals. The symptoms to be relieved: one dose may be enough to relieve mild pain in your dog or cat. But it may not be enough for severe cases. Your pet's breed: every breed has its own unique organism. So the interaction with X amount of CBD oil may not be the same. Your dog?s weight: the heavier it is, the higher the dose of CBD needed to relieve X number of symptoms. Your pet's physical condition: this should also be taken into account. Our 4% CBD oil for dogs is 100% natural and pesticide-free. The manufacturer's recommended dosage is 2 to 3 drops per 10 kg body weight, two or three times a day. For puppies, this dosage is reduced to 1 to 2 drops, once or twice a day. Start with a low dose of 0.3 mg per kilo, then gradually increase as you adapt to your dog's reactions. Do not exceed 10 mg CBD per kilo per day for an adult dog. CBD is fully active 30 to 45 minutes after consumption, and its effects last around 5 hours. These estimates vary according to the breed, activity level and internal chemistry of the dog. Every dog reacts differently, so we recommend starting with small doses! The 321CBD team.
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jocelyn R.
Rating: 4 out of 5
following a purchase from 28/06/2022
Needs additional drying for proper combustion
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Florence G.
Rating: 3 out of 5
following a purchase from 26/06/2022
The quality is the value for money super but despite everything a disappointment with the delivery 5 days waiting for my package is too much
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Response from 321cbd
Thank you for your feedback. As far as delivery times are concerned, we are dependent on our service provider Colissimo. We apologize for any delays in delivery. In order to provide you with the best possible service, our customer service department has resent your order. Your order is on its way, and the estimated delivery date is today. :) We hope you enjoy your order. The 321CBD team.
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Chloé D.
Rating: 4 out of 5
following a purchase from 26/06/2022
Fast delivery but quality not always up to scratch
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team. :)
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Rio
Rating: 4 out of 5
following a purchase from 24/06/2022
Satisfied with delivery time and quality
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Martine M.
Rating: 4 out of 5
following a purchase from 23/06/2022
I'm at 10%. Unfortunately my elbow pain persists. I'll try the 20%.
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YOHANN D.
Rating: 4 out of 5
following a purchase from 20/06/2022
Good quality
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Luc B.
Rating: 4 out of 5
following a purchase from 19/06/2022
I need more time
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Heisenberg
Rating: 4 out of 5
following a purchase from 18/06/2022
????????????????
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AD
Rating: 4 out of 5
following a purchase from 17/06/2022
Good site with good flowers, without fuss, a small gift would be nice as on other sites but good site anyway
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Julie
Rating: 4 out of 5
following a purchase from 17/06/2022
Fast delivery and good quality products.
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david
Rating: 3 out of 5
following a purchase from 17/06/2022
flowers do not always look as good as the photos on the site (often oxidized)
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Response from 321cbd
Thank you for your feedback. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch is slightly different in appearance and fragrance from the next. As customer satisfaction is our priority, we thank you for informing us of your dissatisfaction. The 321CBD team.