★★★★★
based on 1034 reviews published
Latest customer reviews
Top quality product, smooth delivery despite the covid!
Very friendly team, listening, very good advice and excellent products. For my part, I love spirulina from Burkina.
These are products of excellent quality
Because when you like it, you have to say it.
Lack of commercial sense.
Hello Cyril,
I am glad that you have a good experience with our products; this is the most important thing for us.
Regarding the answer of I think she wanted to give you an explanatory answer and not an incentive to consume, leaving you the freedom of choice to consume more to achieve free shipping. Because if I understand correctly, you would have had the free shipping costs, so I don't see what prevented you from adding a product with the 65€ information?
This is not anecdotal for us and as you can see, I take the time to exchange with you. We are a small company and we do our best to satisfy our customers' expectations. But like any small business we sometimes miss out, get overwhelmed, as with the email or did not answer you and we apologize for that.
Your feedback is valuable to us because it allows us to question ourselves and progress.
Ps : You will be able to use for your next order the coupon code :
Nice end of day
guillaume
On 10/06/2020 at 14:13, Cyril wrote:
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Hello Guillaume,
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After discovering you at a trade show, I became a regular customer on the website for 2 years. I really appreciate your products (spirotonic, spirumix and spirulina in brandille). The 2 people I met on the show were very nice and made me want to order from you.
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My criticism concerns my last order and the lack of commercial sense of who answered my message. Specifically in the answer to my question about the shipping costs (NB: she had not answered my message a while ago, following a promotional email received from her...).
...);
The answer was that the delivery costs were free for orders over 65€, and that the relay point delivery would resume within 7/8 days.
The answer was informative... rather than asking me if I wanted to add a product to my order or if I wanted to wait a bit for the delivery.
The result is that within a week (delivery in relay point) and 9€ (free delivery) I have paid the full delivery costs!
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This may seem anecdotal to you, but that's where my opinion comes from. Besides I don't see it appearing yet on the site "société des avis garantis" ?
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Have a nice day,
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Added: Tuesday 9 June 2020 at 14:13
From: "guillaume "
To: Cyril
Subject: Guaranteed opinions
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Hello, Cyril,
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I take the liberty of contacting you to better understand your remark about our lack of commercial sense.
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We're just selling to do a big promotion on spirulina, we did another two big ones in December in February.
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I invite you to sign up for our newsletter for our next news.
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Thank you for your feedback. It's important to move forward.
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a beautiful day
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Guillaume
A trusted site for many years!! continue this way thanks to you!!
Very good products. All positive.
Always happy to order from Akalfood. The "wellness team" as I call them, is always serious and communicates their good vibes to us. To be recommended without any worries!
Excellent products. Thank you!
Order received quickly by Chronopost. Very satisfied with this AkalFood site.
Spirulina in twigs fragrant and crunchy! Very good! Fast and efficient delivery! Top customer service
A lot of seriousness, clarity and effective products.
Very good Spirulina. Top delivery!
Very good products.
Perfect, quality product, I recommend this supplier.
Taste, texture, freshness, packaging, capacity, price... Everything is perfect! I recommend it!
Very satisfied
My second order just like the first one arrived quickly. the product was as ordered.
No worries, delivery received
Well-packaged, eco-friendly product in its cardboard box. I took the tablets for an easier grip because I don't like the taste of spirulina. Very satisfied with my purchase.
Very good quality product
Order as per order, fast delivery and a small gift in addition thank you.
Very good products delivered on time
We have followed them since the beginning of the adventure and we are always satisfied with the products and the welcome at the Bouquetôt farm.
All right. Fast delivery and product conformity
Spirulina's really good.
Perfect, as usual. Fast and careful delivery, thank you for your work.
Perfect fast and good
Excellent products
Excellent...
Top delivery
I ordered the spiritonic and I am perfectly satisfied with the product and the service. My order arrived quickly with a little extra attention: a chocolate bar so that I could discover more of their products. I highly recommend it.
I love this little magic potion it's handy before going to work or really great sport!
Perfect delivery !! fast !! quality product !! top of the line !! I will continue to buy from you 😀
Always satisfied RAS
SUPER PRODUIT
Good value for money. Delivery time respected
Excellent products, fast delivery
Perfect! Thank you!
The site is sober and well done. In my opinion, there is a missing link concerning the origin of the water in the described water circuit: is it mains water? Or is it water from a spring, a well? Which is then filtered and dynamised, which is then indicated. This is to fully understand the excellent quality of this product.
Water is a very important subject.
We have to use water from the network despite a spring on the estate. Veolia is asking us an astronomical amount of money to use it. There is a first particle filter and then a carbon filter. We also have an informed ceramic and a double vortex dynamizer.