English 
Français 
Deutsch 
A
Rating: 4 out of 5
As usual, no problem.
Translated reviews
Customer reviews of 321cbd
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews
Summary of reviews
The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Fast shipping but I'm not convinced by the crystals I received nor by their very "artisanal" container (small unsealed jar).
Translated reviews
Response from 321cbd
Thank you for your comment. We are sorry to hear that your experience was disappointing. We apologize for any inconvenience caused. Our products are 100% natural. Our CBD pastilles products come from an artisan in Switzerland, designed from an organic hemp crop. Our CBD lozenges are packaged as shown on our website in a glass jar, closed with a stopper. We invite you to get in touch with our customer service team, who will be happy to be at your disposal to find a variety to suit your criteria, or to work out a suitable solution together. The 321CBD team.
O
Rating: 4 out of 5
Fast delivery. Good product quality. Frequent 50% off offers.
Translated reviews
G
Rating: 4 out of 5
Very good site product received quickly
Translated reviews
A
Rating: 4 out of 5
Super site pro, top quality, reasonable rates With a nickel online service ?
Translated reviews
Response from 321cbd
Thank you for your comment. We are delighted to hear that you were satisfied with our customer service. The entire 321 CBD team works year-round to provide you with the best possible service and your feedback helps us to improve. Thank you for your confidence in us. The 321CBD team.
G
Rating: 4 out of 5
Not delivered within 48 h
Translated reviews
Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers' needs and requests. This enables us to improve and prosper. For all orders placed before 2pm, Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). 48H delivery is effective from the moment your order is shipped. The 321CBD team.
J
Rating: 4 out of 5
Watch out for the price? Very interesting when there are special offers.
Translated reviews
Response from 321cbd
Thank you for your comment. :) We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money, in addition to our regular promotions. The 321CBD team.
S
Rating: 3 out of 5
Not enough experience to judge the results (I've only been giving my cat CBD for 3 days). On the other hand, no explanatory leaflet, nor indication of dosage. What's more, the address was truncated, and my name was completely missing from the label (thank goodness I'm known??!).
Translated reviews
Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are investigating this issue and hope to resolve it quickly and correctly. The use of CBD oil for cats is notified directly under the product directly on our online store. To start with, very small doses are sufficient. Between 1 and 5 mg of CBD per day are sufficient for cats weighing up to 5 kg. For cats suffering from cancer or convulsions, you can go up to 6 mg of CBD per day. CBD is fully active 30 to 45 minutes after consumption, and its effects last around 5 hours. These estimates vary according to the breed, activity level and personal chemistry of the cat. To know: Cats are smaller and therefore have fewer cannabinoid receptors in their bodies than dogs. That's why they need more CBD than dogs for it to work effectively. We invite you to contact our customer service team, who will be happy to provide you with any further information you may require. The 321CBD team.
T
Rating: 4 out of 5
Very good product, I put 4 stars because I was delivered 5 days after my order and not in 24/48h.
Translated reviews
Response from 321cbd
Thank you for taking the time to share your opinion. In view of the high volume of orders due to previous promotional offers and as indicated on our website, delays may have been observed in the processing and dispatch of orders, for which we apologize. The 321CBD team.
F
Rating: 4 out of 5
Regular quality of the product usually purchased. Disappointed however with the Afghan Gold purchased during the "Father's Day" promotion, the product was dry and therefore probably old. I also regret the lack of response to emails, which seems to be recurrent. Sincerely
Translated reviews
Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into the problem and hope to resolve it quickly and correctly. However, after checking with our customer service department, we have not received any e-mail from you. If you encounter a problem when receiving your order, we invite you to contact our customer service via the "contact us" section directly on our website, on our e-mail address: [email protected] or on our telephone line: 09 71 07 79 59 (toll-free number available Monday to Friday from 10am to 1pm and from 2pm to 5pm.) As a loyal and regular customer, 321CBD is committed to offering you an impeccable service, so we will immediately send you your Resine Afghan Gold item, which will be delivered in the best possible conditions. Our Customer Service will contact you today to give you your new tracking number. The 321CBD team.
L
Rating: 4 out of 5
Very good! Fast delivery!
