Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
great device the only drawback is the impossibility of turning off the blue LED despite the instructions as well as the luminous display on the device during the night which forces me to turn it off to be able to sleep because the brightness is far too strong too bad because it is extremely quiet and efficient unfortunately I wouldn't take another one because of this lighting problem .... really too bad
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2021
Nickel, as soon as ordered, as soon as received. I was looking for a filter compatible with my humidifier, I contacted the site which gave me the compatible filter.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
good fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
Clear website and extremely fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
So far, no problems with my order. Not enough experience to judge objectively!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2021
the site is well designed and easy to navigate
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2021
EO diffusion satisfactory, easy to use, but not very aesthetic, too plastic.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
I asked a question, answer the next day (product made in China). Delivery time by Chronopost correct. On the other hand, the price of the product increased significantly in one day, and this on all the selling sites. In fact, there's no such thing as competition!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
apart from the long out-of-stock condition
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
I'm having trouble getting my invoice, although the delivery was impeccable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
Fast and accurate delivery by Colissimo with signature
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Bright and airy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Fast delivery and impeccable packaging.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
I'm not giving it 5 stars because the box arrived with bubble wrap around it. So you could see through what it was (which in itself isn't a problem), and I don't see the point of the bubble wrap around the cardboard box containing the product, which is well padded with polystyrene.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Well-announced and well-arrived delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Perfect. Product absolutely as described.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Site clear easy to use ordered on Monday package received Wednesday very good responsiveness Satisfied with the product installed in the cellar with high humidity
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Pleasantly clear site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
Satisfactory product. Problem with ambiguous instruction manual and electrical safety reported by telephone.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
Very satisfied with the speed of delivery. The site is easy to navigate. Too bad there are no customer reviews for each item.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
Product easy to find on the site to order. Only downside: we couldn't find the fasteners to fix the filters, so we had to remove those from the old one, taking care not to break them, then clean them in vinegar (limescale). We managed to do it once, but I doubt we'll be able to do it again without breaking any. You should sell these fasteners on your site.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/01/2021
Before I placed my order, the site did not respond to specific questions asked 2 times and contrary to promises of a quick response.
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Response from AIR AND ME
Dear customer, We are surprised by your review, we have no record of your questions, which we would be delighted to answer, customer satisfaction being our priority. You can reach us via the contact form on our website or by phone on 0972 232 232 (not surcharged) from 9:00 to 18:00. Best regards, Customer Service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Suitable for maintaining a room already heated to 18° Aesthetic and quiet
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
Nothing to say
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
fast services
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Well on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Good value for money.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Difficulty finding consumables. I had to place a second order, losing the benefits of the promotion.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Fast delivery, just one small problem: I couldn't find all the consumables.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
Product delivered promptly. Missing drainpipe mentioned in description not included in box. Wrong description a priori as mentioned absent on manufacturer's website and manufacturer's explanatory note of reason for its absence in the box.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
Product meets my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
No worries
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
very good site. Easy to use. Only the " track & trace de GLS " did not work because the code was not completed when I confirmed my order. Not bad but annoying.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/09/2020
reactif et leurs article sont de qualité
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/10/2020
Product delivered by parcel relay on time and as expected. 2nd order on the site with no worries.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
- Site navigation could be improved - Products are of good quality and delivery is fast - Customer service responds to e-mails within a day.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/09/2020
Fairly easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
order conformed and arrived quickly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/07/2020
It's a good site, but stock-outs are long. We need more stock and French manufacturers.
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