/10
★★★★★
based on 4763 reviews published
★★★★★
based on 4763 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
After registering I received an email confirming my registration. So far so good. The problem is that in this email my password was displayed in clear text. I don't see that anywhere else. I need to make a change as soon as possible. Another little problem: my order arrived without the compressor. I had to go through customer service, but it was quickly resolved.
Oscar B.
purchased on 04/09/2021
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2
/5
★★☆☆☆
A little disappointed because the airbrush is not part of the set, there is only the compressor + tubes, and the photo makes it look like there is an airbrush with it.
Sergey P.
purchased on 24/07/2021
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2
/5
★★☆☆☆
Hello,Usually I am completely satisfied with my discounte airbrush orders and that's why I come back. But this order was very badly packed. This is the first time this has happened. The paints were loose in the Mr Rapid Thinner bottle and the bottle cap was broken. About 20% of the contents of the bottle was lost - on the rest of the order! I advise you to be more careful with the packaging. Otherwise I am satisfied with the order tracking and the products.SincerelyDavid Martin
David M.
purchased on 19/07/2021
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2
/5
★★☆☆☆
For delivery, the site only offers post at over 8E and Chronopost at 12E!!!! (with a promise of delivery the next day before 1pm, well... ok) Items (not very heavy and not very bulky) ordered on Friday afternoon, with delivery by chronopost, arrived at my house on Tuesday!!! i.e. 4 days later.Then it would be honest to specify that even at 12E shipping costs there is no order preparation between Friday afternoon and Monday morning and therefore no point in spending your money on chronopost...Unpleasant feeling of having been cheated.Disappointed.
Christophe B.
purchased on 17/04/2021
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2
/5
★★☆☆☆
I don't like the general feel of the store. Pink is not the color I would choose. Discount is not the word that best characterizes the store's products. Efforts could be made to improve the quality of the photos and the general ergonomics of the site.
Jordane F.
purchased on 11/01/2021
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3
/5
★★★☆☆
Phone contact: OKExpress delivery invoiced: failureSMS follow-up invoiced: useless
Ludovic S.
purchased on 07/06/2020
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3
/5
★★★☆☆
Very good quality, compressor overheats quickly. Problem connecting air hose to compressor Customer service very good.SMS order tracking not up to scratch.
Terry Q.
purchased on 06/06/2020
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3
/5
★★★☆☆
It's a pity I didn't have any prior information on how the order would be processed.
Patrick J.
purchased on 29/05/2020
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3
/5
★★★☆☆
I bought an RM250 airbrush, not the most expensive but very good. A small trigger problem from the first try, I was given a tip by putting oil (DIY) the problem is still there. I received a message that a valve had been sent to me, so I'm surprised at the cause of the breakdown... New, given the price, I expected a more serious exchange than DIY.
Yves L.
purchased on 11/05/2020
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3
/5
★★★☆☆
Order quickly processed and shipped. Delivery also very fast. On the other hand, after-sales service not very reactive: in the event of a problem, despite 2 emails, no response to my request... And 1 aerograph at nearly €170 that may not work properly.
Didier N.
purchased on 29/04/2020
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3
/5
★★★☆☆
I have sent an email to complain because I received the pack with a hose not adapted to the practice of laérographe I hope that your customer service will do the necessary thank you.
Patricia H.
purchased on 23/04/2020
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3
/5
★★★☆☆
Good service except delivery review your delivery partner
Dominique A.
purchased on 23/04/2020
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3
/5
★★★☆☆
Waiting to hear back from 18042020, currently without reply.
Rémi H.
purchased on 22/04/2020
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3
/5
★★★☆☆
I hope my questions will be answered?
Bruno B.
purchased on 19/04/2020
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2
/5
★★☆☆☆
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Jean-philippe S.
purchased on 07/04/2020
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2
/5
★★☆☆☆
Brushes taped in bubble wrap. Result: 2 brushes are ruined, and customer service is slow to respond...I'm disappointed, I've never had any problems with Aérographe discount.
Sandrine M.
purchased on 06/11/2019
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2
/5
★★☆☆☆
Out of 4 products ordered, 3 ok and one error. I'm waiting for a return email to know the procedure for an exchange....depuis 3 days.
Jean-luc G.
purchased on 27/08/2019
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3
/5
★★★☆☆
I had discovered you for compressor oil, I was thinking of buying a 500ml can of Sincom32E but you are out of stock.
Waldy S.
purchased on 12/08/2019
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3
/5
★★★☆☆
5-day delivery (ordered on Sunday, received on Friday), a far cry from the 48 hours advertised for a price equal to other sites of its kind.
Guillaume L.
purchased on 29/07/2019
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3
/5
★★★☆☆
Good store but unfortunately my last order was incomplete. I sent an email to let them know and they replied straight away that they would send me back the item they hadn't received the same day. Super reactivity... Unfortunately 10 days after .... nothing in the mailbox... so 2nd mail .... and here we go again for the wait.
Christophe D.
purchased on 19/07/2019
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3
/5
★★★☆☆
Reduced score due to MIG2000 bottle not being completely closed and brush set (1 brush) not conforming.
Kornel B.
purchased on 11/06/2019
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3
/5
★★★☆☆
6 days to receive an order.... disappointed.
Ludovic T.
purchased on 08/06/2019
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3
/5
★★★☆☆
Order arrived well, very fast and well packaged.a problem with the fitting.no reaction to the mails sent!
Vincent S.
purchased on 25/04/2019
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3
/5
★★★☆☆
Fast delivery despite delivery error! Problem solved.
Jean Y.
purchased on 08/04/2019
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3
/5
★★★☆☆
Order top Internet tracking top Shipping a little long
David A.
purchased on 03/04/2019
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3
/5
★★★☆☆
Fast, well-packaged delivery but small problem with an item delivered but not ordered.
Paulo D.
purchased on 02/04/2019
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2
/5
★★☆☆☆
Delivery error on product Mr surfacer 1000 instead Mr primer surfacer 1000, return at my expense and wait fifteen days for return good product. So don't try
Laurent D.
purchased on 10/03/2019
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2
/5
★★☆☆☆
Although the product was in stock, still no delivery, no email to warn that the tool is finally missing.....
Fil B.
purchased on 21/02/2019
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3
/5
★★★☆☆
I've been waiting for months for a back order. My e-mails are not answered, too bad!
Jean-marc B.
purchased on 21/02/2019
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3
/5
★★★☆☆
I regret that the missing tool is not reported out of stock. I am waiting for the balance of the order.
Laurent F.
purchased on 04/02/2019
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