The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Thank you Remi! We are glad you liked our service! :)
Funnily enough,
Gaspard
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Thibaut L.
Rating: 5 out of 5
following a purchase from 18/02/2023
responsive and understanding service, they did their best to meet my needs. Great job
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Response from 3D Minis Factory
Thank you very much for your positive opinion and feedback! We'll try to keep working like this ;)
Playfully,
Gaspard
K
Kevin N.
Rating: 5 out of 5
following a purchase from 08/02/2023
fast and careful shipping, top quality
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Response from 3D Minis Factory
Thank you Kevin for your kind review! We are glad you are satisfied! :)
Playfully,
Gaspard
E
Edouard S.
Rating: 5 out of 5
following a purchase from 11/10/2022
Top service and quality
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Response from 3D Minis Factory
Thank you very much Edouard for your opinion and for the 5 stars :)
Playfully,
Gaspard
C
Cyril B.
Rating: 5 out of 5
following a purchase from 25/01/2023
.
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Response from 3D Minis Factory
:)
V
Vincent G.
Rating: 5 out of 5
following a purchase from 18/01/2023
Fast, efficient... Really professional
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Response from 3D Minis Factory
Thank you very much Vincent for your opinion! We will continue like that, I promise!
Gaspard
Y
Yannick D.
Rating: 5 out of 5
following a purchase from 23/12/2022
Excellent! Many exchanges to find the right references and the right scale. The resin is superb.
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Response from 3D Minis Factory
Thank you very much Yannick for your positive review! We are delighted that you enjoyed the exchanges and the quality of the figurines. :)
Playfully,
Gaspard
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Silvère D.
Rating: 1 out of 5
following a purchase from 01/03/2023
3 broken figurines, and customs fees that I had not foreseen... so in the end much, much too expensive!!!
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Response from 3D Minis Factory
Hello Silvère and thank you for your feedback. Yes, the Swiss Customs regularly ask for additional customs fees... In a rather random way, it's quite annoying we agree!
On the other hand, for the 3 broken figurines, it should never have been the case, apart from an unscrupulous customs officer, our figurines are supposed to arrive whole and in good condition.
Can you please contact us at "[email protected]", so that we can at least send you back the broken figurines or at least refund them?
Again, we apologize for this bad experience which unfortunately seems to be partly due to Customs...
Enjoyably,
Gaspard
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Pascal I.
Rating: 5 out of 5
following a purchase from 26/09/2022
Always on top. Even my rare glitches are made up for with great business sense. My Dungeons and Dragons games are fantastic thanks to them.
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Florian G.
Rating: 5 out of 5
following a purchase from 05/02/2023
3D printing at its best! The team listened and made sure to advise me on the scale of printing. I recommend 200% and I'm about to place another order this month
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Sébastien P.
Rating: 5 out of 5
following a purchase from 23/12/2022
Very beautiful figurines, the team very dispo and fast reaction that to d one sends a message. Only positive. Continue like that.
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Frederic S.
Rating: 5 out of 5
following a purchase from 23/03/2023
Own
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Response from 3D Minis Factory
Thank you so much for the note! I hope the dragon will travel many battlefields!
Playfully,
Gaspard
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Cedric D.
Rating: 5 out of 5
following a purchase from 15/12/2022
Very good 3d sculpture. I am very happy with my orders.
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Response from 3D Minis Factory
Thank you so much for your feedback and support!
We look forward to continuing this momentum!
Playfully,
Gaspard
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Tanguy F.
Rating: 5 out of 5
following a purchase from 13/03/2023
Very good quality of printing, order received quickly and plenty of choice of figurines
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Response from 3D Minis Factory
Thank you very much Tanguy ! I look forward to ordering from you again! :)
Playfully,
Gaspard
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Bruno B.
Rating: 5 out of 5
following a purchase from 03/10/2022
Quick and easy purchase. Thank you
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Response from 3D Minis Factory
Thank you very much for this positive review!
I'll be happy to send you some figurines :)
Playfully,
Gaspard
T
Tomsin R.
Rating: 5 out of 5
following a purchase from 19/02/2023
Great in every way :D
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Response from 3D Minis Factory
Thank you very much for this nice review! Looking forward to continuing like this! :)
Playfully,
Gaspard
O
Olivier S.
Rating: 5 out of 5
following a purchase from 31/12/2022
Top
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Response from 3D Minis Factory
Merci :)
J
Julien R.
Rating: 5 out of 5
following a purchase from 30/11/2022
Delivery a little slow but great product
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Response from 3D Minis Factory
Thank you for the 5 stars and again sorry for the delayed delivery...
Good painting!
Playfully,
Gaspard
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Paul P.
Rating: 5 out of 5
following a purchase from 05/02/2023
Fast and high quality printing!
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Response from 3D Minis Factory
Thanks a lot!
I look forward to continuing to make beautiful miniatures for you!
Playfully,
Gaspard
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Christophe S.
Rating: 5 out of 5
following a purchase from 28/01/2023
Very good quality resin, good value for money, at the top!
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Response from 3D Minis Factory
Thank you very much Christophe for this glowing review. :)
We will continue to do our best!
Playfully,
Gaspard
L
Laurent V.
Rating: 5 out of 5
following a purchase from 25/02/2023
Everything was perfect, the realization, the packaging and the delays. Now all we have to do is paint
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Response from 3D Minis Factory
Thank you very much! Feel free to send us pictures of the painted pits! :)
Funnily enough,
Gaspard
F
Frederic C.
