Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 3 and 4 stars

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J
johann
Rating: 4 out of 5
following a purchase from 25/03/2022
Simple orders, delivered quickly, satisfactory products.
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Claude C.
Rating: 4 out of 5
following a purchase from 22/03/2022
good product
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Ben's
Rating: 3 out of 5
following a purchase from 22/03/2022
Cbd very dry on opening
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Response from 321cbd
We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter when receiving your order. The 321CBD team.
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420peur
Rating: 3 out of 5
following a purchase from 22/03/2022
As I'm not a big fan of cbd, I took two varieties that seemed to stand up well with fairly high levels of cbd, but I really expected better... I've seen worse and it's far from bad, especially for the price, but I expected more results given the level of cbd advertised. Of course, this is just my personal opinion, and I'm sure there are others among you who are fully satisfied.
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Response from 321cbd
We're sorry the varieties didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
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Masson
Rating: 3 out of 5
following a purchase from 22/03/2022
My cat has cancer of the jaw with CBD I've managed to slow the progression and shrink the tumors it's been 5 months for now it is well hoping it will continue I learned that hemp slows carcinogenic tumors and can even destroy them we'll see
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Stephanie D.
Rating: 4 out of 5
following a purchase from 21/03/2022
Moderately satisfied maybe I need to take more drops I took it for sleep and hot flashes to see in the long run
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Response from 321cbd
Thank you for your feedback. 30% CBD oil is recommended for those new to CBD. It is recommended to dose this 30% CBD oil in very small amounts first to maximize the CBD benefits, then increase the doses with each use until you find the perfect balance unique to your body.
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Erwan
Rating: 4 out of 5
following a purchase from 17/03/2022
Flowers a little too dry
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Alexia A.
Rating: 4 out of 5
following a purchase from 17/03/2022
Very good value for money full of varieties just a little too many branches but otherwise very happy.
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Response from 321cbd
Thank you for your feedback. :) Please note that all varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department. If you notice any anomaly on receipt of your parcel, please contact our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
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Vicenté L.
Rating: 4 out of 5
following a purchase from 17/03/2022
It's good because it's natural, but it's a pity that history is starting all over again with the processing of hemp. What reassures me is that nothing can change the natural course of plants.
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Madame M.
Rating: 4 out of 5
following a purchase from 16/03/2022
Good, good product
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S?verine L.
Rating: 4 out of 5
following a purchase from 16/03/2022
Good products, good value for money. A small gift that makes you happy.
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Docteur M.
Rating: 4 out of 5
following a purchase from 16/03/2022
Overall satisfied, just a little too many seeds for my taste in the last order. Otherwise I recommend the site.
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Ludovic S.
Rating: 4 out of 5
following a purchase from 12/03/2022
Very well within my expectations flower a little too dry for my taste otherwise nothing to say thank you 321 cbd
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Response from 321cbd
Thank you for taking the time to share your opinion. We are committed to satisfying you with quality products. All quality complaints are passed on to the quality department so that we can always listen to our customers and meet their needs. (:
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Norbert S.
Rating: 4 out of 5
following a purchase from 12/03/2022
Really good. I order from Portugal and deliveries remain fast.tres satisfied moreover they even make sales sometimes I adore
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Response from 321cbd
Your support is much appreciated, we thank you for your feedback. :)
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Cécile L.
Rating: 4 out of 5
following a purchase from 11/03/2022
Very good site and I like the discounts that we can have, just a pity because I can never take the orange bud it's always sold out . Merci ?? Cécile
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Response from 321cbd
Thank you for your feedback! It motivates us to improve even more! Thank you for taking the time to bring this to our attention regarding the Orange Bud variety. We always strive to offer an exceptional experience, and we will pass on your request to the appropriate department so that we can always be attentive to our customers' needs and requests.
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NICOLAS N.
Rating: 4 out of 5
following a purchase from 11/03/2022
Pleasant site with frequent discounts thanks to your loyalty...
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william R.
Rating: 3 out of 5
following a purchase from 10/03/2022
Quite expensive except when there's a 50% discount on the whole site.
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Benjamin L.
Rating: 3 out of 5
following a purchase from 04/03/2022
I made a complaint following my last order which arrived in crumbs But no answer... I'm not used to this on 321CBD
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Response from 321cbd
Hello Benjamin, We confirm that we received your complaint on 11.03.22. Customer service responded to your complaint on the same day. To date, we have received no response from you. We invite you to check your spam if you have not received our reply in order to settle this dispute as soon as possible, or to contact our customer service department directly at this e-mail address: [email protected] . Sincerely, the 321CBD team. :)
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Damien V.
Rating: 4 out of 5
following a purchase from 04/03/2022
Well, apart from 2 lost parcels at the sorting center, I have always received my parcels quickly.
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François C.
Rating: 4 out of 5
following a purchase from 04/03/2022
I'm completely satisfied and order regularly. The service is fast, the products are of good quality, but I have two comments: - I find that your flowers arrive a little too dry, and therefore lose their flavour rather quickly - and I don't see any trace of my cashback despite my numerous orders.
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. You currently have a reward of 8.66 euros. It's easy to take advantage of our loyalty program and generate a discount code! Once you've logged on to our online store, simply go to "my account" > then click on "my rewards" > then go to "Turn my rewards into an 8.66euros discount voucher." A new code will be generated for immediate use :) Sincerely, the 321CBD team.
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Francky
Rating: 4 out of 5
following a purchase from 04/03/2022
Fast and efficient delivery service. Regular customer and satisfied with the quality of the products. I mainly order Ringo's Gift, which soothes me and reduces recurring back pain.
