★★★★★
based on 1869 reviews published
Latest neutral customer reviews
ATTENTION. We purchased a dehumidifier for our sailboat. When we wanted to run it on our boat's battery, we had to buy a "cigar lighter" plug. ATTENTION, the plug sold by this site does not include the "cigar lighter", only the connection plug and its two wires! At 15 euros each, delivered. This is way overpriced. Sincerely
Humidifier filter. I recently placed an order for filters. There were no instructions inside to explain how to use them. I had to go on the net to understand otherwise I almost sent it back thinking it was the wrong order.
With air naturel, you can breathe deeply. you can trust air naturel. They are friendly by phone, reliable when a product is not available, you are notified by email immediately. your product is delivered within 2 or 3 days following your order. I recommend this site.
Decu by the price. Same model 15% cheaper on other sites including delivery. Unfortunately I noticed too late after ordering directly from airnaturel!
A "mixed" experience which in no way detracts from the seriousness of AIR NATUREL . My order took almost a month to be delivered, but once AIR NATUREL became aware of this excessively long delay, they immediately took the necessary steps with the carrier, and the problem was resolved within a few days. My opinion of the Buldair and Buldair junior devices: they're attractive, don't take up much space, are relatively quiet and are very easy to use; I would, however, have preferred their effectiveness as air purifiers to that of essential oil diffusers. It's also a pity that Buldair junior doesn't come with a mains plug (as it's also intended for use in a small children's room). That said, the quality/price ratio of these products in no way makes me regret their purchase, and I'd recommend them without hesitation!
Very good products. The product itself is superb, works very well and the scents are very pleasant, but for delivery in 48 hours you'll have to iron.
I suffer rhinitis due to my allergy against house dust. I deceided to purchase this product, attracted by its easiness for changing filters. It really works so that I_x000D_am totally satisfied with this.
Apart from a small stock shortage, delivery was trouble-free and the packaging very correct . Unfortunately, it's too early to assess the product's efficiency and power consumption.
Could do better. The products are satisfactory but the delivery charges are very excessive. I ordered filters and delivery cost me almost half the price of the filters. That's too much!
Wrong humidity measurement. A fine device, which would be perfect, if the humidity measurements it transmits, and therefore takes into account for its operation, weren't 10 to 12% higher than reality. For example, this one indicates 50% humidity when in reality it's only 37 to 40% (measured by several other devices), which means that in auto mode it doesn't work, as this mode is only triggered below 45% H°...!!!! This is a pity, because all the benefit and interest of this device is therefore reduced.
Disappointed with the shipping of my order. I ordered a product at the beginning of December and received it more than a month later. I was really disappointed by this delay, especially as the site didn't reply to my email asking about the status of my order and didn't make any commercial gesture to apologize for the delay!
Difficulty with humidity percentage. This is my 2nd unit. For the first one, I thought my room volume was too big, because I wasn't getting the desired humidity level (60%). I opted for a much more powerful dehumidifier from Air Naturel. I couldn't get any more information about my choice. In use, for the first few days, I had to use 20 to 25 l. per 24 h., and now, after a little over a month's use, I'm using 4 l. maximum per 24 h.. The only explanation I've found: high ceilings and wood panelling covering them. Undoubtedly, wood is a great moisture absorber.
I chose this model on the seller's website, thinking it met all the criteria I wanted. However, once I consulted the instructions, I discovered that this model is not recommended for my water, which is heavy in limescale. The instructions recommend another model for high-limestone water. Why didn't you say so on the website? Why not make a selection of models on the site according to the limescale content of the water?
Not effective MEACO 10L . The advertisement states 10l. of water per day of dehydration. In a humid room , during 24 hours we collected 20 cc. of water !!!!!!!!!!!! In the laundry drying room, after 4 hours, 25 cc. of water was collected! I'm disappointed with the MEACO 10L.
Delivery to be reviewed. Good price, fast shipping, but delivery leaves something to be desired! Air Naturel did not inform me of the delivery date. The Colissimo parcel arrived in our absence without warning. The Post Office did not deliver a second time. We were obliged to collect the bulky parcel weighing 15 kgs from the poste restante. Fortunately it wasn't a fridge or a washing machine!
BAD SURPRISE IF YOU CHANGE YOUR OPINION. I ordered 2 products delivered by COLIS RELAIS, I wanted to return 1, it turned out that the return is at MY EXPENSE. I'm used to ordering online, and I'm very disappointed by this way of working. The return by Colissimo would have cost me almost as much as the product. So if you're not sure, don't order because you HAVE NO RIGHT TO ERROR or to reconsider your purchase.