Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 3 and 4 stars

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M
Mickael D.
Rating: 3 out of 5
following a purchase from 13/04/2023
Fast positive
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Response from 321cbd
Hello and thank you for taking the time to post this review! Your experience is very important to us and allows us to constantly improve. The 321 CBD team
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patricia P.
Rating: 4 out of 5
following a purchase from 11/04/2023
Great quality, great taste, great relaxation.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
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Baptiste
Rating: 3 out of 5
following a purchase from 11/04/2023
I've just ordered after an interesting promotion, I took lemon and Bubba, so the lemon, very good? But the Bubba, I really feel like I've had the last of the drawers, the trim? So I'm pretty disappointed, because I wanted to treat myself with the Bubba, but I didn't. But for the price, frankly, it's still a good deal.
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your experience with the Bubba was disappointing, we really appreciate you bringing this to our attention. If you notice a discrepancy upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
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Arnaud D.
Rating: 4 out of 5
following a purchase from 09/04/2023
Always satisfied on time
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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stephane
Rating: 4 out of 5
following a purchase from 09/04/2023
Shipment delayed due to public holiday and strike, but well received and quality always on target
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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RW
Rating: 4 out of 5
following a purchase from 08/04/2023
Webseite Top, Komunikation Top, Lieferung könnte besser sein (Ware am 11.4 bestellt, am 19.4 geliefert). Desswegen 4 Sterne
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Response from 321cbd
Hello and thank you for your comment. We are pleased that you were satisfied with your order and regret that there was a delay in delivery. Your 321 CBD team
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Denis J.
Rating: 3 out of 5
following a purchase from 07/04/2023
Disappointed by increasingly long 48-hour deliveries.
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Response from 321cbd
Hello and thank you for taking the time to post your review. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 13/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, and we apologize for this. We hope you have received your order to your satisfaction. The 321 CBD team
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Julien M.
Rating: 3 out of 5
following a purchase from 07/04/2023
delivery not within 48 hours
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Response from 321cbd
Hello and thank you for your comment. As indicated on our website, during promotional periods delays may occur in the preparation and dispatch of parcels due to the influx of orders. We have also observed delays in the delivery of parcels by our carrier, due in particular to the one-day strike on 13/04/2023, for which we are very sorry. The 321 CBD team
J
Jorgen B.
Rating: 4 out of 5
following a purchase from 06/04/2023
I put 4 stars because it was always very serious but this time I have to put stars when (for the first time) I have no news of my order made 9 days ago, neither if it is sent, nor if I will receive it. Dubious this time... but I'm confident, still. Y.&M (youri and hélène).
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Response from 321cbd
Hello and thank you for taking the time to post your review. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) delivery may be delayed, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We hope you have enjoyed your order and thank you for your positive feedback. The 321 CBD team
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Priscilla R.
Rating: 3 out of 5
following a purchase from 04/04/2023
More cava and more deliveries are long deliveries 48h lie cava make 5 days that I ordered and tjr nothing and otherwise the flowers of cbd are well but sometimes a little too much grainy in the flowers.
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Response from 321cbd
Hello and thank you for your request. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, and we apologize for this. The 321 CBD team
F
Fabrice U.
Rating: 4 out of 5
following a purchase from 04/04/2023
Good value for money. Fast delivery.
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
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Marie B.
Rating: 4 out of 5
following a purchase from 04/04/2023
Always a quality product, good density, order took longer to arrive than expected,
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Response from 321cbd
Hello and thank you for your comment. We do our best to always offer quality products to our customers and we are delighted to hear that you appreciate our products. We would like to apologize for the delay in delivery of your order, as there were some delays due to the large number of orders received as a result of our previous offers. The 321 CBD team
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Charles B.
Rating: 4 out of 5
following a purchase from 04/04/2023
4 stars because delivery is announced within 24-48h, personally I received the package after a week.
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Response from 321cbd
Hello and thank you for taking the time to post your review. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) delivery may be delayed, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321 CBD team
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Fred
Rating: 3 out of 5
following a purchase from 03/04/2023
Slow delivery, correct products
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Response from 321cbd
Hello and thank you for your comment. Friday 07/04/2023 being a public holiday in the Moselle department and working with Colissimo in Moselle, we were unable to deliver your parcel to our carrier. Furthermore, as Monday 10/04/2023 was also a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We apologize for the delay and hope you are satisfied with your order. The 321 CBD team
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Gaetan P.
Rating: 4 out of 5
following a purchase from 03/04/2023
It really is the best cbd herb I've ever smoked.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Rhum
Rating: 4 out of 5
following a purchase from 03/04/2023
Serious company. Most of the weeds are of good quality, after that it's a matter of taste. Some rare delays in delivery, but not necessarily attributable to the box itself.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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ted
Rating: 4 out of 5
following a purchase from 03/04/2023
Quality flower but on the 2 nd order delivery time very very long more than a week still not received while on the 1 st order 48h after it was at home to see on future orders I hope not to be disappointed
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Response from 321cbd
Hello and thank you for your comment. During promotional periods on our website, delays may occur in the preparation and delivery of orders and we apologize for this. Thank you for your positive feedback. The 321 CBD team
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Marina C.
Rating: 4 out of 5
following a purchase from 01/04/2023
Fast and quality products
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Lionel G.
Rating: 4 out of 5
following a purchase from 31/03/2023
R.A.S arrived on time
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Dominique M.
