English 
Français 
Español 
Português 
Italiano 
C
Rating: 5 out of 5
Good service
Translated reviews
Customer reviews of Herbitas
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 731 published reviews
Summary of reviews
The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.
All reviews
A
Rating: 3 out of 5
An instrument is missing and I don't know how they will return it to me
Translated reviews
Response from Herbitas
Hello, Analia:
We are sorry that one of the instruments from your order was missing.
Our team has tried to contact you several times and, unable to locate you, we sent you an email informing you of the incident. The refund for the missing item is already in process.
We apologize for the inconvenience caused and thank you for your understanding.
We are sorry that one of the instruments from your order was missing.
Our team has tried to contact you several times and, unable to locate you, we sent you an email informing you of the incident. The refund for the missing item is already in process.
We apologize for the inconvenience caused and thank you for your understanding.
C
Rating: 5 out of 5
I have been buying from Herbitas for years, excellent quality-price ratio
Translated reviews
D
Rating: 5 out of 5
All good
Translated reviews
J
Rating: 5 out of 5
great ... very happy with the product
Translated reviews
R
Rating: 5 out of 5
Very professional
Translated reviews
J
Rating: 5 out of 5
Everything correct
Translated reviews
M
Rating: 5 out of 5
An excellent service
Translated reviews
I
Rating: 5 out of 5
Everything perfect
Translated reviews
B
Rating: 5 out of 5
good and fast
Translated reviews
L
Rating: 5 out of 5
Everything perfect
Translated reviews
G
Rating: 5 out of 5
Order compliant and fast delivery
Translated reviews
M
Rating: 5 out of 5
Fast shipping and product as described. Recommended!
Translated reviews
L
Rating: 5 out of 5
Good products. Packaging and delivery of them are the best. I liked it.
Translated reviews
C
Rating: 4 out of 5
All received!
Translated reviews
M
Rating: 4 out of 5
Second time they didn't send me an invoiced strawberry, but it was resolved.
Translated reviews
M
Rating: 4 out of 5
Everything perfect
Translated reviews
E
Rating: 5 out of 5
Excellent products
Translated reviews
M
Rating: 5 out of 5
Good quality in the products
Translated reviews
M
Rating: 1 out of 5
I have not received the order
Translated reviews
Response from Herbitas
Hello, we apologize for the inconvenience caused. Our Orders department has already contacted you to inform you about the issue and confirm that you now have your order. If you need anything else or if we can help you with something more, we will be happy to assist you. Thank you for your understanding!
E
Rating: 5 out of 5
Very fast and very good... the products well preserved without bumps or damaged... I would order again without hesitation
Translated reviews
B
Rating: 5 out of 5
The product in excellent condition, everything perfect. Thank you
Translated reviews
M
Rating: 5 out of 5
Everything is correct, good quality and good distribution of the material.
Translated reviews
V
Rating: 5 out of 5
I did not receive confirmation by email, it would also be good to know when they are going to send it to me or a tracking record.
Translated reviews
G
Rating: 5 out of 5
Ok
Translated reviews
I
Rating: 5 out of 5
Very fast and precise
Translated reviews
G
Rating: 5 out of 5
GREAT
Translated reviews
A
Rating: 5 out of 5
VERY GOOD
Translated reviews
C
Rating: 3 out of 5
Fast. Easy delivery. Good quality price.
Translated reviews
L
Rating: 4 out of 5
Good quality and it didn't take long
Translated reviews
F
Rating: 3 out of 5
Customer service takes a long time to respond. They sent us a display support that is not the same as the first one they sent us, and to this day I have not received a response to my email.
Translated reviews
Response from Herbitas
We regret the perception you have taken from our service. We want to inform you that our colleagues from the orders department have already responded to your inquiry by email to manage this incident. We would appreciate it if you could check your inbox, as well as the spam or junk folder in case the message arrived there.
We remain at your disposal for any additional clarification and hope to resolve the situation satisfactorily.
We remain at your disposal for any additional clarification and hope to resolve the situation satisfactorily.
J
Rating: 5 out of 5
Top
Translated reviews
F
Rating: 5 out of 5
great products and fast delivery!!!
Translated reviews
R
Rating: 5 out of 5
Great distributor even though lately they have raised the prices of various items a bit
Translated reviews
E
Rating: 5 out of 5
Excellent as always Make loyalty points program
Translated reviews
P
Rating: 5 out of 5
Precise, serious and reliable
Translated reviews
L
Rating: 5 out of 5
Professionalism, great and excellent service. Recommended
Translated reviews
G
Rating: 5 out of 5
Great products, fast shipping
Translated reviews
S
Rating: 5 out of 5
excellent value for money, fast shipping
Translated reviews