Translated reviews
J
Rating: 4 out of 5
It could be 5 stars but the constant absence of orange bud frustrates me so much that you manage to disappoint me What a shame!
Translated reviews
Response from 321cbd
Thank you for your feedback. We are committed to satisfying you with quality products. As customer satisfaction is our top priority, we are pleased to inform you that we will be restocking the Orange Bud variety on our website. :) The 321CBD team
L
Rating: 4 out of 5
I managed to relax, but I'll take the higher dosage next time. One small downside. I didn't receive the email for the fête de la musique promo.
Translated reviews
P
Rating: 4 out of 5
Very good flowers, effective, greasy and the effects are there?
Translated reviews
Response from 321cbd
Your support is greatly appreciated and we thank you for your feedback. Your request has been forwarded to our customer service department. The entire 321 CBD team works year-round to provide you with the best possible service. As customer satisfaction is our priority, our customer service department has scheduled a new shipment with an additional package due to the dispute encountered previously. The 321CBD team.
C
Rating: 4 out of 5
Fast delivery, good value for money. So why not 5*? The packaging (bubble envelope) is not sufficient ... arrived once opened and a second time, rescotched by mail, for me, it becomes imperative to take solid envelopes or taped on all 4 sides. Otherwise... I remain faithful it's di almost perfect. Thank you 321 cbd ??????
Translated reviews
Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this issue and hope to resolve it quickly and correctly. The 321CBD team.
L
Rating: 3 out of 5
Hello I ordered after having a bad impression on a product so I don't stay on a bad impression, so I took back the afghan resin and this one is at the top and the Ringo's gift in 25g,I liked the little gift with it but one problem and not the least IT'S TOO OUT OF STOCK but too much I'm used to being at the cbd farm which are rarely out of stock but nevertheless I can have a delivery the next day there I have to make sure not to be out of stock and that 321 cbd is out of stock often and what's missing you have to wait and I take the cbd that's out of stock. I take the cbd because I'm ill and the afghan resin 40% for my pain is top and I don't need to increase the morphine or even take the rapid morphine so I found a good product for ringo's it surprised me because I didn't really believe in it and given that the rate is high I told myself it was a scam and it's not. So I have 2 choices of online stores except that you're out of stock with far too many out-of-stocks considering the choice you offer and it's a shame frankly. Too long for colissimo and still out of stock and frankly you have to keep customers coming back too!!!! And as for the resin, I'm going to recommend some more, hoping that there won't be too many shortages, and certain varieties of flowers, because at the moment you have a high percentage of cbd and your shortages are very problematic for me as a patient, and it was thanks to high-dose cbd that I stopped taking the drug, so that's why my note: PERMANENT SHORTAGES!!!!! IN THE HOPE THAT MY MESSAGE WILL HELP YOU TO IMPROVE AND THAT YOUR STOCKS WILL BE AVAILABLE. Best regards.
Translated reviews
Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers and meet their needs. This enables us to improve and prosper. The entire 321CBD team.
H
Rating: 4 out of 5
Fast shipping, lots of grinder choices as a welcome gift Good value for money
Translated reviews
E
Rating: 3 out of 5
Hello ?? Good on the herbs, good on the oil but disappointed for the pastilles which have no taste. Delivery was much better with Chronopost. Best regards.
Translated reviews
Response from 321cbd
#N/A
C
Rating: 4 out of 5
Very good product, but rather expensive for continuous use.
Translated reviews
Response from 321cbd
Thank you for your feedback. We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money, with free delivery all year round. A host of offers, a referral program and a loyalty program are also available. :) The 321CBD team.
H
Rating: 3 out of 5
Good product but a bit expensive
Translated reviews
Response from 321cbd
Thank you for your feedback. Thank you for taking the time to bring this to our attention. We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money. In addition to free delivery, our online store offers a host of promotional offers, a referral program and a loyalty program. The whole 321CBD team.
