9.8/10
★★★★★
based on 650 reviews published

Latest customer reviews

5 /5
★★★★★

The umbrella is beautiful and unique with the embroidery. I look forward to the next rain and hope it withstands the storm.

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Sylvia A.
purchased on 14/09/2025
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5 /5
★★★★★

Perfect service. Repair guaranteed. I found "my" umbrella.

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Jean-françois G.
purchased on 17/08/2025
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5 /5
★★★★★

Perfect transaction. Thank you!

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Philippe L.
purchased on 10/09/2025
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4 /5
★★★★☆

The transport costs to have the product repaired must be borne by the customer. Although EU law prohibits this. The embroidery on the 3rd umbrella is too far apart and not close together like the other last 2 embroideries. Nice feature that you can get the umbrella back if it is lost. I have already lost my umbrella 2 times.

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Luca T.
purchased on 08/09/2025
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5 /5
★★★★★

We have been customers for a long time, always very satisfied

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Jean H.
purchased on 03/09/2025
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5 /5
★★★★★

Super

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Robert N.
purchased on 01/09/2025
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5 /5
★★★★★

Excellent purchase and very nice quality, I am delighted

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Ronan H.
purchased on 04/09/2025
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5 /5
★★★★★

Everything is just excellent. A great umbrella that has thrilled my husband. Especially the handle is really great! The customer service also leaves no wishes unfulfilled. Anytime again!

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Margit R.
purchased on 16/06/2025
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5 /5
★★★★★

Super fast no blah blah but hyper functional AND French Thank you

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Hélène C.
purchased on 27/07/2025
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5 /5
★★★★★

Superb craftsmanship.

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Alain F.
purchased on 20/07/2025
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5 /5
★★★★★

Fast after-sales service. Quality work.

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Yvan E.
purchased on 14/07/2025
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5 /5
★★★★★

Good quality product with a nice aesthetic! The delivery was very fast. Thank you!

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Auriane L.
purchased on 03/07/2025
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5 /5
★★★★★

Very happy to have been able to get an umbrella cover in the same fabric as the umbrella, so long after my purchase. Excellent responsiveness from H2O following my request. Very fast delivery. The best!

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Michel S.
purchased on 25/06/2025
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5 /5
★★★★★

The umbrellas seem to be of very high quality and solid. The appearance is also nice. I would like to try them out this summer, but the weather is not suitable for such a great product right now. Delivery and payment were completely hassle-free!

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Axel S.
purchased on 23/06/2025
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5 /5
★★★★★

Perfect order and delivery

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Edwige A.
purchased on 23/06/2025
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3 /5
★★★☆☆

I find the umbrella too small

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Maryse L.
purchased on 14/06/2025
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5 /5
★★★★★

Very nice product. To be tested in the first rain

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Nicolas V.
purchased on 10/06/2025
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5 /5
★★★★★

Umbrella perfectly repaired under the lifetime warranty. Only shipping costs paid.

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Eric C.
purchased on 28/04/2025
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5 /5
★★★★★

A trusted manufacturer in every sense of the term, the entire logistics chain is very well monitored, resulting in a product of great quality. I highly recommend this company.

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Christel K.
purchased on 19/05/2025
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5 /5
★★★★★

Very good

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Andre G.
purchased on 21/05/2025
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5 /5
★★★★★

Whale exchange and very fast umbrella returns.

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Garcia S.
purchased on 18/05/2025
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5 /5
★★★★★

Everything went great 👌

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Elke B.
purchased on 25/05/2025
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5 /5
★★★★★

The service is very efficient. I placed my order on Tuesday and was delivered on Thursday by Collissimo in secure reception, the umbrella was very well protected. The product is of good quality. Sté H2o offers the Looztick system which allows you to find the owner of the umbrella in case of loss and if it is found by an honest person. The additional cost of 12 euros is a good proposition as H2o products are of high quality and represent a certain cost. It should be noted that the Looztick device is delivered with 4 tags that can be used on other precious items. Very good advice also by phone.

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Jean-loïc C.
purchased on 20/05/2025
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5 /5
★★★★★

The shipment was made to a friend. He seemed happy with my gift; however, I did not see the umbrella. Therefore, I do not know if it matches what I ordered.

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Hélène P.
purchased on 10/05/2025
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5 /5
★★★★★

This company is a real killer, the top of the umbrella made in Normandy of course

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Edward R.
purchased on 13/05/2025
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5 /5
★★★★★

Simply perfect in every way!

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Florence H.
purchased on 22/04/2025
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5 /5
★★★★★

Impeccable service!

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Marion U.
purchased on 14/03/2025
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5 /5
★★★★★

Everything went well

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Anne S.
purchased on 01/04/2025
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5 /5
★★★★★

Easy and quick order: high quality product

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Bénédicte L.
purchased on 18/04/2025
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5 /5
★★★★★

Satisfied with my order. Package very well packaged and received quickly, I recommend this site

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Martine E.
purchased on 12/04/2025
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5 /5
★★★★★

My partner and I each have an H2o umbrella and we appreciate them very much. Thank you for your kindness on the phone, the speed and efficiency of the repair of my umbrella.

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Héléne F.
purchased on 08/04/2025
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5 /5
★★★★★

Perfect!

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Michel P.
purchased on 08/03/2025
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5 /5
★★★★★

Good repair

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Louis F.
purchased on 24/02/2025
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5 /5
★★★★★

Perfect. My old umbrella was over 20 years old, so it's a safe bet.

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Émilie M.
purchased on 01/03/2025
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4 /5
★★★★☆

Very satisfied with the repair work that was done on my umbrella. A little less satisfied with the turnaround time. I understood when I called that the workshop only repaired umbrellas when they had a certain number to do, which is understandable, but I had to wait 1 month before receiving my repaired umbrella... in the middle of February, I needed it!

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France M.
purchased on 26/01/2025
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5 /5
★★★★★

Perfect!

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Monica V.
purchased on 04/02/2025
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5 /5
★★★★★

Repair carried out: umbrella up and running again. Parcel arrived safely, with umbrella protected. Thank you very much.

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Nathalie S.
purchased on 03/01/2025
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5 /5
★★★★★

Great service, top order Thank you

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Christian A.
purchased on 14/02/2025
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5 /5
★★★★★

Impeccable, shipment for repair carried out successfully, without a hitch.

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Chantal A.
purchased on 19/01/2025
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5 /5
★★★★★

Very satisfied, professional and fast repair service. A little complicated to understand how to return and receive the umbrella after repair. Not very understanding on the website. To be improved

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Agnès S.
purchased on 23/01/2025
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