The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Very good value for money and very quick delivery. Great quantity and quality of products.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
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Justine C.
Rating: 3 out of 5
following a purchase from 12/12/2022
The products on offer are of high quality and reasonably priced. On the other hand, delivery could do with a little boost, as 24 to 48 hours is not the case, and that's a shame... I'm going on vacation without my order...
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Response from 321cbd
Hello and thank you for your comment. Your package was picked up by our carrier on December 19, 2022. According to the colissimo tracking system, your package was delivered on Saturday December 21st. Delivery in 48H is effective from the moment your order has the status shipped. Delivery times have therefore been respected. The 321 CBD team
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Côme
Rating: 3 out of 5
following a purchase from 09/12/2022
You should suggest a "fattier" resin such as Afghan CBN CBL.
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Response from 321cbd
Hello and thank you for your comment. We will pass on your comments to the relevant department in order to continue satisfying our customers.
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Francky
Rating: 3 out of 5
following a purchase from 08/12/2022
Fast delivery. Correct product quality. However, the photos of the products on the site do not correspond with reality.
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we thank you for informing us of your dissatisfaction. The 321 CBD team
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Estelle S.
Rating: 4 out of 5
following a purchase from 07/12/2022
Good, effective product for better sleep. I have not yet had a positive effect on my joint pain. Perhaps take it more regularly. To be taken with honey, for example, because otherwise my throat burns.
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that our products are helping to improve your sleep. Regarding joint pain, if you have any questions or require further information, please do not hesitate to contact our customer service team, who are always available to help. The 321 CBD team
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Yassit S.
Rating: 3 out of 5
following a purchase from 06/12/2022
The film that protects the resin is stuck to it, and there's no way to remove it without cutting the edges of the resin. Too much loss
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Response from 321cbd
Hello and thank you for your comment. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
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Franck
Rating: 3 out of 5
following a purchase from 05/12/2022
Quality not at all up to scratch, otherwise delivery ok
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
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patricia P.
Rating: 4 out of 5
following a purchase from 03/12/2022
The product is great and so is the delivery.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
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Sarah
Rating: 4 out of 5
following a purchase from 29/11/2022
I'm just starting out, so I can't give a serious opinion yet. The product seems to work. I take it to combat my anxiety attacks. I'll be back later to give an opinion on my experience with this product.
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Response from 321cbd
Hello and thank you for taking the time to post this review! The 321 CBD team
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wladimir D.
Rating: 4 out of 5
following a purchase from 28/11/2022
Nothing to say! I am largely satisfied on all levels.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
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Sarah F.
Rating: 4 out of 5
following a purchase from 24/11/2022
Very sympathetic and compassionate gentleman who will do the research for me thank you to him
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Lionel G.
Rating: 4 out of 5
following a purchase from 24/11/2022
The products are of very good quality. Nothing to say, great site.
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coraline
Rating: 4 out of 5
following a purchase from 22/11/2022
I am very satisfied. I order quite regularly, fast shipping, discreet and well done packaging.
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Fabrice U.
Rating: 4 out of 5
following a purchase from 22/11/2022
Good value for money. That said, the size of the flowers varies. Either small or large, or a mixture of both. It remains random.
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Laetitia E.
Rating: 4 out of 5
following a purchase from 21/11/2022
Fast delivery, quality products and good advice
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soaz
Rating: 4 out of 5
following a purchase from 21/11/2022
Quality product, good aromas
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Winz
Rating: 4 out of 5
following a purchase from 20/11/2022
The site gets better every year, and has become very good, with a wider range than before.
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loic J.
Rating: 3 out of 5
following a purchase from 12/11/2022
Not enough time to evaluate the product.
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Response from 321cbd
Hello and thank you for your comment. As customer satisfaction is our priority, we invite you to post a new review once the product has been tested and perhaps approved. The 321 CBD team
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nathalie
Rating: 4 out of 5
following a purchase from 11/11/2022
The product corresponds perfectly to my expectations. Fast shipping. What's more, I benefited from a nice promotion.
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Response from 321cbd
Hello, Thank you for your positive feedback and for taking the time to post this review. We are happy to hear that you had an excellent experience with us. The 321CBD team
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Marie H.
Rating: 4 out of 5
following a purchase from 10/11/2022
Very serious site, fast delivery, the products seem to be of good quality, no side effects, perhaps not enough time to see if it works well on pain but it relaxes well, to be tested over time. On the negative side, it's still not affordable, and as the bottles are very small, you shouldn't get too used to the comfort that CBD can offer unless you've got a lot of money.
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Response from 321cbd
Hello, Thank you very much for your note! We are delighted to hear that you are satisfied with our services. Concerning the prices, we regularly propose offers on our website, so our products are more affordable during sales periods.
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Sephora B.
Rating: 3 out of 5
following a purchase from 10/11/2022
15 days for a delivery that was supposed to be made in 48 hours (as advertised on the site) But the quality of the products is good.
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
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Enzo
Rating: 4 out of 5
following a purchase from 10/11/2022
Problem with the carrier which was immediately resolved by them Nothing to say
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Sebastien
Rating: 4 out of 5
following a purchase from 10/11/2022
Fast and well packaged.
