English
★★★★★
based on 540 reviews published
Latest customer reviews
Very serious and very kind. Superb plants
The plants are in very good health
Very good welcome, top service !!
Good pond pump. Everything is fine, fast delivery.
Several orders placed with Aquabota and I am always just as happy.
Everything is perfect, thank you.
Very serious site
Super service and excellent communication! A big thank you!
Very poor communication!
You requested and paid for a delivery to a pickup point, but since this pickup point was not accessible, you could have had the package sent to another pickup point. You have tried several times to have the package delivered to your home. It is normal that communication with the carrier does not go well when you pay for an apple and ask for a pear, that doesn't work...
Plants and roots like in the photos, I really recommend and I will order from you again. Thank you
Order prepared and received quickly! The plants are beautiful, now let's see the growth! Thank you team!
Super top quality plant
Highly recommended
Impeccable as always!
Fast delivery
Great service, very good advice, very reasonable prices, I really recommend this store!
Plant of very good quality very well packaged. Other than that, nothing else to say except you can order with your eyes closed.
Beautiful plants, super delivery and advice
Lots of choices, attractive prices, great!
Top order and monstrous value for money!
Very good value for money. Answers all questions.
Fast delivery, good products at a fair price. The pond is happy with it!
Perfect packaging, flawless and neat.
Always satisfied.
Plants shipped in excellent condition and perfectly packaged. Thank you very much.
Good products Fast delivery
When it comes to buying plants, it's better to see what you're buying, otherwise, expect unpleasant surprises. I remain disappointed by this mishap which, in my opinion, is unjustified regarding a particular product. Otherwise, it's fine, but it's better to only take In-vitro to be relatively sure of the reliability and quality of the product.
10 out of 10
Fast delivery and well packaged. I recommend.
Impeccable as usual
Plants received in great shape!!
Perfect
Very good products, well packaged, nothing to report, fish and corals are delighted!
Due to a long delivery delay from CHRONOPOST, the vallisneria arrived damaged. I was at home and the delivery person left a delivery notice without even calling me on the phone, and they were dropped off at a pickup point to be collected 24 hours later. The anubias fared better during transport and are beautiful. As a result, I lost half of my plant order. Otherwise, the packaging was perfect but the delivery times were too long. I am quite disappointed...
Thank you for your message.
After verification, the carrier did indeed show up at your home and left a delivery notice, as you mentioned.
We completely understand your disappointment and would like to provide you with some useful clarifications.
In France, delivery drivers from carriers like GLS, DPD, or Chronopost do not have professional phones.
They are therefore not required to contact recipients in case of absence or unforeseen circumstances, although many sometimes take this initiative with their personal phone.
We sincerely regret that this delay in pickup compromised the freshness of the Vallisneria.
These plants being particularly sensitive to temperature fluctuations and transport duration, this can unfortunately impact their condition, despite all the care we take in packaging.
As a reminder, the procedure in case of damaged plants is available:
in the package,
in the delivery confirmation email,
and on our website on the FAQ page: https://www.aquabota.com/fr/content/14-faq
"Please send us the following items within 24 hours of receipt to the address [email protected]:
A photo of the sealed bag
A photo of the opened bag"
Best regards,
The Aquabota team
Order of equipment and food only. The order took a little time to leave but everything is in order 🙂
Indeed, one of the ordered items was temporarily out of stock, which slightly delayed the departure of your order. Additionally, the day of the French national holiday also impacted our delivery times.
Best regards,
Kevin
Everything was perfect!
We sincerely thank you for your review and for the rating of 5/5. We are delighted to hear that your experience with AquaBota was perfect.
Best regards,
The AquaBota team
Super fast shipping!!
Products sent quickly with careful packaging. The staff is very responsive to requests.
Thank you for your feedback and we are delighted to hear that you were satisfied with the speed of shipping as well as the quality of our service.
Perfect packaging of the plants, nothing moved during 7 days of transport (the fault of GLS who got lost) good quantity and good tracking of my order until receipt, thank you to your team, I recommend you with pleasure, see you next time!
We warmly thank you for your feedback and are delighted to learn that your order arrived in perfect condition despite the transport challenges. Your compliments regarding our packaging, the quality of our products, and the order tracking motivate us to continue providing the best possible service. We look forward to seeing you again soon on AquaBota!
Best regards,
The AquaBota team
Very good transaction; perfect packaging, beautiful composition of aquarium plants for goldfish, fast delivery.
Thank you very much for your review and your rating of 5/5! We are delighted to hear that you are satisfied with your experience with AquaBota, as well as the quality of our products and our service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The AquaBota team