Customer reviews of Balp France

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 375 published reviews
5 342 91% 4 26 7% 3 4 1% 2 3 1% 1 0 0%

Summary of reviews

Balp France consistently delivers on product quality, with many reviews praising the neat finishes, faithful engravings, and high-caliber craftsmanship of swords and cavalry sabers. Delivery is described as fast and reliable, with multiple mentions of on-time shipments, rapid processing, and careful, well-packaged delivery. Customer service and responsiveness shine through in examples of swift assistance, clear communication, and helpful problem-solving, often accompanied by eagerness to reorder or recommend the shop. Overall, the experience is characterized by impressive presentation, strong order fulfillment, and dependable support.

All reviews

R
Rachel K.
Rating: 5 out of 5
following a purchase from 04/08/2026
Perfect and fast
K
kevin P.
Rating: 5 out of 5
following a purchase from 10/08/2026
Very beautiful model
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R
Roland J.
Rating: 5 out of 5
following a purchase from 10/08/2026
Prompt delivery - good quality
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G
Georges D.
Rating: 5 out of 5
following a purchase from 08/08/2026
Magnificent achievement, thank you
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J
Jean-Benoit B.
Rating: 3 out of 5
following a purchase from 31/07/2026
Scratched brass plaque
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M
MARCEL M.
Rating: 5 out of 5
following a purchase from 28/07/2026
compliant articles
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Response from Balp France
We sincerely thank you for your positive feedback and are delighted that our articles satisfied you. Your trust touches us and we hope to see you very soon in our online store.

Sincerely,
The Balp France team
I
Ines M.
Rating: 4 out of 5
following a purchase from 26/07/2026
Balp offers quality swords with careful finishes, however it would have been desirable to have been warned in advance and not at the receipt of the order about the mistake made during the shipment of the package. A mistake they were aware of as indicated by customer service.
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Response from Balp France
We sincerely thank you for your feedback and are delighted that you appreciated the quality of our swords and their finishes. We take note of your comment regarding communication about the shipment. The summer periods associated with holidays also slow us down in communications.

Best regards,
The Balp France team
G
Gabriel V.
Rating: 5 out of 5
following a purchase from 27/07/2026
Great! Exceptional quality!
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Response from Balp France
We sincerely thank you for your positive feedback. It is a real pleasure to know that our quality satisfies you so much, and it motivates us to continue in this direction.

Best regards,
The Balp France team
F
Florian M.
Rating: 5 out of 5
following a purchase from 16/07/2026
Quality sword that meets my expectations. The finish is neat. The reproduction of the historical engraving from Klingenthal is faithfully executed. However, I would have liked the custom engraving I requested to be done with the same technique, rather than by laser.
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Response from Balp France
We sincerely thank you for your flattering review and your feedback on the quality of our sword. We are delighted to learn that it met your expectations and that you appreciate the finish as well as the historical engraving. Your suggestion regarding personalized engraving is very valuable and we will make sure to consider it to improve our services.

We hope to see you soon in our online store.

Best regards,
The Balp France team
J
Jean Claude K.
Rating: 5 out of 5
following a purchase from 14/07/2026
Very satisfied!
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Response from Balp France
We warmly thank you for your positive feedback. It is a pleasure to know that you are very satisfied with your experience with us.

Best regards,
The Balp France team
A
Antonio M.
Rating: 5 out of 5
following a purchase from 02/07/2026
Meets expectations.
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A
ALAIN P.
Rating: 5 out of 5
following a purchase from 06/07/2026
Excellent shop, very responsive. I needed my order urgently, I would receive it at home in 3 days. Very good quality as well.
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Response from Balp France
We warmly thank you for your positive feedback and your trust in our store. We are delighted to hear that you received your order quickly and that the quality met your expectations. We would be pleased to welcome you again very soon!

Best regards,

The Balp France team
A
Arnaud P.
Rating: 5 out of 5
following a purchase from 01/07/2026
Quality service. Order perfectly meeting my expectations.
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Response from Balp France
We warmly thank you for your flattering review. We are delighted to learn that our service perfectly met your expectations, and we hope to see you soon in our store.

