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P
Rating: 5 out of 5
Everything was perfect. Website ergonomics, ease & width of choice, easy ordering, timely delivery....and product as described!
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Customer reviews of H2O Parapluies
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 746 published reviews
Summary of reviews
H2O Parapluies consistently delivers and ships quickly, with customers noting fast delivery, careful packaging, and products arriving as expected. The umbrellas are described as beautiful, elegant, and well-made, including mentions of Made In France quality, fashionable French design, and reliable craftsmanship from packaging to shipping. Customer service is repeatedly praised for responsiveness, after-sales support, fast repairs, and clear communication, with many noting repairs that restore the umbrella to like-new condition. The overall experience is characterized by dependable service, smooth transactions, and satisfaction with both products and support.
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D
Rating: 5 out of 5
I bought a windproof umbrella from H2O Umbrellas and I am really pleased! You can immediately feel the quality of French craftsmanship: solid, elegant, and perfectly finished. A durable product, made with care. Kudos to the whole team for this magnificent work!
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J
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very pretty parasol! Seems to be of very good quality! However, regarding the color in the description, the term "chic pink" was a bit vague. "Old rose" might have been more appropriate. But apart from that, I am delighted with this purchase!
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C
Rating: 5 out of 5
Kindness. Reactive. Compliant with what was planned. A big thank you
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H
Rating: 5 out of 5
Very happy with my purchase
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A
Rating: 5 out of 5
Very professional and helpful, thank you
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D
Rating: 5 out of 5
Very nice umbrella, elegant and of good quality, exactly meets my expectations
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S
Rating: 5 out of 5
The umbrella is beautiful and unique with the embroidery. I look forward to the next rain and hope it withstands the storm.
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A
Rating: 4 out of 5
The umbrella was repaired correctly. I still find that folding umbrellas are fragile, the slightest impact breaks a rib ...
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M
Rating: 5 out of 5
I am very satisfied, congratulations on your professionalism and your speed. Thank you to your entire team
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M
Rating: 5 out of 5
It is a pleasure to have the opportunity to repair my beloved umbrella ... the service was very prompt ... I am completely satisfied
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M
Rating: 5 out of 5
5/5
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F
Rating: 3 out of 5
For a high-end product of this type, I expected whales and a more robust infrastructure, we'll see in use.
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Effective communication. A top concern for customer relations. Fast and secure shipping.
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A
Rating: 5 out of 5
Very beautiful quality, real know-how. Ultra-fast delivery (when the post doesn't act up), at least visit the place once to see the work and better choose your accessory.
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J
Rating: 5 out of 5
Perfect service. Repair guaranteed. I found "my" umbrella.
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P
Rating: 5 out of 5
Perfect transaction. Thank you!
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L
Rating: 4 out of 5
The transport costs to have the product repaired must be borne by the customer. Although EU law prohibits this. The embroidery on the 3rd umbrella is too far apart and not close together like the other last 2 embroideries. Nice feature that you can get the umbrella back if it is lost. I have already lost my umbrella 2 times.
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J
Rating: 5 out of 5
We have been customers for a long time, always very satisfied
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R
Rating: 5 out of 5
Super
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R
Rating: 5 out of 5
Excellent purchase and very nice quality, I am delighted
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M
Rating: 5 out of 5
Everything is just excellent. A great umbrella that has thrilled my husband. Especially the handle is really great! The customer service also leaves no wishes unfulfilled. Anytime again!
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H
Rating: 5 out of 5
super fast no blah blah but hyper functional AND French Thank you
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A
Rating: 5 out of 5
Superb craftsmanship.
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Y
Rating: 5 out of 5
Fast after-sales service. Quality work.
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A
Rating: 5 out of 5
Good quality product with a nice aesthetic! The delivery was very fast. Thank you!
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M
Rating: 5 out of 5
Very happy to have been able to get an umbrella cover in the same fabric as the umbrella, so long after my purchase. Excellent responsiveness from H2O following my request. Very fast delivery. The best!
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A
Rating: 5 out of 5
The umbrellas seem to be of very high quality and solid. The appearance is also nice. I would like to try them out this summer, but the weather is not suitable for such a great product right now. Delivery and payment were completely hassle-free!
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E
Rating: 5 out of 5
Perfect order and delivery
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M
Rating: 3 out of 5
I find the umbrella too small
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N
Rating: 5 out of 5
Very nice product. To be tested in the first rain
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E
Rating: 5 out of 5
Umbrella perfectly repaired under the lifetime warranty. Only shipping costs paid.
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C
Rating: 5 out of 5
A trusted manufacturer in every sense of the term, the entire logistics chain is very well monitored, resulting in a product of great quality. I highly recommend this company.
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A
Rating: 5 out of 5
very good
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G
Rating: 5 out of 5
Whale exchange and very fast umbrella returns.
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E
Rating: 5 out of 5
Everything went great 👌
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J
Rating: 5 out of 5
The service is very efficient. I placed my order on Tuesday and was delivered on Thursday by Collissimo in secure reception, the umbrella was very well protected. The product is of good quality. Sté H2o offers the Looztick system which allows you to find the owner of the umbrella in case of loss and if it is found by an honest person. The additional cost of 12 euros is a good proposition as H2o products are of high quality and represent a certain cost. It should be noted that the Looztick device is delivered with 4 tags that can be used on other precious items. Very good advice also by phone.
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H
Rating: 5 out of 5
The shipment was made to a friend. He seemed happy with my gift; however, I did not see the umbrella. Therefore, I do not know if it matches what I ordered.
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