English 
Français 
Español 
Português 
Italiano 
M
Rating: 5 out of 5
Everything is correct
Translated reviews
Customer reviews of Herbitas
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 732 published reviews
Summary of reviews
The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.
All reviews
A
Rating: 5 out of 5
9
Translated reviews
L
Rating: 5 out of 5
Great
Translated reviews
M
Rating: 2 out of 5
I did not receive the invoice for the order, I called to have it resent and the responses were not what I expected. As of today, I still have not received my invoice.
Translated reviews
Response from Herbitas
Hello Maria,
We are very sorry for the situation and the inconvenience caused by not having your invoice when you needed it.
We have reviewed your case and the Administration department sent the invoice on Monday, November 10th at 22:11 to the email address listed in your customer account.
We kindly ask you to:
Also check the spam / junk folder, in case the message was filtered there.
Verify that the email registered in your account is the same one where you are expecting to receive the invoices.
If you still cannot find it, you can contact us again at [email protected] indicating the email where you would like to receive it and we will be happy to resend it to you.
Best regards
We are very sorry for the situation and the inconvenience caused by not having your invoice when you needed it.
We have reviewed your case and the Administration department sent the invoice on Monday, November 10th at 22:11 to the email address listed in your customer account.
We kindly ask you to:
Also check the spam / junk folder, in case the message was filtered there.
Verify that the email registered in your account is the same one where you are expecting to receive the invoices.
If you still cannot find it, you can contact us again at [email protected] indicating the email where you would like to receive it and we will be happy to resend it to you.
Best regards
J
Rating: 5 out of 5
Order received on time and in the expected quality
Translated reviews
G
Rating: 2 out of 5
I am a long-time customer. Everything has always gone well. This time not, as half of the order arrived on October 31, and I still have no news about the other half, more than a week later.
Translated reviews
Response from Herbitas
Dear customer,
Our orders department has contacted both the transport company and you to clarify the situation and offer you a solution as soon as possible.
We sincerely apologize for the inconvenience and once again extend our apologies for the trouble. We greatly appreciate your patience and trust.
Our orders department has contacted both the transport company and you to clarify the situation and offer you a solution as soon as possible.
We sincerely apologize for the inconvenience and once again extend our apologies for the trouble. We greatly appreciate your patience and trust.
M
Rating: 5 out of 5
everything perfect as always
Translated reviews
C
Rating: 5 out of 5
all the material arrived in perfect condition
Translated reviews
M
Rating: 4 out of 5
Good
Translated reviews
E
Rating: 4 out of 5
They have been quick
Translated reviews
A
Rating: 1 out of 5
I received 3 boxes of crushed and broken gloves. Then I opened the box of herbitas sheets and it was also broken. The order arrived late and poorly.
Translated reviews
Response from Herbitas
We are very sorry for the inconveniences you have had with your order. This does not represent the level of quality and service we want to offer. Please contact us at [email protected]
so we can review your case and offer you a solution as soon as possible.
Thank you for your understanding and for giving us the opportunity to improve.
so we can review your case and offer you a solution as soon as possible.
Thank you for your understanding and for giving us the opportunity to improve.
F
Rating: 5 out of 5
Very good, I love the products, serious and compatible with the seriousness of podiatry
Translated reviews
S
Rating: 4 out of 5
In the past, orders were processed more quickly, however, the quality is excellent!
Translated reviews
E
Rating: 5 out of 5
Great
Translated reviews
C
Rating: 5 out of 5
everything came as requested. very fast shipping to Portugal. I recommend
Translated reviews
J
Rating: 5 out of 5
Very happy, the order arrived on time.
Translated reviews
J
Rating: 5 out of 5
Good products
Translated reviews
R
Rating: 5 out of 5
Professional and always fast in shipping
Translated reviews
Q
Rating: 5 out of 5
OK
Translated reviews
A
Rating: 5 out of 5
All good
Translated reviews
I
Rating: 5 out of 5
As always; fast and efficient.
Translated reviews
R
Rating: 5 out of 5
everything is fine and correct
Translated reviews
A
Rating: 5 out of 5
Everything perfect
Translated reviews
P
Rating: 5 out of 5
Fast shipping
Translated reviews
B
Rating: 5 out of 5
Fast! And professional! Whenever I need something urgent for my clinic, I call them, they never fail.
Translated reviews
C
Rating: 5 out of 5
Perfect
Translated reviews
L
Rating: 5 out of 5
It has a wide catalog with quality items at reasonable prices
Translated reviews
M
Rating: 5 out of 5
Very good, precise and available
Translated reviews
O
Rating: 5 out of 5
Everything has gone great
Translated reviews
A
Rating: 4 out of 5
fast, good and quality
Translated reviews
Z
Rating: 5 out of 5
The package arrived in perfect condition and all the material as well.
Translated reviews
N
Rating: 5 out of 5
I had a problem with the shipping method because I accidentally marked pickup at the physical location and I contacted them and they solved it quickly. The day after the call I received the package.
Translated reviews
B
Rating: 5 out of 5
yes thank you
Translated reviews
K
Rating: 5 out of 5
Great service, quick delivery. I’ll definitely be ordering again
E
Rating: 4 out of 5
Satisfied with the order.
Translated reviews
G
Rating: 5 out of 5
Everything perfect
Translated reviews
J
Rating: 1 out of 5
I still haven't received half of the order.
Translated reviews
M
Rating: 1 out of 5
Very disappointed. Every time I buy there are more failures, if it's not because of the quality of the product, it's because part of it is missing.
Translated reviews
Response from Herbitas
Hello María Elena,
We sincerely regret that your experience has not been satisfactory. We appreciate your feedback and are constantly working to improve our services. Please contact us directly at [email protected] so we can resolve any issues you may have had. Your satisfaction is very important to us.
Sincerely,
The Herbitas team.
We sincerely regret that your experience has not been satisfactory. We appreciate your feedback and are constantly working to improve our services. Please contact us directly at [email protected] so we can resolve any issues you may have had. Your satisfaction is very important to us.
Sincerely,
The Herbitas team.
C
Rating: 5 out of 5
Fast and good products
Translated reviews
M
Rating: 5 out of 5
Good service but the shipping costs are very high
Translated reviews