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Response from 321cbd
We really appreciate you taking the time to share your experience with us. The products offered on our online site are 100% natural. We are delighted to see the beneficial effects of our variety. As customer satisfaction is our top priority, we thank you for your feedback. :)
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Vinz
Rating: 3 out of 5
following a purchase from 04/03/2022
Quite satisfied overall, but unfortunately the quality is a little too random from order to order, even for the same variety. Always top delivery!
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Response from 321cbd
Thank you for your feedback. We appreciate you bringing this problem to our attention. All quality complaints are passed on to the quality department so that we can always be attentive to our customers' needs and requests.
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Julie B.
Rating: 4 out of 5
following a purchase from 04/03/2022
321cbd seems to me to be a serious site (regular customer for 2 years) the quality of the flowers is generally good. (the trim is sometimes closer to powder than to flower, but well, that works too... sometimes a little too many branches, and sometimes the drying is 'just'... but most of the time, it's great :) the delivery is quite fast.
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department. Thank you for taking the time to bring this to our attention. We will use your comments to improve and make sure this does not happen again. Sincerely, the 321CBD team.
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Cindy M.
Rating: 4 out of 5
following a purchase from 04/03/2022
I tried several sites before yours! This is the one I like best! It would be nice to vary the ranges to be able to have new products! Otherwise fast delivery, a few problems from time to time but the people we contact via customer service are very kind and professional. From time to time - 50 or - 70 % niquel ! I recommend your site to everyone!
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Response from 321cbd
Hello, The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. We use all our comments to improve and always be as close as possible to our customers' requests. Tastes are known to vary from one person to another, which is why we offer different types of CBD products. We invite you to visit our online store, where we've recently added new resin varieties... We've also expanded our range to include products from the Chanvréo brand (several ranges of oils, CBD capsules, etc.). The whole 321 CBD team thanks you for your kind feedback. See you soon, the 321CBD team.
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Georgio
Rating: 4 out of 5
following a purchase from 04/03/2022
Good quality flowers! Fast delivery
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Rudy
Rating: 4 out of 5
following a purchase from 04/03/2022
Everything about this site is perfect: free, fast delivery, after-sales service in case of problems, and the quality of the products? The only downside is that you can't earn loyalty points during frequent promotions.
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Denis J.
Rating: 4 out of 5
following a purchase from 04/03/2022
Very good shop, just lacks the renewal of some products
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david
Rating: 4 out of 5
following a purchase from 04/03/2022
Fast delivery, compliant products
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Enes B.
Rating: 4 out of 5
following a purchase from 04/03/2022
Excellent service but not the cheapest in the region
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Response from 321cbd
Thank you for your feedback. :) Our online site may not be the cheapest, but we do our utmost to provide you with a low-cost service. That's why we've set up a very attractive loyalty program for regular customers. We also offer free delivery with no minimum purchase, plus promotions throughout the year. You have everything to gain by ordering from 321cbd. :) Best regards, see you soon. The 321CBD team.
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Stéphie
Rating: 4 out of 5
following a purchase from 04/03/2022
Good products, good value for money.
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eric M.
Rating: 3 out of 5
following a purchase from 04/03/2022
Some good and some not so good with lots of seeds!
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Response from 321cbd
Hello, Sometimes the flower is pollinated, which explains the presence of seeds. This does not affect the CBD content of the flower. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. Sincerely, the 321CBD team. :)
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Courau
Rating: 4 out of 5
following a purchase from 04/03/2022
Fewer flavours than on another site, but unbeatable price and delivery. Thanks also for the interesting promotions.
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Eric
Rating: 4 out of 5
following a purchase from 04/03/2022
Nothing to say for the delivery and packaging, but I don't find the hoped-for benefits in cbd-based products....
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cyrille C.
Rating: 3 out of 5
following a purchase from 28/02/2022
Bjr, During the sales the products are not of the same quality... tiny head and too wet. Otherwise in general nothing to say, good product... Cdt,cc
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are forwarded to the quality department so that we can always listen to and respond to our customers' requests. This enables us to improve and prosper. If you encounter a problem when you receive your order, please do not hesitate to contact our customer service department, who will be happy to resolve any dispute.
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Monsieur F.
Rating: 4 out of 5
following a purchase from 27/02/2022
Most of the time very good product out of promo during promo often heads full of seeds and not really dry but otherwise fast delivery and very happy anyway.
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. We really appreciate you bringing this problem to our attention. Sincerely, the 321CBD team.
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FF
Rating: 4 out of 5
following a purchase from 27/02/2022
No new varieties, always the same varieties - that's why 4?
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers' needs and requests. This enables us to improve and keep evolving. :) Tastes are known to vary from one person to another, which is why we offer different types of CBD products. We invite you to visit our online store, where we've recently introduced new resin varieties... We've also expanded our range to include products from the Chanvréo brand (several ranges of oils, CBD capsules, etc.).
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Stephanie B.
Rating: 4 out of 5
following a purchase from 27/02/2022
As ordered
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Elodie
Rating: 4 out of 5
following a purchase from 27/02/2022
I've been ordering for several months now and the quality is great, the price is the lowest I've found, delivery is fast and the quality is very good.
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Response from 321cbd
Hello, We are committed to satisfying you with quality products and we are also committed to ensuring that each order is received as quickly as possible. Thank you for your confidence! It motivates us to improve even more! Sincerely, the 321CBD team.
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Lolo
Rating: 3 out of 5
following a purchase from 22/11/2021
The plus: fast and free delivery The minuses: the price compared to the quality is to review, always and again the same varieties the only two varieties added to your list since I know your site are all the time unavailable, and out of stock recurring on the trim .
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philippe B.
Rating: 3 out of 5
following a purchase from 02/10/2021
A product has been omitted from the order.
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