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Philippe
Rating: 4 out of 5
following a purchase from 09/11/2022
The delivery is fast enough, the product has a good smell and I recommend it.
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Lilyan B.
Rating: 4 out of 5
following a purchase from 08/11/2022
Firstly, because it's already legal, and personally, I have neuropathic pain at 75/75? which is unmanageable and very painful.
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Kita A.
Rating: 4 out of 5
following a purchase from 08/11/2022
The flowers are far less beautiful than in previous years.
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Cath D.
Rating: 4 out of 5
following a purchase from 05/11/2022
A small instruction leaflet is missing, including maximum and minimum usage tips.
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stéphane F.
Rating: 4 out of 5
following a purchase from 05/11/2022
But no confirmation email!
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François C.
Rating: 3 out of 5
following a purchase from 02/11/2022
I ordered what I thought were Asteroid planet heads, thinking I'd discover the same type of product as the heads I usually order, but it's unbearable. My pleasure is to smoke a relaxing cigarette in the evening, but I'm very disappointed.
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Response from 321cbd
Hello and thank you for your comment. As indicated in the description of our comet asteroids, this product is to be consumed either as an infusion or by vaporizer and therefore with a suitable vaporizer. This product is not intended for smoking. Please note that not all stores offer the same products, and that it's important to read the product description.
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Fabrice U.
Rating: 3 out of 5
following a purchase from 01/11/2022
Recently there have been delivery problems. I had to send a message on the site to ask when my order of 3 11 2022 would be delivered because on 7 11 2022 still nothing. As if by chance, following my message, the order was delivered 48 hours later. This is not the first time whereas before (I've been ordering for 2 years) there was no problem. The quality has also become variable. Before, there were always beautiful flower heads, but now there are far fewer. The heads are often small. Apart from that, it's still the cheapest I-commerce site on the market.
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Response from 321cbd
Hello and thank you for your comment. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our guests' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team
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Rodolph
Rating: 3 out of 5
following a purchase from 01/11/2022
A slightly long delay, I find a strange smell in the black afghan, I'm on it.
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Response from 321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We have recently changed our supplier, in order to offer you a better quality resin, which is why this one looks different from the previous one. Don't worry, it's Super Afghan resin you've received. However, if you find that it's not drying properly, you can leave it in the open air for a few days. The photo on our website is currently being updated and will be modified in the next few days. The 321CBD team
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santeramo D.
Rating: 3 out of 5
following a purchase from 01/11/2022
Bonsoir c'est très bien arriver j'aime bien son goût mais manque de promo vue que ces bientôt Noël merci pour la prochaine de faire des cadeaux bonne continuation
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Response from 321cbd
Hello and thank you for your comment. We're delighted to hear about your satisfaction and that you benefited from our welcome offer of 10% off your first order. We regularly propose offers on our website and you will be informed by email or SMS. See you soon on 321 CBD :)
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Client
Rating: 3 out of 5
following a purchase from 30/10/2022
Hello The package was damaged and the waterproof bag with the herb had a hole in it and it smelled strong. The CBD liquid box was also damaged but not the bottle. Bad delivery man.
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Response from 321cbd
Hello and thank you for your comment. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this problem to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
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Jcg
Rating: 4 out of 5
following a purchase from 30/10/2022
I like the cbd rate listing, unlike other sites, price a little more expensive but good quality. Lack of regular promotions for good customers. Super fast delivery, nothing to say.
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Nathalie C.
Rating: 3 out of 5
following a purchase from 29/10/2022
Package took more than 48 hours to arrive
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Response from 321cbd
Hello and thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
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ANNASOF
Rating: 4 out of 5
following a purchase from 29/10/2022
Hello I could have put 5 stars if the delivery had been a little shorter. A week to get your parcel I find that very long. I also expected a little more effect from the flowers, having taken the amnesia, cannabomb and ringos.
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Jeremy
Rating: 3 out of 5
following a purchase from 29/10/2022
Not a bad product even if it's not at the same level as French Natura. On the other hand, it's still expensive for the net. I ordered because it was 50% off, otherwise I wouldn't have ordered. It's cheaper in the store in my town because I get 10% on every order and every time I buy 15g they give me 5g. So I always get 20gr for 54? (60? minus 10%).
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Response from 321cbd
Hello and thank you for your comment. We offer a loyalty program on our website in which for every validated order (excluding promotional offers), you receive 1? in rewards for every 10? purchased. These rewards can then be deducted from your next order. What's more, we're also offering 5g free on our 20g packs. So when you buy a 20g flower, you get 5g free. The 321CBD team
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Gilles D.
Rating: 4 out of 5
following a purchase from 29/10/2022
For the umpteenth time, I'm a little disappointed with the delivery time, 5 days, but otherwise top quality and quantity.
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Jean-Rene A.
Rating: 4 out of 5
following a purchase from 29/10/2022
Very good and serious
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Cyril K.
Rating: 4 out of 5
following a purchase from 28/10/2022
Always such a good product and fast delivery. No complaints.
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