Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 094 published reviews
5 3 190 78% 4 425 10% 3 160 4% 2 108 3% 1 211 5%

Summary of reviews

The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.

Reviews 3 and 4 stars

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P
Patricia P.
Rating: 4 out of 5
following a purchase from 05/05/2024
At the top
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Valerie B.
Rating: 4 out of 5
following a purchase from 28/04/2024
Good product (drops for my cat) my cat breathes better and coughs less! Fast delivery! I recommend it!
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Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and services and that our products meet your expectations.

The 321 CBD team
J
Jimmy H.
Rating: 3 out of 5
following a purchase from 19/04/2024
Delivery within 24 hours is not respected. And twice in a row.
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Response from 321cbd
Your parcel was picked up by our carrier on 22.04.2024.
According to the colissimo tracking system, your package was "delivered" on 24.04.2024.
Please note that our carrier's delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays).
Orders validated before 2:00 pm will be dispatched the same day.
For orders validated after 2:00 pm, shipment will be made on the next working day.

The 321CBD team
W
Werner S.
Rating: 4 out of 5
following a purchase from 06/04/2024
Fast delivery. Everything perfect
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are very pleased to learn of your satisfaction.

Your 321 CBD team
J
Jean P.
Rating: 4 out of 5
following a purchase from 04/04/2024
all correct, I just chose the wrong flower
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Response from 321cbd
Hello, thank you for taking the time to post your review and we are sorry that the products you received did not give you complete satisfaction.
We invite you to contact our customer service team, who will be happy to help you find a variety that meets your criteria, or to find a suitable solution together.

The 321 CBD team
S
Sophie A.
Rating: 4 out of 5
following a purchase from 29/03/2024
A small gift like a lighter would be nice ...
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Response from 321cbd
Hello,

We thank you for taking the time to post your review and hope that despite the absence of gift in your order you are still satisfied with our services and products.

The 321 CBD team
D
Delphine S.
Rating: 3 out of 5
following a purchase from 27/03/2024
Medium
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Response from 321cbd
Hello and thank you for taking the time to post this review!

Your experience is very important to us and allows us to constantly improve. That's why we invite you to contact us by to let us know why you found your experience "Average".

The 321 CBD team
P
Patricia P.
Rating: 4 out of 5
following a purchase from 08/03/2024
Very good against stress.
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David P.
Rating: 4 out of 5
following a purchase from 28/02/2024
Good site
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Response from 321cbd
Hello and thank you for your comment.
We're delighted to hear that you like our products and that you're satisfied with them.

The 321 CBD team
L
Laurent R.
Rating: 4 out of 5
following a purchase from 18/02/2024
I recommend it!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
We also thank you for your recommendation.

The 321 CBD team
P
Pfeiffer R.
Rating: 4 out of 5
following a purchase from 14/02/2024
Good site
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.

The 321 CBD team
L
Lionel B.
Rating: 4 out of 5
following a purchase from 30/01/2024
I'm posting 4* because there's always room for improvement, but so far I haven't found anything better than 321CBD in terms of quality.
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Response from 321cbd
Hello and thank you for your comment.
We attach great importance to the quality of our products and are delighted to hear that you are happy with them.

The 321 CBD team
C
Céline S.
Rating: 4 out of 5
following a purchase from 29/01/2024
Super quality and fast delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services and products.

The 321 CBD team
Y
Yasmina M.
Rating: 3 out of 5
following a purchase from 23/01/2024
Personally, this formula had no effect...
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Response from 321cbd
Hello, thank you for taking the time to post your review and we are sorry that you were not completely satisfied with the products you received.

There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently on different people, depending on their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.

We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.

The 321 CBD team
D
Dominique L.
Rating: 4 out of 5
following a purchase from 12/01/2024
Cool❗
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Response from 321cbd
Hello and thank you for your comment.

Your satisfaction is important to us and we are always delighted when a customer is satisfied.

The 321 CBD team
J
Jessica L.
Rating: 3 out of 5
following a purchase from 11/01/2024
Hello I order regularly on the site 3 de 1 CBD and I was so far satisfied by the good value for money in however very disappointed with my last two orders in which there were enormously enormously branches. 😕
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your last experience was disappointing, we really appreciate you bringing this issue to our attention.

