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L
Rating: 3 out of 5
Quality compliant
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Customer reviews of 321cbd
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews
Summary of reviews
The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Reviews 3 and 4 stars
Reset filtersG
Rating: 3 out of 5
To be the most expensive CBD in your catalog, the quality is really mediocre.
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F
Rating: 3 out of 5
So an extraordinary sending and receiving of the product, even faster than a big name in e-commerce lolll! However, I took "Full Spectrum CBD E-liquid with mango" and it tears my throat, impossible to keep vaping! But I will still try another purchase once!
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F
Rating: 4 out of 5
Order delivered to your home in 36 hours. Correct delivery.
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J
Rating: 4 out of 5
Presence of many seeds in some packages, it's a bit of a shame.
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P
Rating: 3 out of 5
My puff wasn't fully charged after about twenty minutes hs
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H
Rating: 3 out of 5
The delivery reached me within three days. Super! But the flowers were very dry, crumbly and had too many stems. Therefore only three stars!
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N
Rating: 3 out of 5
Much better than other CBDs, however if you compare the taste to weed, I'm sorry but it's not good. It tastes as if the CBD has been cooked (like all CBD) at low temperatures to ensure its THC content is 0.2%, which makes it dry and not very good...
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E
Rating: 4 out of 5
Good quality, fast delivery. Prices a little expensive.
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V
Rating: 3 out of 5
Order half received. Several calls and e-mails to obtain a refund. Too bad the purchase I received is still of very good quality and satisfies me.
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D
Rating: 4 out of 5
GOOD!
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J
Rating: 3 out of 5
Hello, I prefer to receive this small parcel in my letterbox. Kind regards, J.J.
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S
Rating: 4 out of 5
Perfect for a very tasty infusion.
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D
Rating: 4 out of 5
Tres bonne commende rirn a dire sauf sur la livraison je suis passer par un point relais qui maleureusement et était en vacances la semaine de livraison du coup j'ai di attendre une semaine j'aurais prefer6qu'il change de points relais et me avertisse en tout cas merci
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J
Rating: 4 out of 5
Satisfied but beware of festive periods, paid home delivery is useless. I was delivered a week late. Otherwise good value for money
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A
Rating: 4 out of 5
Order placed easily and smoothly, but delivery took a little too long...
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P
Rating: 4 out of 5
At the top
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S
Rating: 3 out of 5
Lower quality than other times
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G
Rating: 3 out of 5
Incomplete order
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L
Rating: 4 out of 5
Very good quality
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F
Rating: 4 out of 5
Fine
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C
Rating: 4 out of 5
I ordered the same product on 2 different sites and paid 2 different prices...from simple to double.....the 2 orders received were sent from the same supplier... Can you tell me why? Sincerely Chadburn Chantal Can you give me more information?
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Response from 321cbd
Hello,
Thank you for taking the time to post your review.
However, in order to best respond to your request, we will need more information.
We invite you to contact our customer service department by e-mail to explain the situation and provide them with the necessary information (on which other site did you order?).
The 321 CBD team
Thank you for taking the time to post your review.
However, in order to best respond to your request, we will need more information.
We invite you to contact our customer service department by e-mail to explain the situation and provide them with the necessary information (on which other site did you order?).
The 321 CBD team
P
Rating: 4 out of 5
Very easy to navigate
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
The 321 CBD team
E
Rating: 3 out of 5
Usually satisfied, this time the cbd is very dry and not very fragrant.... Disappointed.
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J
Rating: 4 out of 5
Fast delivery and quality products.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
J
Rating: 4 out of 5
Top
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C
Rating: 4 out of 5
As a long-standing customer, I appreciate the quality of your products and the speed and simplicity of shipping. On the other hand, I deplore the fact that you've been out of CBD for dogs for several weeks. This is becoming a real problem.
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Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve.
We are currently out of stock of dog oils, but we are doing our utmost to get this product back as soon as possible.
We invite you to set an alert on the product to be informed when it is back in stock.
The 321 CBD team
Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve.
We are currently out of stock of dog oils, but we are doing our utmost to get this product back as soon as possible.
We invite you to set an alert on the product to be informed when it is back in stock.
The 321 CBD team
L
Rating: 3 out of 5
the trim has gone down in quality I don't think I'll be ordering again
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Response from 321cbd
Hello and thank you for taking the time to post your review.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The 321 CBD team
C
Rating: 4 out of 5
Everything is perfect, the quality is perfect. Just don't work with DPD... Impossible to receive my parcel, deplorable tracking and useless customer service.
