Reviews AIR AND ME

Top!

This is my 4th purchase from Air Naturel and I'm always satisfied with the service and delivery. The plus point: the site is extremely clear and well designed. The selection advice is also very good. Just a small delay in shipping for which I took one star off but after my call they were very responsive and the problem was solved. Great experience.

Perfect. Impeccable delivery tracking. Very competitive prices.

I find it annoying that the order is cashed and that there is no verification that the order has been sent. I had to call three times for my order to be sent, even though it had already been cashed for over a week. It's likely that there was a computer problem, but it would still be normal for there to be a check made between collections and orders sent, especially when the general terms and conditions of sale state that collection is made when the order is dispatched.

I've just started it up and my humidity level is slowly rising.

No comment

Perfect service

Fast, quality service

To be recommended

Never disappointed with the children's humidifiers.... a real plus. Orders always received promptly.

Ras deadline met impeccable.

Very good

Ras top

Well

Fast, product meets my expectations.

Because of La Poste, my parcel never arrived. Air Naturel can only take note of the delivery setbacks.

Clear.

Very good transaction

Punctual, impeccable delivery.

Site I recommend 100%

WELL

Satisfied order

ON-TIME DELIVERY

Satisfied with the speed of delivery but after-sales service more than disappointing after 1st use of the product. I called the very next day to report a fault that was more than annoying when using the column fan (squeaking, rattling noise in oscillating mode), bearing in mind that I'd noticed a problem with the finish, with the bottom of the plastic column showing an offset and inevitably catching on the circular support, whose coating was already damaged after one day due to rubbing. The "adviser" tells me she's never had this feedback, that there's no solution. For a €99 column that squeaks and rattles as soon as you use it, and the coating crumbles after a day, I ask for an exchange at least, wanting to remain confident about this product, but no, she tells me it's impossible! On the other hand, she does tell me that I'll have to pay the shipping costs no matter what, so I give up and end up with a very pretty column that's certainly easy to use, but with a flaw that damages it and makes it usable with earplugs. Quite simply, I feel ripped off.

My order arrived faster than the website expected. Impeccable packaging. Thank you Air Naturel!

The store hours were not displayed correctly but it worked fine in the end.

Very good, serious service, fast delivery (within 48 hours), I recommend it.

Complete appliance. Good workmanship. Some problems with delivery, but this was sorted out by Sales. The plus im indicates room temperature and is very quiet.

Received on time and as described. I only regret that the product does not display the percentage of humidity it finds in the room.

Fast service. Delivery times respected

Clear and rapid

Very fast service and neat parcel. TB

Correct ordering procedure

As described.

As usual, everything is perfect and fast

Very good

I am also very satisfied with the speed of shipment.

Fast shipping as per item offered

Fast, secure delivery, top packaging and top quality products! Just perfect!

Absolutely satisfied with the delivery time and perfect packaging