Please be aware that all varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this.
In fact, it's perfectly normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole.
We invite you to send us a photo so that we can pass it on to our quality department, which will deal with your request as quickly as possible.

The 321CBD team
P
Patricia P.
Rating: 4 out of 5
following a purchase from 10/01/2024
Relieves stress and improves sleep.
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Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and that they meet your expectations.

The 321 CBD team
E
Emilie P.
Rating: 3 out of 5
following a purchase from 11/01/2024
Unfortunately not very effective for the price. Disappointed.
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Response from 321cbd
Hello, thank you for taking the time to post your review and we're sorry that you weren't entirely satisfied with the products you received.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently on different people, depending on their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.

The 321 CBD team
B
Bastien V.
Rating: 4 out of 5
following a purchase from 11/01/2024
Order conformed and very short delivery time 👌
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Response from 321cbd
Hello and thank you for your positive feedback and for taking the time to post this review. We are delighted to hear of your satisfaction

The 321 CBD team
C
Cyril S.
Rating: 3 out of 5
following a purchase from 10/01/2024
Lower quality product with lots of seeds, so not very pleasant, unfortunately.
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.

If you notice an anomaly upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.

The 321 CBD team
C
Cyril K.
Rating: 4 out of 5
following a purchase from 07/01/2024
Nothing to say
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Response from 321cbd
Hello and thank you for your comment.
We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products.

