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K
Rating: 5 out of 5
Perfect
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Customer reviews of Obvious Parfums
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 361 published reviews
Summary of reviews
The online store Obvious Parfums excels in delivering an exceptional customer experience characterized by premium product quality and swift delivery. Customers frequently highlight the unique fragrances, noting their exquisite scents and intense projection, particularly praising favorites like Pistachio, Milk and Matcha, and Cream Plum. The packaging is consistently described as thoughtful and elegant, enhancing the unboxing experience.
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S
Rating: 5 out of 5
a fast delivery and optimal customer service...the fragrance...a Wonder...a fig...in the literal or figurative sense...I love it... Thank you for this beautiful discovery...I adopt it.
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D
Rating: 5 out of 5
Original and good quality products, package well wrapped and received within the announced deadlines
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E
Rating: 5 out of 5
Serious site, fast order and delivery. Much more mixed feelings about the scent itself "orange blossom" no longevity, unfortunately at first it smells very good but then nothing very quickly so very disappointed
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C
Rating: 5 out of 5
Perfect package
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A
Rating: 5 out of 5
Fast delivery, top fragrance!
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N
Rating: 5 out of 5
I love it!
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C
Rating: 2 out of 5
The perfumes don't last, it's a shame
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Response from Obvious Parfums
Hello Cindy,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you encountered a problem with the longevity of our perfumes. Your satisfaction is important to us, and we remain available to discuss your experience with our perfumes.
Best regards,
The store team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you encountered a problem with the longevity of our perfumes. Your satisfaction is important to us, and we remain available to discuss your experience with our perfumes.
Best regards,
The store team
I
Rating: 5 out of 5
tiptop!
A
Rating: 5 out of 5
Premium shipping. Quality packaging and numerous samples with the order. Top!
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S
Rating: 4 out of 5
Not many samples
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A
Rating: 4 out of 5
Satisfied with my order, the delivery time, and the ordered product
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S
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Super fast delivery and nice packaging!
R
Rating: 5 out of 5
Everything perfect, thank you!
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C
Rating: 1 out of 5
Most unexpected and disappointing experience. The package was clearly not sealed and the bottle has disappeared. I retrieved the box with a piece of tape to keep it closed but only the samples were present. The adhesive tape used to seal the packaging is defective, there is no glue mark on the side facing the tape and the box is intact. Thank you in advance for the follow-up you will give to this message. Best regards
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Response from Obvious Parfums
Hello Christine,
We confirm that we have taken note of this inconvenience.
In this regard, we followed up with you earlier in the week to obtain additional information to finalize the processing of your request. Could you please get back to us by email to communicate the outcome you would like to give to this complaint (refund or new shipment)?
Awaiting your response, we wish you a pleasant day.
Best regards.
Customer Service
We confirm that we have taken note of this inconvenience.
In this regard, we followed up with you earlier in the week to obtain additional information to finalize the processing of your request. Could you please get back to us by email to communicate the outcome you would like to give to this complaint (refund or new shipment)?
Awaiting your response, we wish you a pleasant day.
Best regards.
Customer Service
D
Rating: 5 out of 5
Original product, quality. I tested the samples, gourmet perfumes, to try.
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J
Rating: 5 out of 5
I love the smell. So happy!
Y
Rating: 5 out of 5
Very good !
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S
Rating: 5 out of 5
Everything was perfect.
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A
Rating: 5 out of 5
The Pistachio perfume smells very very good. I gave it to my son. The scent suits him wonderfully!
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H
Rating: 5 out of 5
Such an excellent way to run a business. They are prompt with shipping, clear about rules, and everything is done on time, including the timing for asking for reviews. I am very pleased and impressed with the service.
J
Rating: 5 out of 5
Package received quickly in my mailbox, quality scent, I recommend
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V
Rating: 5 out of 5
Everything went perfect and I am addicted to the smell of the perfume 🤍
L
Rating: 1 out of 5
Hello, I am satisfied with the customer service and delivery but not with the product itself. The perfumes do not last at all, after 10 minutes there is no scent left. I am disappointed. I am really sorry to give you negative feedback on the quality of the product. Have a nice day.
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G
Rating: 5 out of 5
unique fragrances, fast delivery
D
Rating: 5 out of 5
Everything was great! Communication with support was quick and very good! I was pleased with the Discovery set and ordered the Pistacio fragrance! I'm already choosing second perfume from Obvious :) thank you!
E
Rating: 5 out of 5
I loved the packaging and quite a few scents it wrapped around - they all held a special signature, but varied in their story.
E
Rating: 5 out of 5
There are no complaints. Delivery was prompt. Thank you.
R
Rating: 5 out of 5
Very good smells, very interesting, sweet. However, they don't last very long.
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B
Rating: 5 out of 5
Top thank you
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A
Rating: 5 out of 5
Ideal 50 ml size for the bag. Very fast delivery. Impeccable
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A
Rating: 5 out of 5
I've got the discovery kit and man.... that is pure magic, those fragrances are so good, so intense and the projection is crazy, I was spraying in my arm and it blown me in the face, right in my nostril, I didnt even reached for it. I love cream plum and matcha and milk, also Malta walls ans Himalayan spell are quite crazy. I cant decide which full bottle to purchase haha
Z
Rating: 5 out of 5
Very fast shipping! Excellent fragrance, impeccable hold! Order the discovery kit, it is very well made!!!
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J
Rating: 5 out of 5
😃
M
Rating: 5 out of 5
Amazing customer service
E
Rating: 5 out of 5
Perfect, thank you
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M
Rating: 5 out of 5
I discovered Obvious perfumes in a shop in the Marais and then at Sephora. I tested Verbena which I have been wearing since (at least my fourth bottle)! I love it! My daughter tried Rose in the summer which she liked and my other daughter steals my verbena. I am trying to convince my husband to wear peppery or woody (which I like a lot) In conclusion, I love your perfumes (I also appreciated the - 10% off my first online order) The delivery was fast! However, on the delivery note, I was told 4 samples with a pump, but there were only 3, the fourth one did not have a pump. Have you thought about marketing spray bottles for handbags?
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V
Rating: 5 out of 5
Order arrived in good condition, the inside seems to have been prepared with care. Thank you
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M
Rating: 5 out of 5
Perfumes are exquisite, unfortunately the website is really slow and unresponsive