The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Incredible quality for this little guy! Once painted, he fits in perfectly with gw vampires.
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Response from 3D Minis Factory
I'm delighted that this vampire can lead his colleagues so well! :)
Thanks so much for the comment!
Ludiquement,
Gaspard
G
Gilles C.
Rating: 5 out of 5
following a purchase from 01/02/2024
Fast delivery. Quality printing. There was a small error on one of the products delivered, which customer service was quick to correct. Very good experience and I think I'll be ordering from them regularly.
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Response from 3D Minis Factory
Thank you very much for your positive review and the 5/5 rating!
And I'm very happy to have been able to correct the little problems quickly! :)
Ludiquement,
Gaspard
I
Isabelle N.
Rating: 5 out of 5
following a purchase from 14/01/2024
Ordered on the basis of a quotation discussed prior to manufacture, with the model adapted to my requirements. Minor imperfections, but compared to the overall large decor nothing insurmountable with a cuter and superglue.
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Response from 3D Minis Factory
Thank you very much, and it was a great pleasure to take care of the order !
Have a good game! :)
Playfully,
Gaspard
Q
Quentin P.
Rating: 5 out of 5
following a purchase from 21/01/2024
Fast, careful delivery, quality figurine and resin, scale respected. I wouldn't hesitate to order from your site again for my next diorama.
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Response from 3D Minis Factory
Thank you very much Quentin for your very positive feedback, I look forward to sending you more pitoux! :)
Ludiquement,
Gaspard
C
Camille D.
Rating: 5 out of 5
following a purchase from 10/12/2023
Package received!
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Response from 3D Minis Factory
Thanks for the 5 stars!
:)
Ludiquement,
Gaspard
T
Thibault D.
Rating: 5 out of 5
following a purchase from 16/01/2024
First order: very good results! The models are beautiful and well made. Delivery times are reasonable and, as they're delivered to my local store, I've been able to meet a lot of people :) Nothing but positive things! Thank you so much!
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Response from 3D Minis Factory
Thank you Thibault for this very positive review! And yes, that's the whole point of partner stores, glad the system works out all the way :) :) :)
Ludiquement,
Gaspard
R
Robin M.
Rating: 5 out of 5
following a purchase from 21/01/2024
Very good impression' I'll be back
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Response from 3D Minis Factory
Thank you so much for this great review and its 5 stars! :)
Ludiquement,
Gaspard
C
Charly B.
Rating: 5 out of 5
following a purchase from 11/01/2024
Quality resin, very satisfied with the result
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Response from 3D Minis Factory
Hello Charly and thank you very much for your feedback!
Glad you like our choice of AmeraLabs! (We are too, hehe! ) :)
Ludiquement,
Gaspard
J
Jean Philippe L.
Rating: 5 out of 5
following a purchase from 14/01/2024
very serious company with a very reactive assistance, for the quality of the 3d prints they are very largely correct attention however with the format 28mm sometimes it misses some completion or arrives with a broken finger or others on the thinnest model proposed but on the whole correct and satisfactory for JDR and others. after 4 order on this store on line I recommend and would continue to call upon their services.
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Response from 3D Minis Factory
Thank you for your feedback and all the orders :)
Don't hesitate to tell us if there's the slightest problem, because it's not normal and we change it quickly! (Even a simple broken finger!) :)
Enjoyably,
Gaspard
C
Christophe L.
Rating: 5 out of 5
following a purchase from 20/12/2023
I was very satisfied with my purchase and with my dealings with the team, who were available and pleasant.
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Response from 3D Minis Factory
Thank you very much for your positive feedback and we look forward to hearing from you again! :)
Ludiquement,
Gaspard
L
Loic B.
Rating: 5 out of 5
following a purchase from 29/12/2023
a huge choice, fast creation and delivery, attentive service. thank you.
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Response from 3D Minis Factory
Thank you very much Loic, we try to keep up with the pace by adding between 300 and 500 new refs every month =D
(We must be a bit crazy ^^ )
Ludiquement
Gaspard
S
Stefan K.
Rating: 5 out of 5
following a purchase from 04/01/2024
Everything is ok
Response from 3D Minis Factory
Thank you for this 5 stars ! :)
Ludiquement,
Gaspard
D
Denis S.
Rating: 5 out of 5
following a purchase from 16/12/2023
very good quality miniatures, one small problem with a crossbowman and his poorly finished crossbow, but we'll deal with it. I'll definitely be recommending this site
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Response from 3D Minis Factory
Merci pour les 5 étoiles malgré les soucis :(, Don't hesitate to come and tell us, we'll send you the parts we missed as soon as possible!!! :)
Playfully
Gaspard
M
Mathieu C.
Rating: 5 out of 5
following a purchase from 17/12/2023
Fast, accurate and reliable delivery.
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Response from 3D Minis Factory
Thanks for the feedback and the 5 stars :)
Ludiquement !
Gaspard
E
Etienne B.
Rating: 5 out of 5
following a purchase from 29/12/2023
Parfait
Response from 3D Minis Factory
Thank !! :)
Ludiquement,
Gaspard
M
Maxime D.
