★★★★★
based on 4944 reviews published
Latest neutral customer reviews
Hello, UPS shipping costs 35 euros (international to Switzerland), for a piece costing 40 euros! First order ... and my last !!!!
I will wait until Monday to find out the return address and will ask for a refund!
Ordered 2 products and made a mistake on 1. Not a very serious storekeeper.
Fast enough but not the right product
Aerograph inutulisable.SAV défaillant .décu
Fast, well-organized service, but this time the packaging was not as careful as it had been for my previous orders, which was a bit of a shame.
I asked for all the seals for the heel to be sent over the phone with this order, which I never received...
I think you should change carrier collisimo , delivery systematically in retrad for my part, no information . The parcel still hasn't arrived. I tried to phone you and nobody picks up, that's why I put only 2 stars in my opinion. Sincerely
SHIPPING COSTS A LITTLE TOO HIGH. THEY ONLY ALLOW YOU TO TAKE 3 BOTTLES OF PAINT, FOR EXAMPLE.
I made an order for 200€ and it was sent by DPD. After a few days I saw that my order had been delivered, but I haven't received anything. I contacted DPD and they told me to contact the store, but I never received any answer from the store. Finally my parcel was delivered by my nice neighbor who lives a few kms away. So neighbor 55, customer service 05, 2 stars because the products are good.
After registering I received an email confirming my registration. So far so good. The problem is that in this email my password was displayed in clear text. I don't see that anywhere else. I need to make a change as soon as possible. Another little problem: my order arrived without the compressor. I had to go through customer service, but it was quickly resolved.
A little disappointed because the airbrush is not part of the set, there is only the compressor + tubes, and the photo makes it look like there is an airbrush with it.
Hello,Usually I am completely satisfied with my discounte airbrush orders and that's why I come back. But this order was very badly packed. This is the first time this has happened. The paints were loose in the Mr Rapid Thinner bottle and the bottle cap was broken. About 20% of the contents of the bottle was lost - on the rest of the order! I advise you to be more careful with the packaging. Otherwise I am satisfied with the order tracking and the products.SincerelyDavid Martin
For delivery, the site only offers post at over 8E and Chronopost at 12E!!!! (with a promise of delivery the next day before 1pm, well... ok) Items (not very heavy and not very bulky) ordered on Friday afternoon, with delivery by chronopost, arrived at my house on Tuesday!!! i.e. 4 days later.Then it would be honest to specify that even at 12E shipping costs there is no order preparation between Friday afternoon and Monday morning and therefore no point in spending your money on chronopost...Unpleasant feeling of having been cheated.Disappointed.
I don't like the general feel of the store. Pink is not the color I would choose. Discount is not the word that best characterizes the store's products. Efforts could be made to improve the quality of the photos and the general ergonomics of the site.
Phone contact: OKExpress delivery invoiced: failureSMS follow-up invoiced: useless
Very good quality, compressor overheats quickly. Problem connecting air hose to compressor Customer service very good.SMS order tracking not up to scratch.
It's a pity I didn't have any prior information on how the order would be processed.
I bought an RM250 airbrush, not the most expensive but very good. A small trigger problem from the first try, I was given a tip by putting oil (DIY) the problem is still there. I received a message that a valve had been sent to me, so I'm surprised at the cause of the breakdown... New, given the price, I expected a more serious exchange than DIY.
Order quickly processed and shipped. Delivery also very fast. On the other hand, after-sales service not very reactive: in the event of a problem, despite 2 emails, no response to my request... And 1 aerograph at nearly €170 that may not work properly.
I have sent an email to complain because I received the pack with a hose not adapted to the practice of laérographe I hope that your customer service will do the necessary thank you.
Good service except delivery review your delivery partner
Waiting to hear back from 18042020, currently without reply.
I hope my questions will be answered?
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Brushes taped in bubble wrap. Result: 2 brushes are ruined, and customer service is slow to respond...I'm disappointed, I've never had any problems with Aérographe discount.
Out of 4 products ordered, 3 ok and one error. I'm waiting for a return email to know the procedure for an exchange....depuis 3 days.
I had discovered you for compressor oil, I was thinking of buying a 500ml can of Sincom32E but you are out of stock.
5-day delivery (ordered on Sunday, received on Friday), a far cry from the 48 hours advertised for a price equal to other sites of its kind.
Good store but unfortunately my last order was incomplete. I sent an email to let them know and they replied straight away that they would send me back the item they hadn't received the same day. Super reactivity... Unfortunately 10 days after .... nothing in the mailbox... so 2nd mail .... and here we go again for the wait.
Reduced score due to MIG2000 bottle not being completely closed and brush set (1 brush) not conforming.
6 days to receive an order.... disappointed.
Order arrived well, very fast and well packaged.a problem with the fitting.no reaction to the mails sent!
Fast delivery despite delivery error! Problem solved.
Order top Internet tracking top Shipping a little long
Fast, well-packaged delivery but small problem with an item delivered but not ordered.
Delivery error on product Mr surfacer 1000 instead Mr primer surfacer 1000, return at my expense and wait fifteen days for return good product. So don't try
Although the product was in stock, still no delivery, no email to warn that the tool is finally missing.....
I've been waiting for months for a back order. My e-mails are not answered, too bad!
I regret that the missing tool is not reported out of stock. I am waiting for the balance of the order.