Customer reviews of AIR AND ME

Fast delivery, no worries.

The product is not very quiet and uses more electricity than I thought, but it's efficient.

Tracking information is not available on my mobile version. Otherwise, very good.

Informative and well-structured

Well, too bad they removed a humidifier that was better than the one I had to buy to replace it.

satisfied

Correct, but please note that the 48-hour delivery time indicated on each page of the site is only an indication...

Pretty straightforward site, except for access to address modification. I had to start all over again.

very well thank you

Very good

There are 2 things: 1) the site, to be improved: - When you're on the page of the fan in a certain color, you can't see the choices of the others, you had to search for the brand (airain) to get the individual pages for each color.
- For delivery it's not clear: from a certain price (e.g. 2 fans) you get a discount but it's for France (logical but you don't think about it), for abroad it's by weight.
- Anyway, I wanted 2 because even that's a limit when you can barely open the windows, hardly any air, too little to refresh and still a horrible racket (and facing south so no effective north wind even with a net). 2) products, 2 brass fans: - I've been looking for a decade and the small one I had died 3 years ago. It's very hard to find quiet fans, and these ones have multiple speeds!
- Small note however, the blades make a resonance even at low speed, the note depends on the material, wood higher than champagne. With ambient noise or even with micro wax plugs (in a quiet place or when I close the windows completely when it's cold) you hear absolutely nothing. Without plugs, it's barely noticeable among the vmc, fridge etc. I didn't immediately understand that this was the case.
- Apart from this little problem, they're still the quietest except for the little one I had a long time ago that I could put a few centimeters away from me. I put them on the table 1m from the bed, making a draught: 1 facing me and the other at an angle towards the slightly open window. The conditions in this dwelling are hardly worse, but with this system the situation is downhill, with a purifier whose fan makes an additional draught and I'm going to install a refreshment unit with ice which I hope will allow a normal situation.
Very friendly and competent customer service.

Well done site. The advisors took the time to inform me so that I could make the best choice for my situation.

The 5-year manufacturer's warranty is not indicated by airandme. Consumables (HEPA filters) corresponding to the device are not on sale on the site.

Delivery and filters OK

delivery a little early, but on schedule

All right!

Very fast order-taking and delivery. Neat packaging Please indicate on the site whether the anti-germ roller can be used with the Solnan humidifier.

Everything went well, apart from the haphazard delivery...

Ras.

Site quite explicit on the products! Fast delivery, perfect !

Satisfied

Fast delivery

Product conforms to my expectations. Delivery by GLS laborious...

Very good product, but would need some sort of handle to lift or move the unit.

rapid response from customer service

very easy to get what you need and fast delivery

Satisfied

Google said that the messages you sent me when I ordered and paid could be spam or phishing ...

Strong enough not to tear

satisfied, good responsiveness

A message was sent from the site telling me that the relay point I had chosen could not receive the parcel. This message was ambiguous and implied that the delivery would be made via another relay point. So I sent a message asking for clarification. No reply. In the end, the delivery was made to my home, but I was not informed.
Fortunately, I was at home.

well

Shipping / delivery time not respected

Lack of photos

Well-designed site

Quite simple to place the order. The first time I tried in December, it didn't work because of a computer problem. This time, in January 2022, all went well for the order. I was a bit upset about the delivery because the driver came earlier than he said he would, so I wasn't there. He delivered to a neighbor's house, but hadn't warned me and hadn't told me where. A simple note in the letterbox would have been enough for the delivery to be satisfactory.

Serious.

RAS on time delivery

All clear on the site

apart from the very wide range of delivery times, which kept me at home, everything went smoothly. Telephone contact with precise information on the breakdown of my old dehumidifier and the decision to change it. The new unit is up and running in my cellar.