The 321CBD team
L
Lapuce
Rating: 3 out of 5
following a purchase from 29/11/2023
I tried a batch and the pod didn't work. Customer service sent me one back.
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Response from 321cbd
Hello and thank you for your comment. We apologize for the inconvenience. It is true that a product can have a defect or be faulty. However, we are delighted to hear that our customer service team was able to process your request and return the product. We hope you find it satisfactory. The 321 CBD team
M
Michelle P.
Rating: 4 out of 5
following a purchase from 27/11/2023
no longer helps me sleep, less relaxed.....
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Response from 321cbd
Hello and thank you for your comment. It's possible that your body has become accustomed to the product and that you no longer feel the benefits. We invite you to contact our customer service, who will be able to direct you to another product with the same properties. The 321 CBD team
O
Ophélie L.
Rating: 4 out of 5
following a purchase from 13/11/2023
Easy ordering and fast shipping. With discounts thanks to attractive coupon codes.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
M
Marie
Rating: 4 out of 5
following a purchase from 08/11/2023
Good experience despite lost parcel. Efficient and fast customer service. The problem is that they are often out of stock... I was unable to receive my product and was reimbursed.
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Response from 321cbd
Hello, Thank you for taking the time to post your review and we are sorry that you were unable to enjoy your product. We always do our utmost to satisfy our customers, however during busy periods it is possible that certain products fall victim to their success and are therefore out of stock. Nevertheless, we are delighted to hear that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
M
Michelle P.
Rating: 3 out of 5
following a purchase from 08/11/2023
I'm very disappointed with whitee fire, doesn't make you sleep like a tsunami
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Response from 321cbd
Hello, thank you for taking the time to post your review and we are sorry that the products you received did not give you complete satisfaction. There are several ways to consume CBD (infusion, vaporization, oil, capsules, etc.) Each of these ingestion methods can act differently depending on the person, their sex, weight and metabolism. That's why we often advise our customers to try different products to get a better idea of what works best for them. We've had feedback from customers for whom CBD has been a real relief in managing their various ailments. The 321 CBD team
V
Val
Rating: 4 out of 5
following a purchase from 04/11/2023
Good product! A little light (for me).
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your confidence. It is possible that the product ordered is not suitable for you, we often advise our customers to try different products to get a better idea and see what works best for them. We have had feedback from customers for whom CBD is a real relief in the management of their various disorders. The 321 CBD team
J
Johann
Rating: 4 out of 5
following a purchase from 02/11/2023
Generally satisfied....
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Response from 321cbd
Hello, Thank you for taking the time to share your review and we are delighted to hear of your satisfaction. The 321 CBD team
F
Francky
Rating: 4 out of 5
following a purchase from 01/11/2023
I have been a customer for 2 years and appreciate the quality of the products and the speed of delivery. I'm rarely disappointed and the one time I called on their Sav, my problem was quickly resolved.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
T
Thomas S.
Rating: 4 out of 5
following a purchase from 01/11/2023
The quality is still there, I was expecting a stronger, more explosive mango taste, but it's still unpleasant in the mouth.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you enjoy this product. The 321 CBD team
J
Julien M.
Rating: 3 out of 5
following a purchase from 31/10/2023
I've been a customer for a few years now. And I would like to say that I was a little disappointed with the last order. Good quality flowers but lots of big branches.
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Response from 321cbd
Hello, and thank you for your comment. You should know that all varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal for you to find branches in your pouches as it's thanks to the branches that the buds (heads) stay whole. We invite you to send a photo to our customer service department, who will forward your complaint to the quality department, which will deal with your request as quickly as possible. The 321 CBD team
M
Michelle P.
Rating: 4 out of 5
following a purchase from 30/10/2023
tsunam less and less (good) disappointing but cheapest
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Response from 321cbd
Hello and thank you for taking the time to post your review. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. We are constantly working to offer you exceptional product quality at an attractive price, and are sorry to hear that our product did not meet your expectations. The 321 CBD team
C
Corinne
Rating: 4 out of 5
following a purchase from 27/10/2023
This is the first time I've taken CBD, so I didn't know how much to start with. But against all odds, as an insomniac, I had no trouble falling asleep, no more anxiety. So I'd say the results are convincing.
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Response from 321cbd
Hello and thank you for your positive feedback. We're delighted to hear that the product you ordered met your expectations. Please do not hesitate to contact our customer service team if you have any questions about a product, dosage or use. The 321 CBD team
M
Munette
Rating: 3 out of 5
following a purchase from 27/10/2023
No luck on a delivery of Ringo's gift: no taste, no effect on my pain! I've been used to this variety of cbd for several years, but this is the first time it's happened to me ... Is the product (on sale) too old? Too bad, the site reacts well to problems, not here! I don't know where to answer ... I sent the photos on 03/10 at 17h17
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Response from 321cbd
Hello, Thank you for taking the time to post your review. After checking your customer account, our after-sales service contacted you on 03.11.2023 to request a photo of the products you received. In order for our quality department to process your request as effectively as possible, a photo is required by the department. We therefore invite you to send us a photo of any unsuitable products. The 321 CBD team
M
Matthieu
Rating: 4 out of 5
following a purchase from 27/10/2023
There's nothing bad to say about 321CBD apart from the fact that promotions are rarer. Very good customer service with a toll-free number and telephone advisers who call you back if it's busy. Recently, they sent me back my customs seized order quickly and free of charge. I'd also like to see a few more new products.
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Response from 321cbd
Hello and thank you for your comment. Our offer schedule has not been modified compared to other years. We propose special offers during events such as Halloween, but also during national sales. We will pass on your request for new items in our online store to the appropriate department and thank you for your suggestion. The 321 CBD team
D
Damien
Rating: 4 out of 5
following a purchase from 26/10/2023
Fast delivery and flach sale with discount
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
G
Guy V.
Rating: 4 out of 5
following a purchase from 23/10/2023
the products are of good quality and the site is clear
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
M
Marcel D.
Rating: 4 out of 5
following a purchase from 21/10/2023
Very reactive in terms of orders we receive them very quickly in time very happy good continuation
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
M
Madame M.
Rating: 4 out of 5
following a purchase from 20/10/2023
Fast shipping, fast order, interesting sponsorship + the fact of accumulating money on our purchases, it makes you want to come back in comparison to a site that doesn't have this marketing. On the other hand, I have a problem with the address when you send the parcel: you have to write down the full address given to you because the post office couldn't find me because you hadn't noted my building and apartment number on the parcel label!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. Concerning the delivery of your order and the address appearing on your account, after verification we were able to observe that the address had been badly informed on your customer account. The building and apartment number should be inserted in the address field and not after your address. We have made the necessary corrections and you should not encounter this problem again in the future. The 321 CBD team
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Philippe R.
Rating: 4 out of 5
following a purchase from 22/09/2023
Speed and security of the site. The product seems effective
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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