Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Bracelet not compatible with my watch. return request and credit note pending
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Response from Abpconcept
Hello David,
Thank you for taking the time to share your experience. We are sorry to learn that the bracelet you received does not match your watch. Your satisfaction is our priority, and we are here to help you. Please do not hesitate to contact us directly so that we can resolve your return request as soon as possible.
Best regards,
The Abpconcept team
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Bernd K.
Rating: 1 out of 5
following a purchase from 27/03/2026
Colour does not match picture and no reply to e-mail.
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Thomas B.
Rating: 2 out of 5
following a purchase from 04/03/2026
Certainly a prestigious workshop at one time but I was extremely disappointed by the welcome and the commercial exchange. This was true both during my phone exchanges and when I visited in person. As for the making of the bracelet, the work is clean but very much overpriced. I do not recommend at all.
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Jo-Ann M.
Rating: 1 out of 5
following a purchase from 03/03/2026
I didn’t know I would be charged 85 for duty - has I know. I would never have purchased the watch
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Alistair W.
Rating: 2 out of 5
following a purchase from 13/02/2026
The strap holes are misaligned and caused my pins to bend and strip the thread. Will not bother with their rubber AP straps again
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NATHALIE M.
Rating: 2 out of 5
following a purchase from 16/01/2026
Incomplete order Apple Watch adapter that exceeds Very disappointed
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Response from Abpconcept
Hello,
We are sincerely sorry for this experience and understand your disappointment. An incomplete order as well as an adapter that exceeds do not meet our quality standards.
We invite you to contact us directly by email with your order number so that we can verify the situation and quickly offer you an appropriate solution (complement, exchange, or adjustment). Your feedback will also be forwarded internally.
The Parisian Bracelet Workshop
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Pierre L.
Rating: 1 out of 5
following a purchase from 07/12/2025
Granulated and not smooth bracelet, the holes to pass it to the watch are too low, customer service is not at all up to par, they don't know much. Avoid
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Dragan B.
Rating: 2 out of 5
following a purchase from 10/11/2025
It looks like calf
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ALEXANDRE S.
Rating: 2 out of 5
following a purchase from 03/11/2025
I ordered a bracelet with a black buckle, I received a metal grid buckle
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Response from Abpconcept
Thank you for your message. It seems there was an error with the received loop. In order for us to rectify this quickly, could you please contact us by email? We will take care of it immediately.
The Parisian Bracelet Workshop
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Hugo V.
Rating: 1 out of 5
following a purchase from 24/10/2025
The problem is that the metallic sub-loop, which is in direct contact with the skin, is too thick and this quickly causes discomfort on the surface of the skin. Too bad....
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Christopher S.
Rating: 2 out of 5
following a purchase from 08/10/2025
The strap arrived on time, but the inner lining was not the colour I ordered, plus the size and shape of the alligator leather makes the strap form an angular shape around my wrist, rather than wrapping around like a premium product should
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Mart U.
Rating: 1 out of 5
following a purchase from 04/09/2025
I have not received my order and ABP is unfortunately not answering my e-mails.
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Antoine D.
Rating: 1 out of 5
following a purchase from 10/09/2025
Error during shipping and I have no news about the bracelet that should have been sent to me
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Thierry G.
Rating: 2 out of 5
following a purchase from 07/09/2025
The product looks like what I ordered (the pouch), but the problem is that there was no watch holder in the two pouches, as indicated on the website. After sending an email to report the issue, I received a quick response telling me that they would send me what was missing.
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Stephen W.
Rating: 1 out of 5
following a purchase from 21/08/2025
The strap was hard plastic.
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Jean B.
Rating: 2 out of 5
following a purchase from 23/07/2025
Bracelet of very good quality but 15 days delay between order and receipt which is huge.
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Geoffroy G.
Rating: 1 out of 5
following a purchase from 05/07/2025
The size of the bracelet did not match at all
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Olivier L.
Rating: 1 out of 5
following a purchase from 07/07/2025
I just picked up a Vulcain Cricket, entrusted to ABP for revision and replacement of the alarm push button. The one that was installed is not the same as the original. I now have a watch that looks like a non-compliant copy of the original. This was done without asking for my opinion, and more sadly, without informing me during the return. Perhaps they thought I wouldn't notice anything. Until today, I was a very, very satisfied customer of ABP, whom I recommended just two days ago during a discussion with colleagues, or last week with Japanese friends. If I had known...
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aleksei K.
Rating: 1 out of 5
following a purchase from 10/06/2025
the tools that were together with the bracelet do not detach the old one
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Response from Abpconcept
Hello, After many comings and goings, I just received it..... Great! Thank you very much
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Alain P.
Rating: 1 out of 5
following a purchase from 10/05/2025
I had to re-glue the strap after the first use...
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Ralph G.
