Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
All reviews
L
Lidia G.
Rating: 5 out of 5
following a purchase from 16/12/2025
Jug that 100% fulfills its function
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Candelaria J.
Rating: 5 out of 5
following a purchase from 12/12/2025
I am very happy with the Alkanatur jug
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
T
Tomas A.
Rating: 5 out of 5
following a purchase from 24/11/2025
Everything is correct
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Mari Carmen B.
Rating: 5 out of 5
following a purchase from 15/12/2025
Excellent jug.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
B
Begoña G.
Rating: 5 out of 5
following a purchase from 24/11/2025
Perfect. Very practical, comfortable to use and the water has no taste
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Sonia R.
Rating: 5 out of 5
following a purchase from 29/11/2025
I am happy with the purchase
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Jesus P.
Rating: 5 out of 5
following a purchase from 06/12/2025
I bought the Alkanatur jug and it is very convenient to filter water directly from the tap in just a few minutes; I had a problem with another item I mistakenly bought and the return process took a bit longer than desired (due to the timing, it was during the holidays) but in the end everything was resolved and it went well. I recommend it!
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Javier C.
Rating: 5 out of 5
following a purchase from 26/11/2025
Everything is fine, the filter arrived on time and works well
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
F
Fernando P.
Rating: 1 out of 5
following a purchase from 24/11/2025
I ordered a remineralizing filter and a chlorine test. The remineralizing filter does not work, and the chlorine test was not sent.
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Response from Alkanatur
Hello Fernando,
Your issue was managed by customer service, as your osmosis was not correct.
Sincerely,
The Alkanatur team
D
Daniel Z.
Rating: 5 out of 5
following a purchase from 27/10/2025
Everything excellent
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Javier Y.
Rating: 5 out of 5
following a purchase from 24/11/2025
Fast shipping
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Luis Miguel C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Everything works correctly.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Dolores M.
Rating: 5 out of 5
following a purchase from 29/11/2025
I am very happy with the filter jug. I would buy it again without a doubt.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
D
Daniel H.
Rating: 5 out of 5
following a purchase from 24/11/2025
Very good filter, great taste.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Juan Manuel M.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very happy and satisfied with the purchase, highly recommended for staying healthy.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana R.
Rating: 5 out of 5
following a purchase from 27/11/2025
Everything is fine
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Alberto E.
Rating: 5 out of 5
following a purchase from 25/11/2025
Spectacular customer service, I had a problem with a jug and the response was perfect, they replaced the parts immediately.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Elsa S.
Rating: 5 out of 5
following a purchase from 30/11/2025
Everything has been great so far.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
V
Vanesa G.
Rating: 5 out of 5
following a purchase from 28/11/2025
The jug is very good, although it's a shame it's not made of glass.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Andrea C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Delighted
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Antonio T.
Rating: 5 out of 5
following a purchase from 26/11/2025
I like your proposal, I have been a user of the brand for years. Specifically, I use the jug and the filters.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Mary Paz A.
Rating: 5 out of 5
following a purchase from 29/11/2025
Super happy, I will buy another jug for the beach later.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jennifer M.
Rating: 5 out of 5
following a purchase from 22/08/2025
What I bought I received very well, but the products seem very expensive compared to others on the market, and additionally they charge for shipping.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Jesus Santos D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast shipping, quality products. I will repeat.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
P
Pablo H.
Rating: 5 out of 5
following a purchase from 30/11/2025
The order arrived immediately and the installation was very quick and easy.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Adolfo F.
Rating: 5 out of 5
following a purchase from 30/11/2025
Everything is correct
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jose Manuel G.
Rating: 5 out of 5
following a purchase from 05/10/2025
I have been buying it for years and the water tastes better.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sonia A.
Rating: 5 out of 5
following a purchase from 27/11/2025
Good product regarding quality price
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Alejandro M.
Rating: 5 out of 5
following a purchase from 30/11/2025
Unbeatable quality-price ratio. Very satisfied with the purchase.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Arancha A.
Rating: 3 out of 5
following a purchase from 28/11/2025
I am very happy with the jug but I miss an indicator that notifies when I need to change the filter
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Response from Alkanatur
Dear Arancha,
We sincerely thank you for your comment and for sharing your experience with our jug. We are glad to know that you are happy with the product. We will take your suggestion about including an indicator for changing the filter into account, as your opinion is valuable to us.
Sincerely,
The Alkanatur team
C
Cristina B.
Rating: 4 out of 5
following a purchase from 30/11/2025
good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
B
Beatriz Á.
Rating: 5 out of 5
following a purchase from 29/11/2025
We are all happy with the taste of the water. The pitcher is comfortable and arrived in perfect condition.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María M.
Rating: 5 out of 5
following a purchase from 20/10/2025
Very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Ander V.
Rating: 5 out of 5
following a purchase from 01/10/2025
I love it
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carmen M.
Rating: 5 out of 5
following a purchase from 06/10/2025
Everything I have ordered arrives well and on time
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Susana D.
Rating: 5 out of 5
following a purchase from 26/11/2025
Everything is correct
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Manuel S.
Rating: 5 out of 5
following a purchase from 29/11/2025
The best products on the market to keep you away from chemicals.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
O
Oscar A.
Rating: 5 out of 5
following a purchase from 27/11/2025
Look for some container that is not plastic. Take advantage of the filtration being done like the pitcher when it sweats (although that makes the filtration take longer).
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Response from Alkanatur
Dear Oscar, we sincerely appreciate your valuable opinion about Alkanatur. Your suggestion to look for alternatives to plastic and to consider more natural filtration methods is very interesting and will be taken into account in our future product development. We strive to offer sustainable solutions and your input is essential on this path.
M
María Victoria G.
Rating: 5 out of 5
following a purchase from 29/11/2025
I ordered the filters for my Alkanatur jug. The shipping was very fast. The jug is great. I recommend it to everyone.
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Response from Alkanatur
Dear María Victoria,
We sincerely thank you for your excellent review and for recommending our filters for the Alkanatur jug. We are pleased to know that you are satisfied with the speed of the shipping and the quality of our jug. Your support is very valuable to us. We hope you continue to enjoy pure and delicious water!
Sincerely,
The Alkanatur team
F
Francisco Javier C.
Rating: 5 out of 5
following a purchase from 25/11/2025
Excellent product. Very good after-sales service
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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