Rating: 4 out of 5
following a purchase from 25/03/2023
Nice bunches, pleasant smell
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
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ted
Rating: 3 out of 5
following a purchase from 24/03/2023
La trim a fuir que des branches et des feuilles vraiement déçu comparer à la trim de certain conçurent celle ci est à fuir ya un minimum de respect quand meme comme vous dite ces vraiement les résidus de coupe donc toute les feuille est branche tout ce qui ne se fume pas à l'origine donc de la mer.. en faite alors que vos fleur son d'excellente qualité je regrette ma commande honnêtement j'aimerai un geste commercial
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Response from 321cbd
Hello and thank you for your comment. Trim comes from all the residue left after cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. If you notice any anomaly on receipt of your package, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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Cédric I.
Rating: 4 out of 5
following a purchase from 20/03/2023
Professional team, very good product
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Response from 321cbd
Hello and thank you for your positive review. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products and services. The 321 CBD team
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Dominique J.
Rating: 4 out of 5
following a purchase from 20/03/2023
The quality is there, after the price
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Elisabeth M.
Rating: 4 out of 5
following a purchase from 19/03/2023
Good product. However, I still have trouble falling asleep even after smoking 2 cigarettes with this CBD.
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Response from 321cbd
Hello and thank you for your comment. How you consume our products is up to you. We recommend consuming our CBD flowers by infusion or vaporization in order to limit the negative effects on human health that can be caused by the many harmful compounds in smoke. It is possible that the product is not adapted to your needs or that it is simply not suitable for you. We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team
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Alexia A.
Rating: 4 out of 5
following a purchase from 18/03/2023
Different varieties of good quality with very interesting prices I recommend
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Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. We also thank you for your recommendation. The 321 CBD team
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Jean-pierre M.
Rating: 4 out of 5
following a purchase from 06/03/2023
Hello I'm giving CBC to an epileptic cat, and the seizures are getting less frequent. He's been taking it for 1 year. And it's not as heavy as medication.
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
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Joffrey
Rating: 4 out of 5
following a purchase from 04/03/2023
Perfect, fast delivery.
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Response from 321cbd
Hello and thank you for your positive review. We are delighted to hear that you are satisfied with our services. The 321 CBD team
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Willy A.
Rating: 4 out of 5
following a purchase from 04/03/2023
Restful feeling after use and night's sleep
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
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Marianne S.
Rating: 3 out of 5
following a purchase from 04/03/2023
My previous order for the same quality as today (First Price) didn't look at all the same. I had whole head cuttings with sometimes a lot of stems or seeds, but that was fine with me, whereas today I only received chopped cuttings, which doesn't suit me too well.
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Response from 321cbd
Hello and thank you for your comment. Flower Trim comes from the residue of cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, and may contain small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. If you notice any anomaly on receipt of your package, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321 CBD team
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Marie H.
Rating: 3 out of 5
following a purchase from 04/03/2023
The site is very serious, I order regularly but I remain skeptical about the benefits of CBD oil where I do not take enough but I do not want to overload the liver, in any case with 6 drops at 20% in the evening I can do a sleepless night and feel chronic pain so I remain doubtful.
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Response from 321cbd
Hello and thank you for taking the time to post your review. CBD oil can take up to 3 weeks before the full benefits are felt. If you wish, we invite you to contact our customer service department, who will be able to tell you the recommended dosage in relation to your needs and weight. This way, you can check with them whether the dosage you're currently taking is sufficient or not. The 321 CBD team
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Alain K.
Rating: 4 out of 5
following a purchase from 04/03/2023
Products as advertised, fast delivery. The promotions are interesting and allow you to experiment with varieties that are better suited to the desired effects, e.g. muscle pain.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our services. The 321 CBD team
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Tom
Rating: 4 out of 5
following a purchase from 02/03/2023
Good product and fast delivery, between 3 and 5 days.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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sab
Rating: 4 out of 5
following a purchase from 27/02/2023
It relaxes me enormously, and I recommend it for anxious people like me.
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
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Cat G.
Rating: 4 out of 5
following a purchase from 26/02/2023
Fast and quality products
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Gwenael S.
Rating: 4 out of 5
following a purchase from 24/02/2023
Good variety but small head size
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Response from 321cbd
Hello and thank you for your comment. It is true that some varieties have smaller heads than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order. The 321 CBD team
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JJ
Rating: 4 out of 5
following a purchase from 24/02/2023
Hello, I ordered 3 different varieties for a change, I'm not disappointed with the taste but all 3 were very dry and this detracts from the quality.
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. If you notice any anomaly on receipt of your parcel, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321 CBD team
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Holo
Rating: 3 out of 5
following a purchase from 12/02/2023
First order was pretty good, but this time the heads were very, very small, and there were quite a few empty branches.
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Customer satisfaction is our top priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly on receipt of your parcel, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
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Quentin B.
Rating: 4 out of 5
following a purchase from 11/02/2023
Top site, easy purchase
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Pierrick A.
Rating: 4 out of 5
following a purchase from 11/02/2023
Very good experience, especially in terms of value for money and delivery time. On the other hand, the site is not very fluid on i phone.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. Concerning the fluidity of our website, we'll pass on the information to our IT department so that they can work on it. The 321 CBD team
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stephane B.
Rating: 4 out of 5
following a purchase from 11/02/2023
Fast, efficient shipping
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team