Rating: 1 out of 5
following a purchase from 12/04/2025
Terrible service, parcel was lost, nobody seems to care, no answer to emails, on the phone only excuses, no refund after 4 weeks of order - please avoid this seller at all cost
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Adilson O.
Rating: 1 out of 5
following a purchase from 02/05/2025
its a aliexpress 15 dollares strap, ABP Definetely sells high quality straps but not this unbranded ones (guess for a reason)
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Roberto F.
Rating: 2 out of 5
following a purchase from 13/04/2025
It’s ridiculous that I have to pay so much to shop a watch strap to Canada. The strap arrive very quickly (a few days); however, I don’t need it to arrive that quickly. Use a standard envelope & stamp and let it arrived in two weeks. Free shipping over €300 is also not ideal. Please work on the shipping costs / otherwise you have lost me as a customer.
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Pascale M.
Rating: 1 out of 5
following a purchase from 05/04/2025
The bracelet is not pretty and the quality is mediocre, I am very disappointed.
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Response from Abpconcept
Hello Pascale, our denim fabric bracelet is true to its description on the site. I am sorry that its appearance does not suit you. Please feel free to contact us if you would like more photos of bracelets before your next order. Have a nice day, The ABP team
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Ignacio B.
Rating: 1 out of 5
following a purchase from 02/04/2025
Meses antes compré dos correas en color negro y esta última no se parece en nada. Ni tacto, ni moldeable, ni calidad. Una lástima.
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Yan A.
Rating: 1 out of 5
following a purchase from 21/03/2025
First bracelet ordered and very disappointing quality.
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Response from Abpconcept
We are sorry to hear that your first experience did not meet your expectations. Please feel free to contact us directly so we can discuss this and find a solution together at [email protected].
The ABP Concept team
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Juan B.
Rating: 2 out of 5
following a purchase from 17/02/2025
I purchased the Rolex Pepsi and Rolex Batman matching bracelets to match my watches. The shipping was fast and easy. However, the bracelets are very, but what i mean very small. These things are tiny. I have a 6.5 inch wrist and they still looked small. All the bracelets look nice but just beware they are tiny.
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Guillaume B.
Rating: 1 out of 5
following a purchase from 14/02/2025
Poor quality article, disappointed
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Floris V.
Rating: 2 out of 5
following a purchase from 03/02/2025
Unresponsive customer service, uncomfortable Breitling clasp & leather dye that is already coming loose… would not recommend. Leather itself is of sufficient quality though.
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Patrick T.
Rating: 2 out of 5
following a purchase from 16/01/2025
Size problem according to wrist measurements given for selection: too small
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Response from Abpconcept
Thank you for your feedback. We are sorry that the size does not correspond perfectly to your expectations. Please do not hesitate to contact us so that we can find a suitable solution.
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Nicolas C.
Rating: 1 out of 5
following a purchase from 02/12/2024
Same "Made in China" products as on Amazon but 3 times more expensive
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VIVIENNE O.
Rating: 1 out of 5
following a purchase from 29/11/2024
I ordered burgundy colour, was sent purple.
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Rob P.
Rating: 1 out of 5
following a purchase from 21/11/2024
I received the items promptly however I have since contacted ABP concept regarding a return request and have had no response to the request. Poor communication - unsatisfied customer.
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Mickael I.
Rating: 1 out of 5
following a purchase from 15/11/2024
Hello, I still have not received my order. I contacted you today without success. The experience is not at all recommendable.
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LoZi
Rating: 1 out of 5
following a purchase from 24/10/2024
Clearly this is no longer the workshop I once knew.the saleswoman got bogged down in her own jargon to make me a bracelet that doesn't give me satisfaction and doesn't resemble the one that could suit my watch.customer satisfaction is not one of this boutique's concerns.I strongly advise against it.
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Evans
Rating: 1 out of 5
following a purchase from 07/10/2024
If you don't want to deal with disappointment and frustration due to an undelivered item that was marked as delivered, and receive no assistance from this watch company, it's best to avoid making any purchases from them. The customer service is unsatisfactory, and I suspect discriminatory behavior, especially towards foreign individuals. My strap never arrived, complained the next day because I thought I would find it in a safe spot or my neighbors but nothing was found.
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??
Rating: 2 out of 5
following a purchase from 26/09/2024
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.
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??
Rating: 2 out of 5
following a purchase from 26/09/2024
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.
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Junmin P.
Rating: 2 out of 5
following a purchase from 20/09/2024
The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.
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Avellaneda
Rating: 1 out of 5
following a purchase from 31/07/2024
For those looking for appearance over quality, you've come to the right site. After 2 months' use on a high-end watch, the leather ran off, and after-sales service offered to send the bracelet back so they could glue it back on, but this is like putting a patch on a wooden leg.
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