Rating: 5 out of 5
following a purchase from 16/12/2023
Top-notch figures delivered very quickly!
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Cédric C.
Rating: 5 out of 5
following a purchase from 28/11/2023
Very good communication, careful shipping, quality prints and a top-notch non-brittle resin.
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Nathan B.
Rating: 5 out of 5
following a purchase from 10/12/2023
Speed, efficiency, professionalism and a touch of craftsmanship: everything you could hope for in a boutique. Thank you for your business!
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Dominique L.
Rating: 5 out of 5
following a purchase from 01/12/2023
Fast delivery and excellent communication.
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Alain P.
Rating: 5 out of 5
following a purchase from 29/11/2023
Good communication. The figurines are the right size. The resin gives complete satisfaction. Careful delivery.
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Response from 3D Minis Factory
Thank you Alain for the 5 stars and for your comment :)
Ludiquement,
Gaspard
Thank you Stéphane for your comment and your note! :)
Ludiquement,
Gaspard
B
Benoît G.
Rating: 5 out of 5
following a purchase from 23/10/2023
Top product and delivery, I highly recommend
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Response from 3D Minis Factory
And we appreciate your feedback :)
Playfully,
Gaspard
T
Thierry T.
Rating: 5 out of 5
following a purchase from 03/11/2023
your good
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Response from 3D Minis Factory
Thanks a lot for the 5 stars :)
Ludiquement,
Gaspard
A
Antoine H.
Rating: 5 out of 5
following a purchase from 30/10/2023
Perfect! Thank you
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Response from 3D Minis Factory
Thank you very much, Antoine! Thank you for your support and the 5 stars! :)
Ludiquement,
Gaspard
N
Nolwenn K.
Rating: 5 out of 5
following a purchase from 04/10/2023
Quality problem with the figurines I ordered, but customer service was super reactive and got back to me straight away.
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Response from 3D Minis Factory
Thank you Nolwenn for your opinion and feedback! We always fold ourselves into 4 as soon as there's a concern, and the 5 stars show that we're absolutely right! :)
Ludiquement,
Gaspard
O
Olivier L.
Rating: 1 out of 5
following a purchase from 17/10/2023
zero print quality, no details on the figurine, printing anomalies. This isn't the first time I've had this problem, but it's definitely the last: I won't be ordering again.
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Response from 3D Minis Factory
Hello Olivier, indeed, this figurine was very complex to print (one of the first Ghamak figurines), and the final result was not worth the image proposed by the creator.
After reimbursing you and sending back another printing attempt, I think the problem has been solved, but we've decided to deactivate this figurine to avoid this kind of setback. Unfortunately, this is one of the hazards of 3D printing...
Thanks again for your feedback!
All the best,
Gaspard
J
Jean-Marc L.
Rating: 5 out of 5
following a purchase from 17/08/2023
top contact, manufacturing, painting and shipping, well done to the whole team.
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Response from 3D Minis Factory
Thank you very much for your more than positive review. :)
Ludiquement,
Gaspard
L
Ludovic D.
Rating: 5 out of 5
following a purchase from 11/10/2023
Fast, friendly service.
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Response from 3D Minis Factory
Thank you very much Ludovic for your positive review! We are delighted that you are satisfied :)
Sincerely,
Gaspard
K
Kevin N.
Rating: 5 out of 5
following a purchase from 11/10/2023
I've placed several orders with them in the past, and they've always been top-notch, with fast, top-quality service. In this case, I decided to have a figurine printed that wasn't in the catalog. Impeccable, exchange of emails to see what was feasible, fast printing and always such good quality.
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Response from 3D Minis Factory
Thank you Kevin for your very positive review of our 3D Minis Factory website. And yes, custom orders are as much a challenge as they are a pleasure to make! :)
All the best,
Gaspard
B
Bastien B.
Rating: 5 out of 5
following a purchase from 27/09/2023
Accessible sellers, quality items, a must for the figurine world.
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Response from 3D Minis Factory
Thank you Bastien for your very positive feedback! We do our best and always with a smile! :)
Ludiquement,
Gaspard
T
Thierry C.
Rating: 5 out of 5
following a purchase from 09/10/2023
Impressively fine print. Very good delivery times. Excellent service. 👍
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Response from 3D Minis Factory
Thank you very much Thierry for your enthusiastic comment :)
Ludiquement,
Gaspard
Q
Quentin M.
Rating: 5 out of 5
following a purchase from 11/10/2023
Impeccable
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Response from 3D Minis Factory
Thank you very much for your appreciation and the 5 stars. :)
Ludiquement,
Gaspard
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Laurent R.
Rating: 5 out of 5
following a purchase from 21/09/2023
Great respect for the buyer by putting extra bunches if one of them has defects and the pack of Haribo teddy bears there is the top!
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Response from 3D Minis Factory
Thank you Laurent for your comment and your 5 stars :)
We always try to bend over backwards ^^'
Ludiquement,
Gaspard
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