Best regards,
The Balp France team
M
Martin W.
Rating: 5 out of 5
following a purchase from 01/07/2026
Everything is perfect. Very good communication, fast delivery, and super quality!
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G
Gianni R.
Rating: 5 out of 5
following a purchase from 23/06/2026
Beautiful execution, excellent packaging.
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Response from Balp France
We sincerely thank you for your flattering review. We are delighted that the quality of our products and packaging has satisfied you. We would be happy to welcome you again to our online store.

Best regards,
The Balp France team
S
Séverine D.
Rating: 5 out of 5
following a purchase from 20/06/2026
Fast shipping as announced for a quality item and a refined engraving. Despite a small delivery issue independent of the seller, customer service was responsive and effective in providing a solution. I absolutely recommend.
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Response from Balp France
We warmly thank you for your very positive review. We are delighted that you appreciated the quality of your item and our customer service. Your satisfaction is our greatest reward and we would be happy to see you again soon in our store.

Best regards,
The Balp France team
C
Cédric B.
Rating: 5 out of 5
following a purchase from 26/06/2026
Excellent.
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Response from Balp France
Hello,

We sincerely thank you for your positive feedback and your excellent rating. It warms our hearts to know that you are satisfied with your experience at Balp France.

We hope to see you again very soon among us.

Best regards,
The Balp France team
J
jean-charles D.
Rating: 5 out of 5
following a purchase from 25/06/2026
Order received on time and of very nice quality as usual THANK YOU and see you soon
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Response from Balp France
Hello,

We warmly thank you for your positive feedback! We are delighted to learn that your order has satisfied you and that the quality is up to par. Your trust and loyalty mean a lot to us, and we look forward to seeing you again soon in our store.

Best regards,
The Balp France team
T
THIERRY M.
Rating: 5 out of 5
following a purchase from 20/06/2026
Fast delivery, product as described
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Response from Balp France
Hello,

We warmly thank you for your positive review. We are delighted to learn that your experience with our delivery service and the compliance of our products met your expectations.

We hope to see you again soon in our online store.

Best regards,
The Balp France team
P
Philippe G.
Rating: 5 out of 5
following a purchase from 19/06/2026
Very good very pro
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Response from Balp France
Hello,

We sincerely thank you for your positive feedback! We are delighted that you appreciated our service and we always strive to meet your expectations.

Best regards,
The Balp France team
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 17/06/2026
fast efficient I would have liked to be able to buy the ticket with it. Thank you
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Response from Balp France
Hello,

We sincerely thank you for your positive feedback and are delighted that you found our service fast and efficient. Your suggestion regarding the purchase of the ticket is greatly appreciated, and we hope to see you soon in our store for new discoveries.

Best regards,
The Balp France team
D
David B.
Rating: 5 out of 5
following a purchase from 09/06/2026
Satisfied
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Response from Balp France
Hello,

A big thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience with Balp France. Your satisfaction is our greatest reward.

Best regards,
The Balp France team
B
Baptiste Q.
Rating: 5 out of 5
following a purchase from 08/06/2026
Very satisfied, order received in less than 4 days with unparalleled quality of communication and especially of the product! Nothing to complain about!
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Response from Balp France
Hello,

We warmly thank you for your positive feedback! It is a true pleasure to know that you are satisfied with your order and the quality of our products. We would be delighted to see you again very soon in our store.

Best regards,
The Balp France team
T
Thomas B.
Rating: 5 out of 5
following a purchase from 08/06/2026
Good product, fast delivery.
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Response from Balp France
Hello,

A big thank you for your positive feedback! We are delighted that you like our product and that the delivery met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Balp France team
C
Colonel F.
Rating: 5 out of 5
following a purchase from 04/06/2026
As always, an EXCEPTIONAL efficiency and quality of service! Well done!
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Response from Balp France
Hello,

We warmly thank you for your flattering feedback and your perfect score. Knowing that our efficiency and the quality of our service meet your expectations delights us and motivates us to continue on this path.

Best regards,
The Balp France team
J
Julio P.
Rating: 5 out of 5
following a purchase from 04/06/2026
Order received quickly and the product is of excellent quality. I highly recommend it
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Response from Balp France
Hello,

We sincerely thank you for your positive feedback and are delighted to hear that your order was received quickly and that the product met your expectations. Your recommendation touches us and we would be happy to welcome you again to our online store.