Rating: 5 out of 5
following a purchase from 18/10/2022
Like every time. A perfect print. Quickly shipped. Thank you again for your time.
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Response from 3D Minis Factory
Thanks a lot ! I look forward to continuing to send you beautiful miniatures :)
Playfully,
Gaspard
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Cedric C.
Rating: 5 out of 5
following a purchase from 30/10/2022
Very good service including after sales contact
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Response from 3D Minis Factory
Thank you very much for your positive review! We will do everything to keep this level of service :)
Enjoyably,
Gaspard
W
William B.
Rating: 5 out of 5
following a purchase from 19/10/2022
Excellent seller
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Response from 3D Minis Factory
Thank you very much for the 5 stars! And thanks again for your support!
Playfully,
Gaspard
J
Jean Marc B.
Rating: 5 out of 5
following a purchase from 30/10/2022
very nice products, good finish
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Response from 3D Minis Factory
We're so glad you enjoyed the prints, and thank you so much for your positive review! :)
Enjoyably,
Gaspard
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Nicolas V.
Rating: 5 out of 5
following a purchase from 29/09/2022
Great!
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Response from 3D Minis Factory
:) :) :)
A
Alban C.
Rating: 5 out of 5
following a purchase from 02/01/2023
Great quality figures, rich in detail and delivered very quickly. I plan to make more purchases from them!
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Response from 3D Minis Factory
Thanks Alban ! I'm looking forward to reprinting new miniatures :)
Playfully,
Gaspard
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Kevin L.
Rating: 5 out of 5
following a purchase from 18/10/2022
Top and always more choices!
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Response from 3D Minis Factory
Thanks for your positive feedback, Kevin! We'll keep adding new stuff, almost 300 new products per month :D (Yes, it's a bit crazy... ^^ )
Funnily enough!
Gaspard
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Simon F.
Rating: 5 out of 5
following a purchase from 24/02/2023
It's perfect. Thank you
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Response from 3D Minis Factory
Thanks a lot Simon, we are all glad you liked it! :)
Playfully,
Gaspard
R
Rémy D.
Rating: 5 out of 5
following a purchase from 08/01/2023
Fast and efficient
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Response from 3D Minis Factory
Thanks a lot for this review! It's always a pleasure :)
Funnily enough,
Gaspard
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Nicolas B.
Rating: 5 out of 5
following a purchase from 26/08/2022
Gaspard was great, if I had another fig to print I would not hesitate for a second
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Response from 3D Minis Factory
Thank you very much and enjoy! :) :) :)
Playfully,
Gaspard
D
Déborah V.
Rating: 5 out of 5
following a purchase from 01/01/2023
The site is very responsive and responds perfectly to requests.
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Response from 3D Minis Factory
Thank you very much Déborah! We are delighted that the 3D Minis Factory website has met your expectations. We'll keep it up! :)
Funnily enough,
Gaspard
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Louis F.
Rating: 5 out of 5
following a purchase from 25/02/2023
Reliable and trouble-free! No problem on the printing and the quality of the resin!
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Response from 3D Minis Factory
Thank you very much Louis, it's a pleasure!
Playfully,
Gaspard
A
Aymeric S.
Rating: 5 out of 5
following a purchase from 16/10/2022
Very satisfied, top notch after sales service! I recommend 😊
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Response from 3D Minis Factory
Thank you very much Aymeric for your positive opinion and for your recommendation! We always try to be on top! :)
Funnily enough,
Gaspard
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Régis B.
Rating: 5 out of 5
following a purchase from 20/02/2023
Superb quality resin giving an impeccable rendering on my figurines. I would use their services again.
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Response from 3D Minis Factory
Thank you, Regis. We are delighted that you were satisfied with our services and that you liked the quality of our products. We hope to see you soon :)
Sincerely,
Gaspard
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Benoit J.
Rating: 5 out of 5
following a purchase from 19/02/2023
Good quality products and timely delivery. I recommend and may place another order ;)
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Response from 3D Minis Factory
Thank you Benoit for your review! We are delighted that you are satisfied with our products and service. We look forward to your next order. :)
A
Antoine T.
Rating: 5 out of 5
following a purchase from 14/10/2022
Excellent communication, fast shipping and quality printing. I highly recommend them!
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Response from 3D Minis Factory
Thank you very much for your feedback Antoine. We are delighted that our efforts to provide good communication, speed of delivery and print quality have paid off. We thank you for your support and hope to serve you again in the near future. :)
I
Ivan V.
Rating: 5 out of 5
following a purchase from 28/02/2023
Everything went well. The quality of the miniatures is good.
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Response from 3D Minis Factory
Thank you Ivan, we are delighted that you are satisfied. We strive to provide the best products and services available. Thank you for your feedback and support. :)
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Didier P.
Rating: 5 out of 5
following a purchase from 22/02/2023
order impeccable and in time very good job again thank you
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Response from 3D Minis Factory
Thank you for your positive review ! We are happy that you are satisfied with our services and your order. :)
Y
Yannick C.
Rating: 5 out of 5
following a purchase from 22/11/2022
Fast delivery, high quality of printing, team that listens
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Response from 3D Minis Factory
Thank you very much Yannick for your positive review! We are delighted to know that our products and services have met your expectations.
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