Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

All reviews

J
Joan S.
Rating: 5 out of 5
Everything went as planned. Very good.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
V
Vicente G.
Rating: 1 out of 5
Send it to me, because I haven't received it yet
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Response from Alkanatur
Thank you for your feedback and for your purchase. We will see what happened with your order and we will get in touch.
I
Itxaro M.
Rating: 3 out of 5
So far I haven't been able to use the jug as it came with the blue deposit broken with a crack where the unfiltered water escapes. I sent an email claiming it. The shower filter is wonderful, you can tell it leaves the skin softer and more hydrated. Thank you very much for everything!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We will provide a solution shortly. We hope you enjoy the product a lot.
C
Cristina N.
Rating: 5 out of 5
Good product
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
O
Olga H.
Rating: 3 out of 5
I haven't opened it yet, it's a Christmas gift, but I'm sure I'll love it. I was really looking forward to having your jug. Merry Christmas
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot. And Merry Christmas!
C
Camila L.
Rating: 4 out of 5
Having a jug that doesn't get limescale is better. Lowering costs
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Ander L.
Rating: 5 out of 5
Good quality-price ratio
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Irena C.
Rating: 5 out of 5
Fast delivery, very effective problem resolution. Good products.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María D.
Rating: 4 out of 5
I liked that the orders arrived quickly. The quality of the products is very good, and customer service is also great.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
Y
Yolanda R.
Rating: 5 out of 5
Since the first day we noticed improvement in the skin with the shower filter, the itching disappeared.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María T.
Rating: 5 out of 5
The jug and the filters I purchased are very good.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Rocio M.
Rating: 4 out of 5
Remove the plastic. Environmentally friendly packaging. More competitive price. The taste of the water doesn't quite convince me.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We will take your suggestions into account. Best regards.
M
Mercedes C.
Rating: 5 out of 5
Very good shopping experience and product
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Antonio C.
Rating: 5 out of 5
The product is fantastic, the attention is excellent
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
B
Beatriz G.
Rating: 5 out of 5
I was a bit distrustful of the pitcher because of the taste of tap water since I've been drinking bottled water at home my whole life, and what was my surprise, that now I only like the water from the pitcher, because when I drink bottled water it tastes a lot like plastic.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Maria P.
Rating: 5 out of 5
I loved it
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Aida N.
Rating: 4 out of 5
I would make a mini pitcher to make it easier to carry to different parts of the house.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Cristina R.
Rating: 5 out of 5
The water tastes very good and filters very quickly
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Susana R.
Rating: 5 out of 5
I am super happy with the pitcher, the taste of the water is very good and it is super comfortable, and also the plastic savings.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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