★★★★★
based on 2905 reviews published
Latest customer reviews
In one word: perfect! I ordered a wedding gift from Aden, they contacted me by phone to let me know how long it would take to create the jewelry, they packaged it very well and sent a small message dedicated to the recipient. I sincerely recommend this company!
Fast delivery. The pendant is very pretty as shown in the photo. I am very happy with it.
Meets my expectations
A 1st purchase: earring damaged but exchanged on the spot Another purchase: only one earring delivered out of 2 but sav quickly validated the refund by contacting them by 3 different means anyway. In short: no parcel preparation or quality control, but good after-sales service.
Waiting time too long (over a month). Disappointed with the size of the buckles, even though the actual size is indicated on the site. The icing on the cake is that the frame is so thin that one of the two buckles broke off at the stem. Note that we didn't force it at all. The warranty conditions are so well thought out that we don't see how we could get a refund. The result is a pair of earrings we can't wear as they are, at a cost of over €271. Two stars for the quality of the packaging, which I have to admit is always impeccable. But it's not the container that's usually worn.
Beautiful presentation, beautiful ring. Coli received a little later than if ordered from maty, except we go direct. Otherwise very good.
Thank you very much for your positive feedback on the presentation and quality of the ring you ordered. We are delighted that you enjoyed your purchase.
As for the question of delivery times, we would like to point out that even if you had ordered from Maty, the delivery times would have been similar. Indeed, as designers and manufacturers, our jewelry is often made to order, which can mean slightly longer lead times than jewelers who have stock ready to ship. This is also what makes our jewels so special, each one being made with care and attention.
Nevertheless, we are always ready to listen to our customers and constantly strive to improve our services, including our delivery times. We are grateful for your patience and hope you will continue to enjoy your ring for many years to come.
Yours sincerely
The Aden team
All good except transport in Spain
I would like to thank Frédéric for his professionalism and for keeping his word.
Very beautiful rings, corresponds in all points to Ad, fast delivery, I needed to put back to the size of ring SAV, very reagent with a very good reception. Would recommend. Mustapha,
Very friendly customer service and good advice.
Satisfied with the product and delivery time;
Fast delivery and careful packaging. The necklace is even more beautiful in person. My wife is delighted.
The faceted topaz on this necklace is a true work of art. Bravo to Aden for this unique piece that is sure to impress.
I'm delighted with my necklace, I ordered the custom ring 😉
I'm absolutely delighted with my new amethyst over rhodium-plated silver earrings from Aden. The stone is a deep purple that stands out wonderfully on matte skin, as can be seen in the photo. The contrast is striking and enhances both the skin and the stone 😉
Delivery could be faster given the price. The item at first glance meets expectations
Thank you Aden for being so professional and attentive. Nice package, well wrapped, discovered as a birthday gift. Very good quality silver jewelry.
Product as described
It was a 1st, fast delivery, the gift wrapping was superb. Customer service by phone for any information very simple and very pleasant. The jewels worked! Simply perfect, I highly recommend it!
We sincerely thank you for your positive feedback and recommendation. We are delighted to hear that your shopping experience with us was satisfactory.
At Aden, we attach great importance to the quality of our products and services. We are delighted to hear that delivery was prompt and that the gift wrapping was appreciated. In addition, we are pleased to know that our customer service was able to respond to your needs in a simple and pleasant manner.
We strive to offer our customers a perfect shopping experience, and your feedback encourages us to continue our efforts.
Thank you again for your trust and recommendation. We look forward to serving you again in the future.
Super happy with my pretty lizard set in mother of pearl abalone, nice packaging, it's the gift of my 2 daughters for my birthday! Really splendid! See you next time !
Fast delivery, beautiful jewelry, very well presented.
An ideal choice for a birthday gift, much appreciated for its sparkle.
I was looking for authenticity and shine, and these Aden topaz curls exceeded my expectations!
This jewel was an excellent choice for my fiancée's birthday.
This purchase from Aden is a pure pleasure. The necklace is as comfortable to wear as it is beautiful to look at.
Very nice jewelry in labradorite and moonstone. Pleasant and attentive salesman. I am very happy with this first purchase from Aden.
Model conforms, deadlines respected, beautiful presentation of the gift package
Fast and careful shipping, the jewel corresponds to the description. I am happy with my purchase.
At the top but many super teams I repeat strongly to order
CORAL RING AND CORAL SCARABEE PENDANT BEAUTIFUL FINISH OF SILVER. BRAVO
Perfect as every purchase made at Aden. I recommend
Very good online jewelry store. Very serious. Good quality products. I recommend
The Aden team
Very responsive and professional, I will come back
Very Satisfied!!!
Fast delivery and conforms to my expectations
Small problem at the time of the reception but very quickly managed by the soap
Very nice ring Very professional and friendly after sales service I recommend
Satisfied with my order.
Very happy with my purchases
Good product, satisfied