Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 094 published reviews

Summary of reviews

The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.

Reviews 3 and 4 stars

Reset filters
J
Jeff S.
Rating: 4 out of 5
following a purchase from 04/05/2023
Always satisfied with 321 CBD. Top product and shipping.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
F
Fabrice U.
Rating: 4 out of 5
following a purchase from 04/05/2023
As usual, very good value for money. Fast delivery and regular 50% off special offers.
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. We are delighted to hear of your satisfaction. The 321 CBD team
J
Joelle
Rating: 3 out of 5
following a purchase from 23/04/2023
I have no results with my muscular pain (tendonitis).
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are sorry that our CBD oil did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321 CBD team
M
Marc S.
Rating: 4 out of 5
following a purchase from 22/04/2023
Quality cbd
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you enjoy this product. The 321 CBD team
M
Maryse B.
Rating: 4 out of 5
following a purchase from 22/04/2023
Product very good value for money
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
A
Audrey T.
Rating: 4 out of 5
following a purchase from 19/04/2023
Not to mention the wonderful scent and relaxing effect of the flowers, I would like to thank the team for their responsiveness when my parcel got lost along the way. Thank you so much.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are delighted to hear of your satisfaction, our customer service is always at your service. The 321 CBD team
S
Sandra B.
Rating: 4 out of 5
following a purchase from 19/04/2023
321cbd is a very good company, but the delivery was a bit long (7 or 8 days) this time... otherwise everything is fine!
Translated reviews
Response from 321cbd
Hello and thank you for your positive feedback. We are delighted to count you among our customers and are sorry to hear that the delivery of your order has been delayed. We hope that this delay will not recur. If it does, please contact our customer service department so that they can provide you with information on the status of your order. The 321 CBD team
C
Cat G.
Rating: 3 out of 5
following a purchase from 18/04/2023
Good product less than 48 days not ready and impossible to put my discounts
Translated reviews
Response from 321cbd
Hello and thank you for your request. If you have a problem adding your rewards during checkout, please contact our customer service department. They will be able to tell you how to add your rewards. The 321 CBD team
D
D. P.
Rating: 4 out of 5
following a purchase from 17/04/2023
Fast delivery, good quality product "oil" .
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are delighted that our products have met with your satisfaction. The 321 CBD team
M
Mickael D.
Rating: 3 out of 5
following a purchase from 13/04/2023
Fast positive
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post this review! Your experience is very important to us and allows us to constantly improve. The 321 CBD team
P
Patricia P.
Rating: 4 out of 5
following a purchase from 11/04/2023
Great quality, great taste, great relaxation.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
B
Baptiste
Rating: 3 out of 5
following a purchase from 11/04/2023
I've just ordered after an interesting promotion, I took lemon and Bubba, so the lemon, very good? But the Bubba, I really feel like I've had the last of the drawers, the trim? So I'm pretty disappointed, because I wanted to treat myself with the Bubba, but I didn't. But for the price, frankly, it's still a good deal.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your experience with the Bubba was disappointing, we really appreciate you bringing this to our attention. If you notice a discrepancy upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
A
Arnaud D.
Rating: 4 out of 5
following a purchase from 09/04/2023
Always satisfied on time
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
S
Stephane
Rating: 4 out of 5
following a purchase from 09/04/2023
Shipment delayed due to public holiday and strike, but well received and quality always on target
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
R
Rw
Rating: 4 out of 5
following a purchase from 08/04/2023
Webseite Top, Komunikation Top, Lieferung könnte besser sein (Ware am 11.4 bestellt, am 19.4 geliefert). Desswegen 4 Sterne
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are pleased that you were satisfied with your order and regret that there was a delay in delivery. Your 321 CBD team
D
Denis J.
Rating: 3 out of 5
following a purchase from 07/04/2023
Disappointed by increasingly long 48-hour deliveries.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 13/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, and we apologize for this. We hope you have received your order to your satisfaction. The 321 CBD team
J
Julien M.
Rating: 3 out of 5
following a purchase from 07/04/2023
delivery not within 48 hours
Translated reviews
Response from 321cbd
Hello and thank you for your comment. As indicated on our website, during promotional periods delays may occur in the preparation and dispatch of parcels due to the influx of orders. We have also observed delays in the delivery of parcels by our carrier, due in particular to the one-day strike on 13/04/2023, for which we are very sorry. The 321 CBD team
J
Jorgen B.
Rating: 4 out of 5
following a purchase from 06/04/2023
I put 4 stars because it was always very serious but this time I have to put stars when (for the first time) I have no news of my order made 9 days ago, neither if it is sent, nor if I will receive it. Dubious this time... but I'm confident, still. Y.&M (youri and hélène).
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) delivery may be delayed, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We hope you have enjoyed your order and thank you for your positive feedback. The 321 CBD team
P
Priscilla R.
Rating: 3 out of 5
following a purchase from 04/04/2023
More cava and more deliveries are long deliveries 48h lie cava make 5 days that I ordered and tjr nothing and otherwise the flowers of cbd are well but sometimes a little too much grainy in the flowers.
Translated reviews
Response from 321cbd
Hello and thank you for your request. As Monday 10/04/2023 was a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We have observed a delay in the delivery of parcels by our carrier, due in particular to the strike on 13/04/2023, and we apologize for this. The 321 CBD team
F
Fabrice U.
Rating: 4 out of 5
following a purchase from 04/04/2023
Good value for money. Fast delivery.
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. The 321 CBD team
M
Marie B.
Rating: 4 out of 5
following a purchase from 04/04/2023
Always a quality product, good density, order took longer to arrive than expected,
