/10
★★★★★
based on 4448 reviews published
★★★★★
based on 4448 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Error with one of the bottles I ordered in the tanned skin set and received in a plastic bag instead of the specific box I should have received.
Amelie D.
purchased on 24/05/2025
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2
/5
★★☆☆☆
Hello, The deadlines for delivery were met, nothing to say on that side. However, one item was missing, and there were paint residues present in the airbrush, after reporting, no responses were provided. Manuel ESTEVEZ
Manuel E.
purchased on 20/05/2025
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2
/5
★★☆☆☆
For the good reason that there was a jar covered in paint in the package and this is already the 2nd time I have an issue with your company. I am wondering if I will order from you again. Have a nice day.
Dimitri S.
purchased on 25/04/2025
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3
/5
★★★☆☆
Fast delivery, unfortunately the wrong item, but it might have been my fault.
Malte B.
purchased on 26/04/2025
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3
/5
★★★☆☆
The product I ordered was out of stock at the time of delivery but not at the time of ordering; I have doubts about the inventory management.
Philippe D.
purchased on 12/04/2025
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2
/5
★★☆☆☆
One nozzle arrived broken. No information on the assembly of the nozzles. The needle and nozzle do not work well, it's not really adaptable.
Daniel D.
purchased on 28/03/2025
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3
/5
★★★☆☆
So I only give 3 stars because the delivery (promised in 48h) was a real disaster (first order for me). Why use UPS even nowadays? More than a week of waiting, without any real information about what was happening. The package stayed 6 days 20 km from my home. I placed another order since then, we'll see how long it takes this time. For the price, it was more expensive than on another competing site but since a fast delivery was promised, I preferred to pay a little more... I regret it now because the promise was not kept.
Erwan J.
purchased on 27/03/2025
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3
/5
★★★☆☆
It is easy to handle.
Lala Harinirina R.
purchased on 26/03/2025
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3
/5
★★★☆☆
Delivery is not great, few options for pickup points, As for the ordered product, I do not recommend it. Not very effective against acrylic inks, doesn't clean much, it just lubricates. Nothing to do with the one I usually use.
Jérôme J.
purchased on 12/03/2025
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2
/5
★★☆☆☆
I did not receive the ordered goods to the extent that I had ordered. The seller changed the order without my consent and shipped it to me. As a result, I incurred additional costs because I had to order the undelivered goods elsewhere.
Tadeusz G.
purchased on 12/03/2025
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3
/5
★★★☆☆
Having already placed a number of orders and despite forgetting to ship 2 out of 17 references paid for (Vallejo paints), the team finally sent me the missing refs (good response from after-sales service) after a few technical hiccups that were quickly corrected. I'd like to thank the team for their responsiveness. I recommend this site
Christophe B.
purchased on 03/03/2025
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3
/5
★★★☆☆
Product already ordered several times . The bottom size and the top size are much cheaper than the size I ordered ....product fine line fbs red ....
Serge B.
purchased on 26/02/2025
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2
/5
★★☆☆☆
There was an error in my order. I did not receive the right jar.
Maxime Q.
purchased on 18/02/2025
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2
/5
★★☆☆☆
Unfortunately no e-mail address available, sorry for concerns
Dietrich G.
purchased on 05/02/2025
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3
/5
★★★☆☆
Wrong engraving dimensions, tiny result!!!
Guy C.
purchased on 03/02/2025
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2
/5
★★☆☆☆
No response to emails
Krzysztof P.
purchased on 23/01/2025
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3
/5
★★★☆☆
Parcel sent very quickly & item very well protected. Responsive after-sales service in my case. Unfortunately there was a... "hiccup" in the process, a return and a fairly FAST refund were requested. The error is human, I will try a second time but not immediately. *General tip: Always use PayPal for all internet purchases!
Stephane D.
purchased on 09/01/2025
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2
/5
★★☆☆☆
A missing in my order, report to their store no response, not serious ...
David D.
purchased on 08/01/2025
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2
/5
★★☆☆☆
I have not received my order
Frederic C.
purchased on 29/12/2024
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2
/5
★★☆☆☆
Fast and efficient shipping. However, one of the products did not correspond to the description on the site. I contacted the company by email to ask for a solution. I was told to contact them by phone. I was never able to reach them during their opening hours. As a result, I currently have no viable solution for the product I ordered and have not received.
Quentin D.
purchased on 27/12/2024
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2
/5
★★☆☆☆
Package received but 3 "Cleaner" bottles leaking. Shock on shipping carton: is this the cause? Please reinforce your parcels and make sure that the bottles are closed. Best regards.
Kornel B.
purchased on 24/12/2024
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2
/5
★★☆☆☆
I thought I'd have a nice box to put the aero in, but I didn't! The photo is not at all representative of what I received.
Marine T.
purchased on 27/11/2024
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2
/5
★★☆☆☆
Delivery problem, why pay for fast delivery and get it in no time?
Gregory D.
purchased on 22/11/2024
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2
/5
★★☆☆☆
Order delivered to another UPS relay point than the one initially chosen (Sceaux instead of Fontenay) and a detour via Bagneux! UPS is not reliable.
Georges G.
purchased on 14/11/2024
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3
/5
★★★☆☆
AerographeDiscount, always very professional, fast delivery and quality products. I paid extra for a delivery to my home, I waited all day at home, they did not show up and they delivered to a relay point. There's no point in charging more for a service that isn't provided.
Martha R.
purchased on 13/11/2024
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2
/5
★★☆☆☆
Unfortunately, I ordered 4 items in 3. times in less than an hour and left 2 messages asking them to send me all 3 orders in 1 shipment and refund the other 2. No answer nor discount/refund. Too bad...
Johann M.
purchased on 11/11/2024
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2
/5
★★☆☆☆
I'm waiting for the complete invoice with the aerograph prince august and the compressor MLD RM2600 THANK YOU FOR SENDING IT TO ME BY RETURN E-MAIL
Dominique L.
purchased on 26/10/2024
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2
/5
★★☆☆☆
To tell the truth, I have mixed feelings about it. Fast delivery, well packaged, in short perfect..... but I was missing a painting and I had another one in duplicate. Probably a human error, so it wasn't too serious, but I didn't get the full order I'd expected, so I couldn't put 5 stars on it.
Guillaume P.
purchased on 14/10/2024
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3
/5
★★★☆☆
Very good service and delivery too bad the site is not as explanatory ... but very good product
Dilan B.
purchased on 12/10/2024
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2
/5
★★☆☆☆
Unit received incomplete. Reported the same day. To date, still not resolved.
Serge D.
purchased on 10/10/2024
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