Reviews Herbitas

9/10
★★★★★
based on 704 reviews published

Latest customer reviews

5 /5
★★★★★

GREAT

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Gema D.
purchased on 29/05/2026
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5 /5
★★★★★

VERY GOOD

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Ana Belén M.
purchased on 19/06/2026
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3 /5
★★★☆☆

Fast. Easy delivery. Good quality price.

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Coral S.
purchased on 08/06/2026
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4 /5
★★★★☆

Good quality and it didn't take long

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Lidia C.
purchased on 01/06/2026
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3 /5
★★★☆☆

Customer service takes a long time to respond. They sent us a display support that is not the same as the first one they sent us, and to this day I have not received a response to my email.

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Footfit Ortopedia Lda F.
purchased on 29/05/2026
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Answer from Herbitas
We regret the perception you have taken from our service. We want to inform you that our colleagues from the orders department have already responded to your inquiry by email to manage this incident. We would appreciate it if you could check your inbox, as well as the spam or junk folder in case the message arrived there.

We remain at your disposal for any additional clarification and hope to resolve the situation satisfactorily.
5 /5
★★★★★

Top

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Joana C.
purchased on 27/05/2026
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5 /5
★★★★★

Great products and fast delivery!!!

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Francesca V.
purchased on 22/05/2026
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5 /5
★★★★★

Great distributor even though lately they have raised the prices of various items a bit

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Renzo R.
purchased on 18/05/2026
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5 /5
★★★★★

Excellent as always Make loyalty points program

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Emilio S.
purchased on 22/05/2026
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5 /5
★★★★★

Precise, serious and reliable

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Pasquale A.
purchased on 15/05/2026
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5 /5
★★★★★

Professionalism, great and excellent service. Recommended

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Luigi U.
purchased on 15/05/2026
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5 /5
★★★★★

Great products, fast shipping

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Giovanni A.
purchased on 13/05/2026
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5 /5
★★★★★

Excellent value for money, fast shipping

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Serena G.
purchased on 13/05/2026
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5 /5
★★★★★

Good service

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Hussni S.
purchased on 08/05/2026
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5 /5
★★★★★

Product arrived intact, within the expected time. Great purchase

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Manuela Q.
purchased on 05/05/2026
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5 /5
★★★★★

Good experience

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Laura A.
purchased on 06/05/2026
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3 /5
★★★☆☆

The order did not come with the invoice and they also haven't sent it to me by email. I claimed it through the enabled WhatsApp but they haven't sent it to me either

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Esther L.
purchased on 05/05/2026
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Answer from Herbitas
Hello,

We apologize for the inconvenience caused.

Invoices must be requested through the email [email protected] in order to manage them correctly.

In any case, we have forwarded your case to the relevant department so they can send you the invoice as soon as possible.

Thank you for letting us know.
5 /5
★★★★★

Everything went well.

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Carlos F.
purchased on 04/05/2026
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5 /5
★★★★★

Very good

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Cristóbal G.
purchased on 01/05/2026
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5 /5
★★★★★

Very good website and easy to place orders, the phone support is great.

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Jessica L.
purchased on 28/04/2026
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1 /5
★☆☆☆☆

It was an urgent order, I set it for store pickup and explicitly and in writing asked them to notify me as soon as I could pick it up and no one notified me... a week passed and I had to write to see if it was ready because on the website the order still appeared as "In preparation"

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Elena S.
purchased on 30/04/2026
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Answer from Herbitas
Hello Elena,

We apologize for the inconvenience caused. In your case, the pickup notification was not sent and we understand the confusion, especially since the order continues to appear as "In preparation" on the website.

However, when selecting store pickup at Herbitas Valencia, both during the purchase process and in the confirmation email, it is stated that the order is available for pickup in store for 72 hours.

We appreciate your comment, as it helps us to continue improving our communication processes.
5 /5
★★★★★

Quick deal

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Fantova Garcia Slu Cristina Garcia G.
purchased on 28/04/2026
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5 /5
★★★★★

As always great

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Marino G.
purchased on 26/04/2026
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5 /5
★★★★★

Excellent delivery

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Marco D.
purchased on 24/04/2026
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5 /5
★★★★★

Quick and effective.

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Alfonso B.
purchased on 25/04/2026
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5 /5
★★★★★

Perfect product, service and attention

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Noa M.
purchased on 22/04/2026
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5 /5
★★★★★

Super reliable company, wide variety of products, competitive prices

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Sabino G.
purchased on 16/04/2026
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5 /5
★★★★★

Quality, price, speed in shipping and invoicing. 5 stars!

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Olena K.
purchased on 18/04/2026
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5 /5
★★★★★

Fast delivery and in accordance with the order.

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Bénédicte D.
purchased on 14/04/2026
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3 /5
★★★☆☆

High amount for shipping costs

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Leire G.
purchased on 15/04/2026
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1 /5
★☆☆☆☆

I have not received the order because they do not sell to individuals, and they have not refunded me either, they are not formal at all

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Fernando C.
purchased on 13/04/2026
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Answer from Herbitas
Hello,

As clearly stated in the header of our website, we sell exclusively to professionals, which is why during the purchasing process we request information such as the registration number.

Regarding your order, we confirm that the refund was processed correctly on April 22nd.

We remain at your disposal for any additional clarification.

Best regards.
5 /5
★★★★★

Punctual and attentive in the service as always

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Mario M.
purchased on 11/04/2026
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5 /5
★★★★★

I find products that I can't find elsewhere at reasonable prices, fast delivery, very satisfied

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Justine F.
purchased on 08/04/2026
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5 /5
★★★★★

Perfect

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Emanuele F.
purchased on 18/03/2026
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5 /5
★★★★★

The products are good and the prices are very competitive. The shipping was fast. I recommend.

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Federico D.
purchased on 14/03/2026
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5 /5
★★★★★

Thank you

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Manuela C.
purchased on 06/03/2026
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4 /5
★★★★☆

Fast and well-protected shipping. Products with a good quality-price ratio.

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Javier H.
purchased on 07/03/2026
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5 /5
★★★★★

Order received without problems, and faster than expected, as they usually take a bit longer to ship.

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Alberto D.
purchased on 03/03/2026
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5 /5
★★★★★

HAPPY WITH THE PRODUCTS AND SERVICE

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Estetica Y Familia Mm S.l. E.
purchased on 26/02/2026
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5 /5
★★★★★

All good!

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Eva R.
purchased on 24/02/2026
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