9.4/10
★★★★★
based on 299 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Order and shipment was really fast. After a few km‘s I noticed that the exhaust clamp is melting the skid Plate. No Solution given … I have mounted the skid Plate according the Instructions.

User icon
Manuel H.
purchased on 23/04/2025
Answer from AXP Racing
Hello,
Thanks for sharing your feedback with us. We did receive your emails regarding the melting issue and provided answers and solutions. We hope that you are happy with the skid plate now and that it fits correctly on your bike. Do not hesitate to let us know if you need anymore help.
Best regards,
AXP Racing Team
2 /5
★★☆☆☆

Should have bought through a distributor. Major problems with shipping, and ZERO response to multiple emails and phone calls. Good product, terrible service. In the end, with no communication from AXP, and total rubbish from their shipping partner, I bought another elsewhere, that worked out cheaper. Still to this day have had no reply to any of the emails.

User icon
Sophie Kay N.
purchased on 04/12/2024
Answer from AXP Racing
We checked all our members mailing box and nobody received any e-mail from you. Please send a direct e-mail to [email protected] and explain what exactly happened with your order.
2 /5
★★☆☆☆

Shippings too lomg, too expensive and unexpected payments

User icon
Andrej P.
purchased on 05/10/2024
2 /5
★★☆☆☆

I bought a skid plate that came with missing screws or ones that didn't fit.

User icon
Verified Buyer
purchased on 29/03/2024
Answer from AXP Racing
Did you contact our customer service for it ? We always support our customer and would have sent you what was missing if you wrote us..
2 /5
★★☆☆☆

YAMAHA YZ 250 ( 2023 ) engine guard XL . The plastic of the engine guard was old and inflexible (baked) . It broke on the first enduro ride .

User icon
Verified Buyer
purchased on 02/02/2024
Answer from AXP Racing
We didn't receive any e-mail from you so we didn't have the chance to solve the issue. Our customer service replaces the parts during the firt year of use. As you didn't write us, your comment doesn't not represent the real service we offer.
3 /5
★★★☆☆

Product came without mounting instructions.

User icon
Verified Buyer
purchased on 29/11/2023
Answer from AXP Racing
Did you send an e-mail to our customer service to solve that ? That kind of mistake can happen but we always send what is missing when the customer informe us.
3 /5
★★★☆☆

Works fine

User icon
Verified Buyer
purchased on 25/09/2023
Answer from AXP Racing
This may deserves a 5 starts rate better than 3 if it works fine ?..
3 /5
★★★☆☆

The website is easy to navigate and so it is to place and order. I made a pre-order for the new KTM 690 skid plate but I didn't get info about when I was going to receive my order. So I had to write the AXP Racing team and they kindly told me. I had an issue with the skid plate because the AXP Racing team didn't take into accout the KTM crashbars when designing the skid plate, so I couldn't fit it. I had to trim the new skid plate on both sides to fit it. Afterwards, I let them know the issue but they didn't care much. I finally sent an email to share photos of the trimming I did, to help them improve the desing or at least make customers aware of this issue, but they didn't even reply to my email.

User icon
Verified Buyer
purchased on 10/06/2023
Answer from AXP Racing
Nothing to say about pre order stuff, a delay was indicated in the product page until it's in stock so the message was removed. About the design of the part, it's clearly indicated on our website, on the product page. Looking at "CHARACTERISTIC" chapter, it's written "Fitment and compatibility with any other accessory not listed above cannot be guaranteed with your purchase. Any changes made by you are your sole responsibility and cannot be taken care of afterwards." So the fact that the skid plate is not compatible with crash bars was a clear information, no mistake from us. You were aware from this and ordered the product so it's your own responsability.
2 /5
★★☆☆☆

Nice website, easy to use. I contacted them 2 times about the delivery and customs. Nobody answered

User icon
Verified Buyer
purchased on 19/09/2022
Answer from AXP Racing
Sorry about that, we have been very busy and not always asnwering at phone but we daily answer to e-mails . Which support did you use to contact us ?
3 /5
★★★☆☆

Sharp edges on rear rack for CRF 300

User icon
Verified Buyer
purchased on 05/05/2022
3 /5
★★★☆☆

I’m in the USA-there response to emails-shipping notifications seems delayed slow response time-they could definitely be more professional in that regard-

User icon
Verified Buyer
purchased on 04/05/2022
2 /5
★★☆☆☆

It took almost 3 weeks before we got the ordered sparepats, whit out any notice(: And when we order from you web, it is not working, and then some how it works .

User icon
Verified Buyer
purchased on 25/04/2022
2 /5
★★☆☆☆

Late shipping only after I asked what's going on with my order.

User icon
Verified Buyer
purchased on 10/09/2021
Answer from AXP Racing
Dear Tomislav, we apologize for the late. The current covid situation creates a lot of issues to the carriers. You should have received a notification and you didn"t so we have noticed it and hope it will not happen again. Thank you
3 /5
★★★☆☆

Stickers and bolts were missing.

User icon
Verified Buyer
purchased on 15/01/2021
Answer from AXP Racing
Tyron, sorry about that. Did you contact us by e-mail to sort this out ? We would have been happy to send you the missing stuff ! Thanks for your comment
3 /5
★★★☆☆

Very durable and well designed product. Will have to wait until the snow melts before I can actually test it. The downside was my order was missing the two plastic anchors that hook onto the subframe. It appears that someone at there location snaked out the parts before shipment. I was finally able to reach them through Facebook. Apparently they don't answer through there website.

User icon
Verified Buyer
purchased on 01/08/2021
Answer from AXP Racing
Deano, sorry again for that mess. We'll try to avoid it more again in the future. Next time feel free to contact me directly to [email protected]
Best regards
3 /5
★★★☆☆

No track number,no useful information on email

User icon
Verified Buyer
purchased on 01/09/2021
Answer from AXP Racing
Helder, sorry for the mess, you're supposed to receive the tracking anytime by our carriers partners. If it was not even in your spam, feel free to ask us and we'll report it to the concerns companies
2 /5
★★☆☆☆

The products great but it took forever to receive it

User icon
Verified Buyer
purchased on 07/04/2021
Answer from AXP Racing
Rodolfo, we ship orders in the 24 hours, some exceptions may happen and we try to manage it the best way with the customers. Sometimes we ship in time and carriers delay the date of delivery for reasons we don't master. We hope to see you a next time for a better experience ! Thanks for your feedback