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Response from 321cbd
Hello and thank you for your comment.
We thank you for your confidence and are delighted to learn that the quality of your products suits you.
Concerning the delivery, we are very sorry that you had problems with the delivery, however a return was made due to a delivery problem on your first parcel. Indeed, DPD sometimes encounters delays in the delivery of parcels, due to unfavorable traffic conditions or bad weather.
The 321 CBD team
We thank you for your confidence and are delighted to learn that the quality of your products suits you.
Concerning the delivery, we are very sorry that you had problems with the delivery, however a return was made due to a delivery problem on your first parcel. Indeed, DPD sometimes encounters delays in the delivery of parcels, due to unfavorable traffic conditions or bad weather.
The 321 CBD team
C
Rating: 4 out of 5
Good quality products, fast delivery, very satisfied!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion.
We are delighted to hear of your satisfaction and thank you for your trust.
The 321 CBD team
We are delighted to hear of your satisfaction and thank you for your trust.
The 321 CBD team
Y
Rating: 4 out of 5
Express and careful delivery. Disappointing product
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Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is important to us, and we're sorry to hear that you weren't entirely satisfied with our products.
Our customer service remains at your disposal, if you wish to have more information about our products or if you wish to find a product which could correspond to you.
The 321 CBD team
Your satisfaction is important to us, and we're sorry to hear that you weren't entirely satisfied with our products.
Our customer service remains at your disposal, if you wish to have more information about our products or if you wish to find a product which could correspond to you.
The 321 CBD team
P
Rating: 4 out of 5
At the top
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V
Rating: 4 out of 5
Good product (drops for my cat) my cat breathes better and coughs less! Fast delivery! I recommend it!
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Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and services and that our products meet your expectations.
The 321 CBD team
We are delighted to hear that you are satisfied with our products and services and that our products meet your expectations.
The 321 CBD team
J
Rating: 3 out of 5
Delivery within 24 hours is not respected. And twice in a row.
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Response from 321cbd
Your parcel was picked up by our carrier on 22.04.2024.
According to the colissimo tracking system, your package was "delivered" on 24.04.2024.
Please note that our carrier's delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays).
Orders validated before 2:00 pm will be dispatched the same day.
For orders validated after 2:00 pm, shipment will be made on the next working day.
The 321CBD team
According to the colissimo tracking system, your package was "delivered" on 24.04.2024.
Please note that our carrier's delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays).
Orders validated before 2:00 pm will be dispatched the same day.
For orders validated after 2:00 pm, shipment will be made on the next working day.
The 321CBD team
W
Rating: 4 out of 5
Fast delivery. Everything perfect
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are very pleased to learn of your satisfaction.
Your 321 CBD team
Your 321 CBD team
J
Rating: 4 out of 5
all correct, I just chose the wrong flower
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Response from 321cbd
Hello, thank you for taking the time to post your review and we are sorry that the products you received did not give you complete satisfaction.
We invite you to contact our customer service team, who will be happy to help you find a variety that meets your criteria, or to find a suitable solution together.
The 321 CBD team
We invite you to contact our customer service team, who will be happy to help you find a variety that meets your criteria, or to find a suitable solution together.
The 321 CBD team
S
Rating: 4 out of 5
A small gift like a lighter would be nice ...
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Response from 321cbd
Hello,
We thank you for taking the time to post your review and hope that despite the absence of gift in your order you are still satisfied with our services and products.
The 321 CBD team
We thank you for taking the time to post your review and hope that despite the absence of gift in your order you are still satisfied with our services and products.
The 321 CBD team
D
Rating: 3 out of 5
Medium
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Response from 321cbd
Hello and thank you for taking the time to post this review!
Your experience is very important to us and allows us to constantly improve. That's why we invite you to contact us by to let us know why you found your experience "Average".
The 321 CBD team
Your experience is very important to us and allows us to constantly improve. That's why we invite you to contact us by to let us know why you found your experience "Average".
The 321 CBD team
P
Rating: 4 out of 5
Very good against stress.
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D
Rating: 4 out of 5
Good site
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Response from 321cbd
Hello and thank you for your comment.
We're delighted to hear that you like our products and that you're satisfied with them.
The 321 CBD team
We're delighted to hear that you like our products and that you're satisfied with them.
The 321 CBD team