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We do our best to always offer quality products to our customers and we are delighted to hear that you appreciate our products. We would like to apologize for the delay in delivery of your order, as there were some delays due to the large number of orders received as a result of our previous offers. The 321 CBD team
C
Charles B.
Rating: 4 out of 5
following a purchase from 04/04/2023
4 stars because delivery is announced within 24-48h, personally I received the package after a week.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) delivery may be delayed, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321 CBD team
F
Fred
Rating: 3 out of 5
following a purchase from 03/04/2023
Slow delivery, correct products
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Friday 07/04/2023 being a public holiday in the Moselle department and working with Colissimo in Moselle, we were unable to deliver your parcel to our carrier. Furthermore, as Monday 10/04/2023 was also a public holiday, and in view of the high volume of orders, your parcel was delivered to our carrier on 12/04/2023. We apologize for the delay and hope you are satisfied with your order. The 321 CBD team
G
Gaetan P.
Rating: 4 out of 5
following a purchase from 03/04/2023
It really is the best cbd herb I've ever smoked.
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
R
Rhum
Rating: 4 out of 5
following a purchase from 03/04/2023
Serious company. Most of the weeds are of good quality, after that it's a matter of taste. Some rare delays in delivery, but not necessarily attributable to the box itself.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
T
Ted
Rating: 4 out of 5
following a purchase from 03/04/2023
Quality flower but on the 2 nd order delivery time very very long more than a week still not received while on the 1 st order 48h after it was at home to see on future orders I hope not to be disappointed
Translated reviews
Response from 321cbd
Hello and thank you for your comment. During promotional periods on our website, delays may occur in the preparation and delivery of orders and we apologize for this. Thank you for your positive feedback. The 321 CBD team
M
Marina C.
Rating: 4 out of 5
following a purchase from 01/04/2023
Fast and quality products
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
L
Lionel G.
Rating: 4 out of 5
following a purchase from 31/03/2023
R.A.S arrived on time
Translated reviews
Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
D
Dominique M.
Rating: 4 out of 5
following a purchase from 25/03/2023
Nice bunches, pleasant smell
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321 CBD team
T
Ted
Rating: 3 out of 5
following a purchase from 24/03/2023
La trim a fuir que des branches et des feuilles vraiement déçu comparer à la trim de certain conçurent celle ci est à fuir ya un minimum de respect quand meme comme vous dite ces vraiement les résidus de coupe donc toute les feuille est branche tout ce qui ne se fume pas à l'origine donc de la mer.. en faite alors que vos fleur son d'excellente qualité je regrette ma commande honnêtement j'aimerai un geste commercial
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Trim comes from all the residue left after cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. If you notice any anomaly on receipt of your package, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
C
Cédric I.
Rating: 4 out of 5
following a purchase from 20/03/2023
Professional team, very good product
Translated reviews
Response from 321cbd
Hello and thank you for your positive review. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products and services. The 321 CBD team
D
Dominique J.
Rating: 4 out of 5
following a purchase from 20/03/2023
The quality is there, after the price
Translated reviews
Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
E
Elisabeth M.
Rating: 4 out of 5
following a purchase from 19/03/2023
Good product. However, I still have trouble falling asleep even after smoking 2 cigarettes with this CBD.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. How you consume our products is up to you. We recommend consuming our CBD flowers by infusion or vaporization in order to limit the negative effects on human health that can be caused by the many harmful compounds in smoke. It is possible that the product is not adapted to your needs or that it is simply not suitable for you. We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team
A
Alexia A.
Rating: 4 out of 5
following a purchase from 18/03/2023
Different varieties of good quality with very interesting prices I recommend
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality at an attractive price. We also thank you for your recommendation. The 321 CBD team
J
Jean-Pierre M.
Rating: 4 out of 5
following a purchase from 06/03/2023
Hello I'm giving CBC to an epileptic cat, and the seizures are getting less frequent. He's been taking it for 1 year. And it's not as heavy as medication.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
J
Joffrey
Rating: 4 out of 5
following a purchase from 04/03/2023
Perfect, fast delivery.
Translated reviews
Response from 321cbd
Hello and thank you for your positive review. We are delighted to hear that you are satisfied with our services. The 321 CBD team
W
Willy A.
Rating: 4 out of 5
following a purchase from 04/03/2023
Restful feeling after use and night's sleep
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
M
Marianne S.
Rating: 3 out of 5
following a purchase from 04/03/2023
My previous order for the same quality as today (First Price) didn't look at all the same. I had whole head cuttings with sometimes a lot of stems or seeds, but that was fine with me, whereas today I only received chopped cuttings, which doesn't suit me too well.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Flower Trim comes from the residue of cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, and may contain small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. If you notice any anomaly on receipt of your package, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321 CBD team
M
Marie H.
Rating: 3 out of 5
following a purchase from 04/03/2023
The site is very serious, I order regularly but I remain skeptical about the benefits of CBD oil where I do not take enough but I do not want to overload the liver, in any case with 6 drops at 20% in the evening I can do a sleepless night and feel chronic pain so I remain doubtful.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review. CBD oil can take up to 3 weeks before the full benefits are felt. If you wish, we invite you to contact our customer service department, who will be able to tell you the recommended dosage in relation to your needs and weight. This way, you can check with them whether the dosage you're currently taking is sufficient or not. The 321 CBD team
A
Alain K.
Rating: 4 out of 5
following a purchase from 04/03/2023
Products as advertised, fast delivery. The promotions are interesting and allow you to experiment with varieties that are better suited to the desired effects, e.g. muscle pain.
Translated reviews
Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our services. The 321 CBD team