R
Rating: 3 out of 5
You say you deliver within 48 hours, but I just received my order today (Monday 13/06/2022) even though I ordered on 5/06/2022! That's all Cordially mr carre
Translated reviews
Response from 321cbd
Thank you for your feedback. For all orders placed before 2pm from Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays, which are beyond our control). 48H delivery is effective from the moment your order has been shipped. Following bad weather that caused significant material damage to the platform located in Loir et Cher, which led to its closure. The entire colissimo team is doing its utmost to limit the impact. However, deliveries of parcels in transit in this area have experienced a slight delay, we are sorry. We would like to rectify the situation, which is why our customer service will contact you to ensure your complete satisfaction. The 321CBD team.
C
Rating: 4 out of 5
very good product for relaxing, a little expensive.
Translated reviews
M
Rating: 4 out of 5
le bon de réduction c' est pas le top il y a peu de temps pour l'utiliser
Translated reviews
Response from 321cbd
Thank you for your feedback. From 10? of purchase HT, you gain 1? on your account fidelity. That's a 10% discount on the total amount of your order. To use the euros you've earned on your orders, you'll need to convert them. Don't worry, if you don't think about it, they'll be automatically converted into coupons after 90 days, so you can take advantage of them! If you don't convert them, they accumulate. Once converted, your coupon will appear by clicking on the "DISCOUNT VOUCHERS" insert. You then have 365 days to redeem it. The 321CBD team.
J
Rating: 4 out of 5
Good first experience. The product seems to be of good quality and the site offers attractive prices with sometimes very attractive promos! I would have liked to see a copy of the certificate of analysis or more detailed information on the composition and origin of the product? Thank you very much!
Translated reviews
Response from 321cbd
Thank you for taking the time to share your opinion. All our products sold in our online store come with a certificate of analysis. Should you require any further information, please contact our customer service team, who will be happy to assist you. The 321CBD team. :)
M
Rating: 3 out of 5
I'm a regular customer and so far I've never been disappointed. But on my last order I was particularly disappointed. As usual, I order trim, small heads at a low price, and in this case, out of 3 bags of 20g, 2 bags were actually powder/crumbles. As a result, it was consumed much more quickly. I hope I won't have the same problem with my next order.
Translated reviews
Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team.
B
Rating: 4 out of 5
Impeccable for the moment
Translated reviews
F
Rating: 4 out of 5
Good quality flowers, resin a little below my expectations levels taste but consistent for relaxation. I look forward to the next 50% off offer on the site to place a good order again.
Translated reviews
M
Rating: 4 out of 5
Very clear and ergonomic site, fast delivery and careful packaging. I'm taking off one star for the very high prices (I'm waiting to see if the price difference is justified compared with my previous experiences).
Translated reviews
M
Rating: 4 out of 5
Top product! Effects on joint pain more beneficial than a pill, and natural.
Translated reviews
S
Rating: 4 out of 5
Good value for money. Very good Zen Buddha ... I recommend.
Translated reviews
M
Rating: 4 out of 5
Very serious
Translated reviews
M
Rating: 4 out of 5
Great, fast
Translated reviews
L
Rating: 4 out of 5
Quality cbd oil products. Fast, discreet shipping
Translated reviews
A
Rating: 4 out of 5
Satisfied with this fruity, compact purchase And good moisture content
Translated reviews
E
Rating: 4 out of 5
Product works more or less. I'm experimenting to find out how many drops I should take a day. Some days the drops seem to work very well, and other days not so well.
Translated reviews
E
Rating: 4 out of 5
good value for money.
Translated reviews
C
Rating: 4 out of 5
Is it to be used on a case-by-case basis or as a background treatment?
Translated reviews
M
Rating: 4 out of 5
Nothing to complain about except one late delivery
Translated reviews
F
Rating: 4 out of 5
Satisfied only downside the next day I feel tired certainly due to the sleep I had more.
Translated reviews
C
Rating: 3 out of 5
Maybe I need more days of treatment than 72 hours, but so far I haven't seen any change. 10 drops a day for chronic joint pain following multiple lumbar fractures. On the other hand, I'm sleeping a little better.
Translated reviews
Response from 321cbd
Thank you for your comment. We invite you to get in touch with our customer service team, who will be happy to help you find a suitable solution for the use of our Nerobi oil product. The 321CBD team.