Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
All reviews
J
Joana C.
Rating: 3 out of 5
following a purchase from 24/03/2026
Order well. Tracking and shipping, a disaster... Slow shipping and as of today, although I have received the order, the tracking number does not appear in my account. This made it difficult to change the pickup point.
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Response from Alkanatur
Thank you for your comment, Joana. We regret that your experience with tracking and shipping has not been satisfactory. We appreciate your feedback and will work to improve these aspects. If you need additional help with your order, please do not hesitate to contact us. Your opinion is very valuable to us.
S
Susana G.
Rating: 4 out of 5
following a purchase from 25/03/2026
Everything very sustainable
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
O
Olga S.
Rating: 5 out of 5
following a purchase from 23/03/2026
.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
D
Desi M.
Rating: 2 out of 5
following a purchase from 24/03/2026
Too long shipping time to receive in A Coruña and insufficient communication.
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Response from Alkanatur
Hello Desi,
We appreciate your feedback. We regret the delay in delivery and the lack of communication. We are working to improve these aspects and provide you with a better experience in the future. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team.
O
Olaya C.
Rating: 5 out of 5
following a purchase from 24/03/2026
Easy assembly. Only two days of use still.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Irene M.
Rating: 5 out of 5
following a purchase from 24/03/2026
The order arrived in perfect condition. There was a problem with the pickup at the point I chose because the barcode was unreadable. I had to go back another day to pick it up and even then the problem persisted with GLS. They took a photo of my ID to be able to deliver the product and confirm that it was me who was picking it up.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
D
David G.
Rating: 5 out of 5
following a purchase from 24/03/2026
Very good product
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
P
Pilar E.
Rating: 5 out of 5
following a purchase from 23/03/2026
I have been with her for a few days, but I have been pleasantly surprised by the taste of the water, which I do not dislike since the water in the area is hard.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
P
Pilar R.
Rating: 5 out of 5
following a purchase from 23/03/2026
We have been using the Alkanatur jug since January and we are all delighted at home, very good quality and fast shipping.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria L.
Rating: 5 out of 5
following a purchase from 24/03/2026
Excellent product, I am very satisfied. This time it was a gift for my daughter
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Antonio H.
Rating: 5 out of 5
following a purchase from 23/03/2026
Perfect
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
N
Nelly S.
Rating: 5 out of 5
following a purchase from 24/03/2026
Fast and careful delivery
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T
Teresa M.
Rating: 5 out of 5
following a purchase from 23/03/2026
Satisfactory purchase
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Eva M.
Rating: 5 out of 5
following a purchase from 23/03/2026
I am still in the process of getting to know how it works and seeing its impact on my life.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Ana Rosa V.
Rating: 5 out of 5
following a purchase from 24/03/2026
Everything is very good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Juana G.
Rating: 5 out of 5
following a purchase from 24/03/2026
I am satisfied with the purchase, but the waiting time seemed excessive to me, luckily I had a filter left, otherwise I would have to buy bottled water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Empar A.
Rating: 4 out of 5
following a purchase from 23/03/2026
In principle very good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Juan Manuel M.
Rating: 5 out of 5
following a purchase from 23/03/2026
Received on time
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Juan Luis P.
Rating: 2 out of 5
following a purchase from 23/03/2026
The shipment took a long time to arrive and the company GLS does not call to say the approximate delivery time.
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Response from Alkanatur
Hello Juan Luis,
We appreciate your comment and regret that the delivery did not meet your expectations. We are constantly working to improve our service, including coordination with our carriers. Your experience is valuable to us and we will do our best to make it more satisfactory in the future.
Sincerely,
The Alkanatur team.
E
Eva G.
Rating: 5 out of 5
following a purchase from 25/02/2026
Magnificent
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
O
Olga P.
Rating: 5 out of 5
following a purchase from 23/03/2026
Quality product, essential in the home.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Encarnación V.
Rating: 4 out of 5
following a purchase from 23/03/2026
Very happy with the product and the company. We had a problem with a filter and they sent us another one at no cost, I think this makes a difference. They solve problems, clarify doubts!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Alaitz G.
Rating: 5 out of 5
following a purchase from 23/03/2026
Very satisfied
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
D
Diana V.
Rating: 5 out of 5
following a purchase from 11/03/2026
Delighted with the filter
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Esperanza B.
Rating: 5 out of 5
following a purchase from 23/03/2026
Trusted products
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sonia R.
Rating: 5 out of 5
following a purchase from 21/03/2026
The taste of the water is unbeatable!
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
P
Pedro R.
Rating: 4 out of 5
following a purchase from 20/03/2026
All good, I arrive on time and well packaged, to put a but, they take a little while to arrive the orders.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Sebastián A.
Rating: 5 out of 5
following a purchase from 23/03/2026
Very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
José S.
Rating: 5 out of 5
following a purchase from 23/03/2026
Excellent
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Joan S.
Rating: 5 out of 5
following a purchase from 22/03/2026
All good. Good product and good service.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Dolores R.
Rating: 5 out of 5
following a purchase from 22/03/2026
everything perfect thank you
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Cliente A.
Rating: 3 out of 5
following a purchase from 23/03/2026
The processing of the order takes a long time. The delivery was made after 7 days from the order confirmation.
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Response from Alkanatur
Dear customer, we sincerely appreciate your feedback and regret that the processing time of your order did not meet your expectations. We are constantly working to improve our delivery times and your experience with Alkanatur. Your feedback is very valuable to us.
H
Hector M.
Rating: 5 out of 5
following a purchase from 20/03/2026
As always perfect
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta B.
Rating: 5 out of 5
following a purchase from 22/03/2026
We are very happy with the jug
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Ibrahin P.
Rating: 5 out of 5
following a purchase from 22/03/2026
Very satisfied with the purchasing process, I received my product faster than expected and everything arrived well. So far everything seems to be going well, although I have only been using it for a short time.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Manuel S.
Rating: 5 out of 5
following a purchase from 23/03/2026
Great quality and fulfill their function
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
María José C.
Rating: 5 out of 5
following a purchase from 22/03/2026
The order arrived correctly; about the product, for now, I can't comment on anything because I didn't have time to try it.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
G
Gloria P.
Rating: 5 out of 5
following a purchase from 22/03/2026
The water tastes good and is very convenient to use, I no longer have to buy 5-liter bottles.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
R
Rosa B.
Rating: 5 out of 5
following a purchase from 21/03/2026
Excellent
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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