Best regards,
The Balp France team
M
Matthias M.
Rating: 5 out of 5
following a purchase from 03/06/2026
I urgently ordered a saber for a wedding and it was delivered very quickly. I acknowledge and salute the responsiveness and martial precision of BALP. Best regards. Mansour.
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Response from Balp France
Hello,

Thank you very much for your positive feedback. We are delighted to hear that you received your saber quickly and that our service met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Balp France team
V
Victorien V.
Rating: 5 out of 5
following a purchase from 02/06/2026
Thank you for the product and especially congratulations on your responsiveness!
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Response from Balp France
Hello,

We warmly thank you for your feedback and are delighted that our product meets your expectations. Your acknowledgment of our responsiveness is very encouraging for our team.

Best regards,
The Balp France team
M
Marc H.
Rating: 5 out of 5
following a purchase from 03/06/2026
Sword given to my polytechnic brother, impeccable quality, both the finishes and the personalized engraving, impeccable customer service.
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Response from Balp France
Hello,

We sincerely thank you for your flattering review. We are delighted to learn that the sword you gave to your brother met your expectations in terms of quality and service. We would be very happy to see you again soon in our store.

Best regards,
The Balp France team
A
Agathe P.
Rating: 5 out of 5
following a purchase from 02/06/2026
Excellent
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Response from Balp France
Hello,

We sincerely thank you for your positive feedback! We are delighted to learn that you found our service excellent. Your satisfaction is our greatest reward.

Best regards,
The Balp France team
R
Ronald D.
Rating: 5 out of 5
following a purchase from 09/03/2026
Balp France was great to work with. I knew my item was going to be a backorder. My time frame had a small extra window so it worked out. They were very responsive and polite about about answering my questions throughout the process. I would order from them again.
E
Edouard P.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very professional, good customer relationship, good consideration of orders
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Response from Balp France
Hello,

We sincerely thank you for your positive feedback. It is a pleasure to know that you appreciated our professionalism and customer service, and we are delighted to have met your expectations. We hope to see you soon in our online store.

Best regards,

The Balp France team.
G
Guillaume C.
Rating: 5 out of 5
following a purchase from 27/05/2026
Excellent products, impeccable ordering and delivery services.
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Response from Balp France
Hello,

We warmly thank you for your positive feedback! We are delighted to learn that our products and services have met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Balp France team
F
François T.
Rating: 4 out of 5
following a purchase from 20/05/2026
I would have liked an installation mode for the bélier
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Response from Balp France
Thank you for your feedback and for your rating.

We completely understand your comment regarding the installation mode of the bélier. However, we do not have this information, as the installation methods and protocols depend directly on the Ministry of Armed Forces or the competent service responsible for these instructions.

On our side, we provide the product according to its destination, but we are not responsible for the internal installation or usage protocols defined by the relevant authorities.

Thank you for your understanding.

Sincerely,
The BALP team
L
Laetitia T.
Rating: 5 out of 5
following a purchase from 18/05/2026
Engraving work and fast delivery.
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Response from Balp France
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciated the quality of our engraving work as well as the speed of our delivery service. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.

Best regards,
The Balp France team
A
Anthony R.
Rating: 5 out of 5
following a purchase from 13/05/2026
Quality saber, I recommend.
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Response from Balp France
We sincerely thank you for your flattering review and for the 5-star rating! We are delighted that our saber met your expectations. Your recommendation particularly touches us and encourages us to continue offering you quality products. We look forward to seeing you again on our site!

Best regards,
The Balp France team.
J
Javier C.
Rating: 5 out of 5
following a purchase from 10/05/2026
Very good service and fast
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A
Alain L.
Rating: 5 out of 5
following a purchase from 02/05/2026
Top Thank you
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Response from Balp France
We sincerely thank you for your flattering review and your 5-star rating! Your satisfaction is our priority, and we are delighted that our services met your expectations. Do not hesitate to contact us for any other requests.

Best regards,
The Balp France team
G
guy R.
Rating: 5 out of 5
following a purchase from 28/04/2026
Very good
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Response from Balp France
Thank you very much for your positive feedback and your rating of 5/5! We are delighted to know that you enjoyed your experience on our site "Balp France". Please feel free to reach out to us for any questions or future needs.

Have a great day!

The Balp France team
P
Pascale G.
Rating: 5 out of 5
following a purchase from 27/04/2026
A very beautiful object, my husband is very happy.
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Response from Balp France
Thank you very much for your wonderful feedback! We are delighted to hear that your husband is satisfied with his new product. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The Balp France team
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