Customer reviews of H2O Parapluies

9,8 /10

Based on 746 published reviews

Summary of reviews

H2O Parapluies consistently delivers on product quality, with many mentions of beautifully made, French-made umbrellas that are aesthetically pleasing and well-packaged. Delivery and service are highlighted as fast, efficient, and reliable, with swift shipping, prompt responses, and smooth after-sales support including quick repairs and update communications. The store’s after-sales experience stands out, featuring rapid, effective repairs that restore umbrellas to like-new condition and careful handling from packaging to shipping. Overall, customers repeatedly note trustworthy service, long-lasting, well-made products, and satisfying resolutions that keep them returning for future purchases.

All reviews

Edward R.

Published on 19/05/2025, 17:02 following a purchase from 13/05/2025

This company is a real killer, the top of the umbrella made in Normandy of course

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Florence H.

Published on 01/05/2025, 10:29 following a purchase from 22/04/2025

Simply perfect in every way!

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Marion U.

Published on 27/04/2025, 20:43 following a purchase from 14/03/2025

Impeccable service!

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Anne S.

Published on 27/04/2025, 15:06 following a purchase from 01/04/2025

Everything went well

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Bénédicte L.

Published on 26/04/2025, 15:36 following a purchase from 18/04/2025

Easy and quick order: high quality product

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Martine E.

Published on 23/04/2025, 08:44 following a purchase from 12/04/2025

satisfied with my order. Package very well packaged and received quickly, I recommend this site

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Héléne F.

Published on 22/04/2025, 10:28 following a purchase from 08/04/2025

My partner and I each have an H2o umbrella and we appreciate them very much. Thank you for your kindness on the phone, the speed and efficiency of the repair of my umbrella.

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Michel P.

Published on 07/04/2025, 21:12 following a purchase from 08/03/2025

Perfect!

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Louis F.

Published on 25/03/2025, 15:18 following a purchase from 24/02/2025

good repair

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Émilie M.

Published on 12/03/2025, 21:35 following a purchase from 01/03/2025

Perfect. My old umbrella was over 20 years old, so it's a safe bet.

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France M.

Published on 09/03/2025, 11:22 following a purchase from 26/01/2025

Very satisfied with the repair work that was done on my umbrella. A little less satisfied with the turnaround time. I understood when I called that the workshop only repaired umbrellas when they had a certain number to do, which is understandable, but I had to wait 1 month before receiving my repaired umbrella... in the middle of February, I needed it!

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Monica V.

Published on 03/03/2025, 20:53 following a purchase from 04/02/2025

Perfect!

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Nathalie S.

Published on 01/03/2025, 19:21 following a purchase from 03/01/2025

Repair carried out: umbrella up and running again. Parcel arrived safely, with umbrella protected. Thank you very much.

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Christian A.

Published on 26/02/2025, 10:21 following a purchase from 14/02/2025

Great service, top order Thank you

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Chantal A.

Published on 18/02/2025, 19:17 following a purchase from 19/01/2025

Impeccable, shipment for repair carried out successfully, without a hitch.

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Agnès S.

Published on 18/02/2025, 16:52 following a purchase from 23/01/2025

Very satisfied, professional and fast repair service. A little complicated to understand how to return and receive the umbrella after repair. Not very understanding on the website. To be improved

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Daniele P.

Published on 17/02/2025, 19:48 following a purchase from 12/02/2025

Very good feedback

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Madalina U.

Published on 10/02/2025, 12:06 following a purchase from 25/01/2025

Fast and satisfactory repair! Thank you, I've had my umbrella for a long time and I hope it holds up! I like my umbrella!

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Catherine A.

Published on 04/02/2025, 17:10 following a purchase from 27/11/2024

Neat work Perfect repair Thanks to this establishment I have my 2013 umbrella and thanks to two free repairs it looks great 👍👍

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Josiane B.

Published on 04/02/2025, 15:53 following a purchase from 28/01/2025

I have received my parcel, I ordered this umbrella following the loss of an equivalent model that I had acquired in your workshop more than 20 years ago. Born in 1944, the spirit and aesthetics of this one seduced me. Thank you for always promoting "Made in France" and maintaining the quality of your products. Sincerely J Boaglio

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Marc D.

Published on 04/02/2025, 12:25 following a purchase from 19/11/2024

Perfect, I can use my beautiful umbrella again!

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Christophe D.

Published on 02/02/2025, 10:48 following a purchase from 18/01/2025

Excellent product, solid and attractive

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Bruno L.

Published on 26/01/2025, 15:57 following a purchase from 19/12/2024

Intervention as requested. Quality and speed

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Robrecht V.

Published on 07/01/2025, 13:57 following a purchase from 16/12/2024

Impeccable service. 200%

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Dominique B.

Published on 07/01/2025, 12:27 following a purchase from 22/11/2024

I really appreciated H2O's after-sales service, a brand that I try to promote around me.

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Nathalie B.

Published on 02/01/2025, 16:44 following a purchase from 03/12/2024

product conforms to order. Fast delivery. Perfect

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Estelle B.

Published on 28/12/2024, 00:02 following a purchase from 15/12/2024

The umbrella arrived quickly at the relay point. The quality of the product is very good. The colors are nice too, although they don't exactly match the model on the website (they're a little less bright in reality).

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Philippe F.

Published on 26/12/2024, 13:32 following a purchase from 19/12/2024

Fast, accurate delivery Top product

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Jean-François H.

Published on 24/12/2024, 11:39 following a purchase from 17/12/2024

Excellent service, plenty of choice on the site and speedy dispatch of the parcel.

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Nathalie F.

Published on 23/12/2024, 19:27 following a purchase from 14/12/2024

Very satisfied with the packaging and perfect delivery before the holidays.

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Françoise J.

Published on 23/12/2024, 13:15 following a purchase from 15/12/2024

Perfect Meets my expectations !!!!

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Esperanza D.

Published on 23/12/2024, 13:11 following a purchase from 15/12/2024

EXCEPTIONAL QUALITY

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Gilles B.

Published on 23/12/2024, 12:01 following a purchase from 01/12/2024

Fast, perfect repairs

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Alexandra L.

Published on 22/12/2024, 13:17 following a purchase from 06/12/2024

Many thanks for the speed and quality of the service!

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Jean Luc L.

Published on 20/12/2024, 06:46 following a purchase from 12/12/2024

Good advice, beautiful umbrella, classy!

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Robert D.

Published on 19/12/2024, 15:19 following a purchase from 06/12/2024

A few emails needed for payment details in France/Belgium, but parcel received via Colissimo and La Poste. Perfect packaging &. Thank you and Happy Holidays.

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Alexis R.

Published on 19/12/2024, 12:59 following a purchase from 13/12/2024

super product

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Philippe D.

Published on 19/12/2024, 12:57 following a purchase from 11/12/2024

super efficient. thanks again.

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Ilaria P.

Published on 19/12/2024, 12:42 following a purchase from 11/12/2024

Ombrelli di ottima fattura, molto resistenti. Spedizione veloce e precisa.

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Christele N.

Published on 18/12/2024, 17:22 following a purchase from 08/12/2024

The promo code for shipping costs did not work

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