/10
★★★★★
based on 250 reviews published
★★★★★
based on 250 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I am still waiting for the refund of a returned item received more than a week ago!
Walter J.
purchased on 24/01/2026
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Answer from ADP Guitar Parts
Hello,
We apologize for the delay regarding the refund of your pickguard.
For orders placed via eBay, the refund can only be triggered when the return is marked as shipped on the platform, with the tracking number provided.
In the absence of this information, processing may indeed take a little longer. The refund has since been processed.
Best regards,
Etienne
We apologize for the delay regarding the refund of your pickguard.
For orders placed via eBay, the refund can only be triggered when the return is marked as shipped on the platform, with the tracking number provided.
In the absence of this information, processing may indeed take a little longer. The refund has since been processed.
Best regards,
Etienne
1
/5
★☆☆☆☆
Unable to fit the locking mechanisms on LesPaul Studio, the holes are huge, the guide piece swims in it.
Didier S.
purchased on 30/11/2025
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Answer from ADP Guitar Parts
Hello,
Thank you for ordering from us and for taking the time to share your feedback.
The dimensions of the tuners are indicated on the product sheet to avoid any incompatibility.
Following your message, I contacted you directly to recommend a set of adapters compatible with your Les Paul Studio, which you then ordered.
Not having heard back from you, I hope the installation went smoothly and that you can now fully enjoy your new tuners.
I remain available if you have any questions.
Best regards,
Etienne
Thank you for ordering from us and for taking the time to share your feedback.
The dimensions of the tuners are indicated on the product sheet to avoid any incompatibility.
Following your message, I contacted you directly to recommend a set of adapters compatible with your Les Paul Studio, which you then ordered.
Not having heard back from you, I hope the installation went smoothly and that you can now fully enjoy your new tuners.
I remain available if you have any questions.
Best regards,
Etienne
1
/5
★☆☆☆☆
Le produit conseillé par ADP Guitar et acheté ne correspondait pas à ce que je souhaitais. Et le prestataire livraison s'est trompé de point relais.
Filipe M.
purchased on 14/11/2025
Answer from ADP Guitar Parts
Bonjour,
😊 Après tous nos échanges, votre note nous paraît un peu sévère. Nous sommes vraiment désolés que les vis n’aient pas répondu à vos attentes.
Nous vous avons conseillé avec les informations dont nous disposions, et vous avions proposé un retour à notre charge et un remboursement.
Pour la livraison, il arrive que Mondial Relay modifie le point de retrait si celui choisi est saturé ; nous comprenons la gêne occasionnée.
Merci pour votre retour.
Maëlle
😊 Après tous nos échanges, votre note nous paraît un peu sévère. Nous sommes vraiment désolés que les vis n’aient pas répondu à vos attentes.
Nous vous avons conseillé avec les informations dont nous disposions, et vous avions proposé un retour à notre charge et un remboursement.
Pour la livraison, il arrive que Mondial Relay modifie le point de retrait si celui choisi est saturé ; nous comprenons la gêne occasionnée.
Merci pour votre retour.
Maëlle
1
/5
★☆☆☆☆
The mounting holes do not match
Bruno R.
purchased on 27/09/2025
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Answer from ADP Guitar Parts
Hello, and thank you for your feedback.
I am sorry to hear that the mounting holes did not match on your pickguard. This is a problem I do not usually encounter with this model. I tried to contact you to learn more about your guitar and to offer you a solution or a return at my expense, but unfortunately, I did not receive a response.
Please feel free to get back to me, I would be happy to find the best solution for you.
Best regards,
Etienne
I am sorry to hear that the mounting holes did not match on your pickguard. This is a problem I do not usually encounter with this model. I tried to contact you to learn more about your guitar and to offer you a solution or a return at my expense, but unfortunately, I did not receive a response.
Please feel free to get back to me, I would be happy to find the best solution for you.
Best regards,
Etienne
1
/5
★☆☆☆☆
Great, really satisfied with all my orders on ADP, VERY PROFESSIONAL and quick processing and attentive to the customer. I recommend ADP for anyone looking to order. CONGRATULATIONS
Lucien F.
purchased on 22/06/2025
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